Easyban ‑ Country Blocker
Block Country, Block IP, Block Bot & VPN, Block Customers
Rating
4.5
feedback
24
chart
#2,570
All reviews
Rating Breakdown
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June 13, 2022
No response to request for help. Wrote in a name to block, person is still creating an issue. Would think they would want to help resolve an issue. UPDATE: 6/12 Did respond and are working to help me resolve an issue UPDATE 6/13 - Would recommend now based on their response to helping. Took some time, but they did take care of the customer. Sometimes, that's all we need.
March 27, 2022
Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. Now the high-risk orders are canceled very quickly, we don't need to worry about auto-ship of high-risk orders anymore.
March 24, 2022
Excellent App! Works perfectly and was is very easy to use. I had a few requests and when I emailed I received a quick response and everything was taken care off
March 19, 2022
The app doesnt stop the customer from placing the order in the first place but only cancelling. Is this correct?
Hello, We're sorry for any inconvenience you faced. We noticed that you added auto-cancel filters. This function will only auto-cancel the order of qualified customers after placing an order but will not block them from your store. If you need to block particular customers from visiting your store, please add filters in BLOCKLIST so that they cannot place any order. Let us know if you need any support. Thank you very much!