Rating

4.8

feedback

58

Reviews

chart

#3,653

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    53%
  • Less than a year
    31%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and customization options. Many users appreciate the smooth interface and quick setup process. The support team is highlighted for their responsiveness and ability to address issues promptly. Users also mention the app's ability to enhance the customer experience by providing features that are not available in the default Shopify dashboard. However, there are a few negative reviews mentioning issues with pricing, data export limitations, and delays in resolving technical issues. Overall, the app seems to be well-received for its functionality and support, with users recommending it for improving customer accounts and profiles.

Highlights

Positive feedback on ease of use and customization options
Praise for helpful customer service and responsiveness
App's ability to enhance customer experience with unique features
Negative reviews mentioning pricing, data export limitations, and delays in issue resolution

Rating Breakdown

  • 5
    90% (52 ratings)
  • 4
    7% (4 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 91% (53)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

Subject: Thank You Sunil, As always, your help is greatly appreciated, and you handle things quickly and efficiently. These are the kinds of actions most companies should take but often don’t. It’s refreshing to work with a company that genuinely cares about its customers. Best regards, Steve Jones

Using app

--

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 13, 2025

Application très utile, et service client très réactif !

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 28, 2025

Amazing support and flexibility regarding, changing code to fit my shop. The interface for the customer is smooth and clean and easy to setup

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Great app and amazing service.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

We have been using Custlo for customer accounts function which is working well. The app seems simple to use which is good. We are also testing the product upsell feature - nice to have this in the app, although one 'wish list' would to be able to see sales data for how the upsell is performing which I don't think we can see in the app.

Using app

12 months

Total reviews

22

Average rating

4.9

All reviews

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