All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

Feb. 6, 2020

I must start by saying their customer service is impeccable. The responses i received were quick and very plan to understand. Great app and great service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

I use this app across multiple stores and the functionality is really great. The customer service from Carter was excellent as well!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Fantastic customer service. Carter had quick replies and helped me solve an issue my store was having.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

The team at Bold are great! Quick to respond and help as needed. Excellent Customer Service and would recommend. Thanks to Taylor for his help today :)

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

Good support team. Great app. Highly recommend it. App does what it should do. Perfect for different prices

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

I needed help to set up the app, configure everything and make it work. The support team was there helping in every stage. Thank you so much to Charles, Rahul, Aman that helped me with patience and time. Quick solutions and fast answers. Great app works perfectly! I recommend it!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

Perfect customer service & technical support. They always solve my issues very fast. They usually are with you and keep communication until the problems solved. I really like the way they take care my problems. Thank you Bold team.

Using app

11 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 23, 2020

Epic thanks to Gursharandeep for solving and making sure all the problems are corrected. Now, the app's working as it suppose to be. Thank you for the personal help.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I needed some assistance with a specific feature of an app and was very desperate to get this done. I had previously had a few other issues with the app that made my trial expire and Chintan was amazing! Not only did Chintan walk me through the steps, Chintan went the extra mile in adding the missing feature immedietley! Seriously great work by Chintan!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

We use this app to handle our bulk purchasing options. It does everything it promises to do, with a simple UI and easy-to-understand instructions. On top of that, the customer support is STELLAR. Every problem I have had while figuring this app out has been quickly resolved with clear explanations. Consistently, the support team goes above and beyond just explaining what needs to be done and will help actually fix issues far and above all expectation. Sukh helped me out today and though the issue was simple, they were fast to respond and more than willing to explain what they were doing. Highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Bold team (Abhi, Brenda, and a number of others) have been very helpful getting the app set up and running. so far, so good - should be a great tool for wholesale cusomers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Been using Bold apps for years on various websites. Daniel and the whole team at tech support is awesome for any small issues that pop up. Great apps all around!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

These guys have the best customer service. We are in the process of replacing all of our apps with the Bold suite. They work very well, if there's ever an issue their technical team will get it resolved lightning quick.

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

The support was great! The app works fast and fantastic! Thank you, Kirtana and thank you Bold Team!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

I use this app to do high-quality quantity breaks on my website. Not only is it fantastic, but Abhi and Guri (customer support and app experts) walked me through everything every step of the way! It was quite a pleasant experience getting everything up and running and I can't say enough good things about Bold and their aps :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're so happy to hear that you're enjoying our Quantity Breaks app. :-) It's an awesome way to provide wholesale discounts to people buying in bulk! It's fantastic to hear that you had an awesome customer service experience with Abhi and Guri! We appreciate the review very much, thank you. Please don't hesitate to reach out if you need anything else!

5 / 5 Share

Jan. 7, 2020

This app has been awesome for our company and today when I reached out to get help with a issue the team of Mayank & Brysen got the issue handled very quickly so I could get back to helping my customers!1 THEY ARE AMAZING!!!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the kind words; we're so glad to hear that our app specialists were able to work with you and get everything sorted out with Custom Pricing! So sorry you ran into some issues in the first place. We're always here to help! So please don't hesitate to reach out if you need anything else. :-)

5 / 5 Share

Dec. 31, 2019

Love this app! It works great & Kelsey was extremely helpful at getting everything loaded & all of the questions we had.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review; we're so glad to hear you're loving our app, and that Kelsey was able to help you by answering any questions you had. Please don't hesitate to reach out if you need anything else.

5 / 5 Share

Dec. 30, 2019

Priyanka was super helpful in helping me turn off my subscription when I was having issues. Will definitely give it a try again once they have fixes to the issues I was having with the app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there; we're really glad to hear that Priyanka was able to help you out in getting the subscriptions turned off that you needed to. We're so sorry to hear that you ran into some issues with the app; we certainly hope we can get that resolved for you very soon. Please don't hesitate to reach out if we can help with anything else in the meantime.

5 / 5 Share

Dec. 27, 2019

I love how Kelsey work with Customer. Super kind, patient and helpful!! and also love this app managing complex pricing structure in a very simple and easy way

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that you were able to work with Kelsey to get everything sorted when you reached out to us. We're also happy to hear that you're loving our Custom Pricing app to manage your pricing structures! Please let us know if we can help with anything else.

5 / 5 Share

Dec. 20, 2019

I have used this application in 3 projects and they have really helped me a lot, it is very good and also in the last project I had complications and thanks to Kelsey who helped me at all times and gave me a solution to everything I needed. THANKS

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that you've had great success with our Custom Pricing app and it has served you in multiple projects. Sorry about the complications you ran into, however it's great to see that our customer service specialists were able to help you out! Thanks so much for taking the time to leave us a review.