EB Country Blocker Bot Blocker
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EasyBan helped me solve the bot traffic issue that Shopify couldn’t handle for months. Amy and David were incredibly patient and professional in guiding me through the firewall setup. Now those annoying bots are finally gone from my store. I’m so happy this long-standing problem is finally resolved. I’ll be sharing EasyBan on social media!
I contacted the app developer with a question and received a very prompt response from Amy, who was exceptionally kind and helpful. I was uncertain about how to use the app and whether it would address my issue, but she explained everything clearly and assisted me in setting it up. I love this app and believe it will be significantly beneficial for me. I highly recommend it to anyone facing difficulties with bots. Thank you for creating such a wonderful app at a great price. FP
Sadly, I am getting lots of fraudulent orders using multiple credit card number attempts. I have FINALLY discovered this wonderful app that can not only stop fraudulent orders, but also BLOCK very beautifully the perpetrators. This is EXACTLY what the doctor ordered for my perfect solution and very happy I discovered this app!! GREAT JOB GUYS!!
After Using this App for couple of weeks I can say this is the best way to get rid of unwanted customers specially in markets like Pakistan where there a alot of spam customers
This app is fantastic. I am able to block countries, bots, specific IP addresses, prevent right-clicking, saving of my images, and click and drag actions by others. I get better stats on who has visited than even Shopify gives me. I really love this app.
Customers can easily get around the "block" feature simply by using an incognito window. There's no button for support in the app
I recently installed the Easyban-Country blocker. The support staff is amazing (Rich) with their fast responses and detailed solutions. The features blow away my previous app. The app is most definetly user orientated. The price is right, the support is right, the product is right. Do the right thing...look no further...Designer Spandex and MORE.
The system doesn't do as advertised and has a few bugs. It's blocking IP addresses that are not listed (including mine) and allowed a blocked customer to place an order 4 separate times. Customer service is very slow to respond as well. I'm not sure if this app is worth it
Thanks for your review. Our app has been used by thousands of merchants and has not experienced any issues with the significant functionalities you mentioned. However, we have received reports of merchants adding their own IPs or countries to the blacklist for testing purposes, but forgetting to remove it, causing themselves to be blocked. We mentioned this in our previous reply, but didn't receive any further response from you. Additionally, our app has a "block visitor" feature as well as an "auto-cancel" feature, and some merchants tend to confuse these two. If a merchants adds an email of a visitor they want to block to the "auto-cancel" list, the visitor can still access the shop, but their orders will be automatically cancelled. We've previously asked for clarification on this, but still haven't received a response. Our customer service team always replies to your messages as soon as they receive them, but due to time difference between their location and yours, sometimes it may take a little longer to reply. We apologize for that. However, our customer service team has requested for more information to assist with your issues, but hasn't received a reply. Could you please provide specific information on which IPs that were not supposed to be blocked were blocked, and which visitors you wanted to block, but were able to place an order? This will help us determine where the setting issue is. Thanks for your support.
The support is incredible, and they dig into your trouble to the fullest. Lots of control options and it works as advertised. Highly recommended!
This is the ONLY ONE that can actually block buyers with email, not just cancel orders like others, searching for years, fantastic!
No response to request for help. Wrote in a name to block, person is still creating an issue. Would think they would want to help resolve an issue. UPDATE: 6/12 Did respond and are working to help me resolve an issue UPDATE 6/13 - Would recommend now based on their response to helping. Took some time, but they did take care of the customer. Sometimes, that's all we need.
Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. Now the high-risk orders are canceled very quickly, we don't need to worry about auto-ship of high-risk orders anymore.
The app doesnt stop the customer from placing the order in the first place but only cancelling. Is this correct?
Hello, We're sorry for any inconvenience you faced. We noticed that you added auto-cancel filters. This function will only auto-cancel the order of qualified customers after placing an order but will not block them from your store. If you need to block particular customers from visiting your store, please add filters in BLOCKLIST so that they cannot place any order. Let us know if you need any support. Thank you very much!
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