Custlo ‑ Customer accounts app

The reviews are overwhelmingly positive, with most merchants praising Custlo for making Shopify customer accounts more modern, professional, and useful. A recurring strength is the app’s customization: users like the ability to tailor customer dashboards, add custom fields, integrate with other apps, and create a better experience for features like order history search, rewards points, store credits, wishlists, and upsells. Many reviewers also mention that the app fills gaps left by Shopify’s default customer account page and is especially valuable for stores with more complex needs, including B2B use cases. Another major highlight is the support team, especially Sunil, who is repeatedly described as responsive, patient, knowledgeable, and willing to go above and beyond to solve issues, make custom changes, and even develop new features. The negative feedback is limited but important. A few users mention bugs, compatibility issues, or setup problems, though these are often followed by praise for quick fixes from support. Some reviewers note missing functionality or limitations, such as not being able to export certain customer-entered data or lacking sales data for upsell performance. There are also complaints about pricing and feature gating, including one user upset about paying to rename fields, and a couple of dissatisfied reviews about support follow-up or unexpected behavior after installation. Overall, the sentiment is strongly favorable, but the main concerns center on pricing transparency, a few missing advanced features, and occasional support or reliability issues.