Custlo ‑ Customer accounts app
The reviews for the Custlo app are overwhelmingly positive, with users praising the app's functionality, ease of use, and the exceptional support provided by the team, particularly mentioning Sunil. Customers appreciate the customization options that allow them to create a customer account page that aligns with their brand. The app's ability to integrate with other apps seamlessly and improve the overall customer experience is highlighted in many reviews. Users also commend the responsiveness and dedication of the support team in addressing any issues or custom requests promptly. However, there are a few negative reviews mentioning issues with pricing for certain features and delays in resolving issues.
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I had a great experience with Custlo and especially with their support team. Sunil was extremely patient, responsive, and willing to work around my preferences regarding store access and permissions rather than requiring more access than I was comfortable providing. Their team helped me set up several integrations, and we exchanged quite a few emails while testing everything and making sure it worked the way I needed it to. Sunil consistently followed up, answered my questions, and took the time to look into solutions based on my specific setup. I really appreciate the amount of time and effort they put into helping me customize my customer accounts. The support has made my experience with Custlo a very positive one, and I would definitely recommend them.
Our store is mainly for customers in China, so we needed some custom adjustments, such as allowing customers to upload the front and back of their ID through their profile. We also use another OTP login app, which caused some compatibility issues at the beginning. The Custlo team was very patient and responsive, and spent a lot of time helping us make the necessary adjustments and get everything working smoothly. Really appreciate their support. Highly recommend the app and their team!
Great app and the team have been a pleasure to work with integrating it with other apps so it all works together. We look forward to using this app and giving our customers an amazing user experience from a great customer portal!
We've been building a production-grade membership system on Shopify, and Custlo has been a great partner throughout the process. Their support team is responsive, patient, and genuinely interested in understanding our business requirements instead of providing generic replies. They have consistently helped us with account setup, profile customization, and technical questions, and they are willing to involve their engineering team when deeper discussions are needed. The app is easy to configure, works well with Shopify Customer Accounts, and provides a clean customer experience. We're excited to continue working with Custlo and look forward to future enhancements. Highly recommended.
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