Custom Pricing: Wholesale B2B
Wholesale, Member and Bulk Pricing for Shopify
Rating
4.4
feedback
1,077
chart
#2,484
All reviews
Rating Breakdown
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Dec. 18, 2019
Great App just make sure you know it does not work well with Bold subscriptions and product options.
Hi there. So sorry you ran into some issues with using Custom Pricing with Subscriptions. As mentioned, we'll be sure to give you an update once we have released new features that allow for an easier integration between these two apps.
Dec. 12, 2019
Installed Bold Quantity Breaks on our site csb-battery.ca Brenda returned my call promptly and new exactly what need to be done to get our site up and running with the app. The Bold Team did the install and it was done in less than two hours. So far it works great. Michael csb-battery.ca
Hi Michael, Thanks so much for taking the time to leave us a review, and for providing your website so others can see it in action! Brenda is a hard worker and such a kind person; we're glad she was able to speak with you over the phone and work with you to get Quantity Breaks appearing on your site just how you wanted. Please let us know if we can assist with anything else!
Dec. 11, 2019
The app does what it promises, yet I'm more impressed by their customer service. They helped me out with EVERYTHING and at a very rapid speed as well. Big shoutout to ma boy Eric, he solved all of my problems!
Hi there! Thanks so much for the review; we're really glad to hear that you're enjoying the app, and our awesome customer service team! We strive to offer top-notch support, and we're glad that's what you received. :-) Eric is an absolute gem, and is amazing at what he does. We're glad you had the pleasure of working with him! Please let us know if we can help you with anything else going forward!
Jan. 3, 2021
I uploaded this app because we needed quantity pricing. It has a lot of options to customize. I had a couple of issues with my theme and later some issues after installing other non Bold apps but they have been always been able to fix and Bold as gone above and beyond what they have needed to do with their customer service at times. Harpreet at Bold extremely knowledgeable and has helped out a lot. Update : We have changed our shipping app and have found this app incompatible with it. So we have had to remove, So i have found out during this time if needing a volume/ tier pricing app there are only 2 ways to go about it 1.) app creates custom discount codes for each purchase and places them in cart or 2.) app creates a draft order with discount applied to products. Bold has / or had not sure if its still available a third way ( which i think they are the only ones) which creates a copy of product on the fly with discount and or link to a new product created internally with discount, this method was not going well with or shipping app because it was unable to find data on original product. With Bold app you can switch methods but apparently for some reason I was still having problems. No fault of Bolds or their app I just think they didn't play well together. But I can comment on their customer service , which is spotty at best , sometimes they are on it and will take care of it, most of the times it takes days....weeks to get help or answers. There is no sense of urgency whatsoever emails or chat sessions lead to more questions and more replies that you need to wait another 3-5 days for answers on . It has got so bad that I decided to remove most of there apps because of poor answers to questions or problems.
Hello there! We're glad to hear that you've been able to receive excellent support from our amazing team; we're sorry that you ran into some troubles with conflicting apps. Unfortunately, we can't always predict which apps will cause issues with our apps, but we're glad to hear that our team was able to help you out! Thanks so much for the kind words; we'll be sure to pass those along to Harpreet. :-) Let us know if we can help with anything else!
Dec. 10, 2019
My currency converter didn't work with the app and Navjot was very helpful and fixed the issue really quick. Thank you!
Hi there! We're so sorry to hear that you had some troubles with integrating Multi-Currency and Custom Pricing; we're glad to hear that Navjot was able to work on getting that fixed for you! Please let us know if we can help you with anything else.
Dec. 4, 2019
I got an amazing support from Abhishek who sticked to me all the way through and helped me to customise the code on spot, while chatting on the support chat. I highly recommend the app and the team!
Hello there! Thank you so much for the review. We're very happy to hear that Abishek was able to work with you and ensure everything was sorted out properly, including your code customization! Our live chat is an awesome feature for getting more general questions answered, and we're glad you got to utilize it. Thanks so much for the recommendation, and please let us know if we can help with anything else!
Dec. 3, 2019
Customer service provided by the bold team is very impressive. Super responsive, super helpful - very happy with this application. Shoutouts to Guri, Michael, Tim and Nick !
Hello there! Thanks so much for the kind words; we're really glad to hear that the team was able to work with you and get everything working as it should. We're happy to help again if you need anything else! Please don't hesitate to reach out again if you need anything. :-)
Nov. 30, 2019
App is good at the start, if you have any issues or adjustments you want to make contact the support team, very helpful and way more competent than those for most of the other apps ive tried. Get it!
Hello there! We're so glad to hear that you're enjoying our Custom Pricing app. We're glad to hear you were able to get the adjustments needed made to your app with the help of our support team - that's what we're here for! :-) Thank you for the review and kind words! Don't hesitate to reach out if you need anything else.
Nov. 29, 2019
This app is excellent. The support team are incredible, not just fixing an installation issue I had but even tailoring it to exactly what I wanted. Amazing stuff! :)
Thanks so much for the review; we really appreciate you taking the time out of your day to write it! We're so glad that our support team was able to work with you to get the installation fixed and working, and making sure the app looked how you wanted it to on your store. :-) Please let us know if we can help you with anything else!
Nov. 27, 2019
Chintan did a great job helping up work through some of our configuration problems. The bold team has always been available when we need them.
Hi there; we're glad to hear that Chintan was able to help you out with the configuration! Sorry you had those problems to begin with, but we're happy to hear that you've been able to rely on us consistently when you need help. Please let us know if we can help with anything else. :-)
Nov. 21, 2019
Really looking forward to improving the functionality on our website using the Bold Custom Pricing app. Special thanks to Brenda from Bold who installed the app for us.
Hello there! We look forward to seeing your wholesale business come to life with Bold Custom Pricing! Please don't hesitate to reach out to our team if you have any questions about the app or how to set it up, now that Brenda has gotten it installed for you. :-)
Nov. 19, 2019
Wonderful customer service and looks to be extremely promising as far as increasing AOV. Can't go wrong with BOLD.
Hi there, thank you so much for taking the time to leave us a review! We look forward to you seeing your AOV increase using our app. :-) I love your app! My cat would absolutely love it.
Nov. 7, 2019
Huge shoutout to my man Eric! He helped me through multiple installation problems and was able to reply to my emails promptly. Excellent customer service, thank you to the BOLD team! All ~220 of you (Not gonna lie, the main reason I left a review is so all of you would get an email)
Eric is awesome! We're so glad he was able to get everything sorted for you with the installation, and that you had the pleasure of working with him. Regardless of the reason, we appreciate the review very much! :-) Thank you! It makes it so our whole company gets to share the kudos with Eric.
Nov. 7, 2019
Brilliant app for applying quantity prices breaks. Nirav at Bold did a superb job in helping us integrate the app with the Product Options app to give us a really flexible and user friendly interface. Well done Nirav! Top class!
Hi again! So glad that you've been enjoying our Quantity Breaks addition with Custom Pricing as well. :-) Nirav is a rockstar - glad he was able to assist you with integrating the two apps!
Oct. 30, 2019
Thanks to Chintan for kindly helping me at the customer support. I appreciate the help and the app works fine
Thanks so much for the review! We're happy to hear that our support team and the app are suiting your business. Please let us know if we can do anything else to help you out!
Oct. 8, 2019
I use the new theme, very complicated new theme and initially this app doesn't work well. I tried around with alternative but get back because I used it on my other store. Go directly to support eam and ask them to install the custom code. A lot of email back and forth and the support team resolve the problem well. 100% as my expectation. The support guy Guri helps me a lot. I appreciate that support guy Guri and recommend this app
Hi there! We're so glad that you were able to get the help you needed from our support team - they really know what they're doing. :-) Sorry that you ran into some problems with your new theme - some themes are very complex and require a little extra care and attention to get our apps up and running. Glad to see that we were able to get that working for you! Please let us know if we can help again in the future. Love your travel bags, by the way!
Oct. 5, 2019
Sukh did an awesome job helping me with adding members to an existing plan then requesting payment.
We're so glad to hear that Sukh was able to help you add customers to an existing plan you had set up using Bold Custom Pricing. Please let us know if we can help with anything else! :-)
Oct. 3, 2019
The best customer service around, Bhumi is an A++++. I've bothered her many 20 times lol but she always come through and is very fast and efficient, the best!
We're so glad to hear that Bhumi was able to answer all of your questions! :-) If you have any more, don't hesitate to reach out again! We're always happy to help. I love your laptop accessories, by the way! They seem really strong and effective.
Oct. 2, 2019
The app is really easy to use and helped us to allow wholesale customers to see the same customized front end. Online chat is super quick and useful in getting our questions answered. Thank you Chintan for your help!
Thanks very much for taking the time to leave us a review! We're glad to hear that you're enjoying our app, and you were able to take advantage of our live chat feature to get your questions answered! Love your wide array of products, especially the digital accessories!
Sept. 27, 2019
Really great app! Very easy to set up tiered pricing at a percentage off or a fixed price (which is what we use). The Bold team had to manually install the liquid code for us because our theme is more complex but they work tirelessly to get it functioning for us and we're happy with the outcome! Especially want to thank Rajni for her excellent customer service with helping us get this app installed and working properly for us! I definitely recommend the app if you'd like to offer a tier discount to different wholesale levels.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you're finding it easy to use the functions of Custom Pricing in order to set up your tiered pricing discounts. We're sorry if you had some trouble with the installation to begin with! Unfortunately, with so many themes it can be difficult to get the code right with our automatic installer on the first try, which is why we have a team of installers who are always ready to get things working properly on your store. :-) Thanks so much for the recommendation! Please don't hesitate to reach out again if you need any other assistance