All reviews

Rating Breakdown

  • 5
    88% (21 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
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5 / 5 Share

Dec. 15, 2024

great app with quick response if something went wrong.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 1, 2024

Installed this app and it crashed my shopify store. Using the Cornerstone theme. Can't recommed. A pain. Uninstalled and it's still crashed

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing here. Concerns explained here are completely misplaced. This app is purely a backend app. Through this app, we don't take access to any part of your store front. It might just have been a coincidence of installation time and something else gone wrong. That was the main reason, the issue did not get fixed when you had uninstalled the app. I request you to kindly review any other activity followed by either you or any of your other team member during that period. Hope you can understand.

5 / 5 Share

Jan. 25, 2024

So far, so good. Easy to connect to your Google account and quickly sync customer lists. Customer lists appear in your Google account straight away. Shiva was super helpful with questions I had during set up.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great app, Milan was super helpful at getting us setup correctly and ensuring our existing audiences were fed into Google correctly.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I wanted to share my outstanding experience with Simprosys Customer Match Lists and their exceptional support team. As a representative of MySupplementShop, we rely heavily on various tools and services to enhance our operations, and Simprosys Customer Match Lists has truly stood out. What sets Simprosys apart is their impeccable customer support. They consistently go above and beyond to ensure that no task is too challenging when it comes to helping us get the most out of their service. Here are a few key points that highlight our experience: Prompt and Responsive: Simprosys's support team is incredibly responsive. Whenever we've had questions or faced challenges, their team is quick to address our concerns, often within minutes. This level of responsiveness has greatly expedited our decision-making processes. In-Depth Assistance: What truly impresses us is their willingness to provide in-depth assistance. Whether it's setting up complex customer match lists or troubleshooting issues, Simprosys's support team is always ready to guide us through every step. They take the time to ensure we fully understand the processes and strategies involved. Personalized Guidance: Simprosys's support is not one-size-fits-all. They take the time to understand our specific needs and goals, tailoring their guidance accordingly. This personalized approach has been instrumental in optimizing our use of their service. Proactive Problem Solvers: It's not just about solving problems when they arise; Simprosys's support team proactively identifies potential issues and offers proactive solutions. This foresight has saved us time and prevented potential disruptions to our operations. Dedication to Excellence: Simprosys's commitment to excellence is evident in every interaction. They are not satisfied until we are fully satisfied with the results we've achieved using their Customer Match Lists. In summary, the support we've received from Simprosys Customer Match Lists has been nothing short of exceptional. Their team's dedication and willingness to go the extra mile have made a significant difference in our ability to leverage their service effectively. We are grateful for their partnership and look forward to continuing to grow with them.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Thanks a lot for the great support you gave me on September 19th. Br, Steen

Using app

14 days

Total reviews

20

Average rating

3.6

5 / 5 Share

July 18, 2023

Quick and easy installation process, a brilliant app that helping us out to get our customers integrated. Customer service is patient and a pleasure to work with! I highly recommend it 5*****

Using app

18 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 14, 2023

This is an inexpensive but well optimized app for creating customer lists for better targeting of Google ads. Our business has used it for the past 3-4 years and it has worked in the background without any hassle. For the price we pay, I'd say it makes sense to install it. I recommend this app.

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 13, 2023

Still New to The app and wanting to test But The customer service is outstanding quick to respond and knowledgeable

Using app

18 minutes

Total reviews

15

Average rating

4.7

5 / 5 Share

July 14, 2023

A very important app if you need to keep updating the customers lists used in Google and Facebook Ads campaigns, this app is tracking in real time each new customer and this means improving performance sales campaigns! I strongly recommend it a lot, it is very important for campaigns! Best client service ever and thanks to Milan for everything!!!

Using app

14 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 13, 2023

This is an exceptional app for using the customer lists in your Google AdWords and Facebook Ads campaigns, it is a must for each store I think! Best support ever from the Shopify and for all this I kindly recommend Simprosys Customer Match Lists!!!

Using app

13 days

Total reviews

13

Average rating

5.0

5 / 5 Share

June 22, 2023

Quick customer service. Well-knowledge and must-have app for online shops! All questions are answered in a timely manner.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2023

I highly recommend the Customer Match List app of Simprosys for running ad campaigns. I have used it on a number of my stores and have found it efficient and well optimized. The entire suite of Simprosys products is user friendly and great to work with. Great support team as well.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2023

This is a good app to run ads profitably. Customer support is excellent. Any queries are resolved in a timely manner.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 10, 2023

This is a must-have app in order to ren google ads profitably. Customer care is fantastic. Its a must-have app for any business.

Using app

About 2 years

Total reviews

8

Average rating

5.0

2 / 5 Share

April 6, 2023

the app seems to work, no idea, you can't do anything with this app at all, it has no functions and support didn't get back to me after 4 days and 3 email requests.

Using app

3 days

Total reviews

3

Average rating

4.0

Developer Reply

Dear Merchant, Hope you are doing well. I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We have already replied to the queries you have raised in our Support email box. But it appears thst you are not getting it in your email box it may have happened that our email might have landed in your Spam box. So can you please check your spam box and get back to us by replying to it? Also, If you still have any issues with the app or anything, we can get on the call via Google Meet call. You can also connect with us using the Live Chat facility from the App interface using the "Get Support" widget. Awaiting your reply. Thanks.

4 / 5 Share

Nov. 29, 2022

Just started using this app, There are several micro charges if you need multiple customer lists but it is fairly inexpensive. The customer service is quick and responsive!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 1, 2022

I had a problem with one of the audiences and their support was very efficient. The app works great.

Store

Natulim

Using app

11 months

Total reviews

19

Average rating

5.0

5 / 5 Share

April 26, 2022

Excellent app and very fast support! Quick and easy installation process, very useful if you want your Shopify customer lists to sync with google ads automatically.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I love this app. Importing all my previous and recent customers and support is fantastic. Salute to Simprosys InfoMedia.

Using app

About 1 month

Total reviews

11

Average rating

2.5