Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.8
feedback
2,005
chart
#3,296
All reviews
Rating Breakdown
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Sept. 6, 2024
Aplicación 100% recomendable para las funciones de back in stock, muy intuitiva y válida.
June 13, 2024
Super App. Schneller und guter Support. Die App arbeitet zuverlässig. Ich wünschte mir nur mehr Custom Einstellungsmöglichkeiten im Design.
May 20, 2024
The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.
March 14, 2024
I just installed it and am still testing it. Zia at tech support was very quick and solved the minor issues with customization. I wish this app had an easier way to pick and choose which product pages the back-in-stock button works with. In my case, I just need it to work with just a couple of pages, NOT all of the items that have 0 stock.
Feb. 22, 2024
Very good and fast customer service! They were able to help with almost everyting.
Dec. 7, 2023
The app works well from what I can tell, and we haven't had issues with it not working as expected. :)
May 30, 2023
Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.
Thank you for your review! We are happy that you experienced great customer service from our team. We appreciate your feedback and support.
March 9, 2023
Servizio clienti super rapido al momento. Ma vorrei ancora testare bene il servizio app installata da poche ore : )
Feb. 24, 2023
I didn’t have to wait long for customer service/tech support and they help me solve my issue. I would recommend this app
Feb. 14, 2023
Ran into a little bit of a problem with the app but the support team helped me out right away with no problems. The app works great now!
Nov. 29, 2022
Easy to install and to use. The team is very helpful and quick whenever you have questions or there's any problem that needs to be fixed.
Nov. 7, 2022
日本語対応はしてますが、アプリ内がすべて英語なので得意でない方は理解するまで少し時間がかかるかも。 チャットでのサポートは英語ですがとても親切でわかりやすいです。 アプリ自体の機能としは十分に良いものかと。
Oct. 17, 2022
The customer service so far is great! I was able to get a custom theme integration in minutes. The rep was also able to answer some questions I have and provide a video. I am only rating it 4 stars because I haven't had it on my store for long.
July 6, 2022
This app works as intended. Great service from them helping us setting up the app. We are now able to capture emails from those interested in out of stock products.
June 29, 2022
Quick to respond! Not sure what happened with their app but the messaging hadn't been showing up on my product pages for sold out items. This was disappointing since I had been sending my customers to sign up for the notification, only to find out it wasn't functioning. Once I reached out they fixed it.
June 9, 2022
Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications). It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.
May 6, 2022
Didn't like it at first because the interface is a bit confusing but once you get used to it, it's great and easy to use. Can do everything you need with the options available and fully-customizable. Support team are great!
Apologies for the trouble, It seems you have posted the review here for the application you used previously. 1- It shows the widget only on the out-of-stock products. 2- We do have an ON/OFF check box. 3- We have the help docs on the application plus have 24X7 support. 4- Customization preview is available on our dashboard. 5- We had tested it, it was working perfectly fine. If you still having any trouble, please feel free to connect us at our 24X7 support.
April 28, 2022
Game changer! Thank you for this great product - and awesome support! Gives off notifications and I was able to install it easily
April 25, 2022
Customer service is phenomenal. Issue was handled within 2 minutes. I would definitely suggest using this app.