Rating

4.8

feedback

75

Reviews

chart

#2,289

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    35%
  • Less than a year
    60%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its ease of use, helpful customer support, and professional look it adds to customer accounts. Many users appreciate the customization options and the way it enhances the customer experience on their online store. However, there are a few negative reviews mentioning issues with pricing, initial setup difficulties, and delays in customer support responses. Some users also expressed concerns about the app not pulling in all the information from the original Shopify dashboard.

Highlights

Ease of use and customization options
Helpful customer support
Professional look and enhanced customer experience
Pricing and setup issues
Concerns about information integration

Rating Breakdown

  • 5
    88% (66 ratings)
  • 4
    9% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2025

So far my experience has been good, easy to use, and I like that it's customizable in order to match with my website theme. I can choose which tab I want to show in the account information.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Had some issues, but they were solved thanks to a good customer support. I recommend the App.

Store

Gazonul

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 17, 2025

It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least

Using app

29 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 11, 2025

I give this app 5 stars because it simplified everything for me. It is an excellent app and would recommend it to everyone.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Store

grouesh

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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