All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2019

We use this app to manage our pricing for our members! It has worked great and whenever we run into any issues the BOLD team is very quick to respond and fix the issues in a timely manner!

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Super helpful, easy to use. Had a minor issue when I first installed it but Harpreet and Guri were able to fix it in minutes. Awesome experience!

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 5, 2019

We have been using this app for 3 months and it has answered all of our needs. Though I am not techy, the BOLD team have been excellent and very responsive in assisting me with what was begining to feel like an impossible task. We supply worldwide at Retail price, Wholesale price and distribution price and have products that incur 3 different tax codes. We supply Countries which are both zero tax and standard tax. After trying several other apps, the straight % discount which seem to be usually on offer from other sources did not fulfill our requirements. We found this app to have the ability, to deal with all of it. I read so many reviews on so many apps, if I were to read this I may well think its fake... but... It's not... Good Luck! Thank you TEAM BOLD. With much respect

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 3, 2019

This is a pretty good pricing app and has a lot of features useful for running a medium sized store with loyalty membership and sales features. What really stands out is the customer service. I have encountered a couple of problems in the code of my site and so far Bold have fixed them very fast. Good work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2018

My site is very unique and has many diverse needs. The App is amazing and is one of the only Apps that can meet all my needs. The staff were amazing. They were very professional and patient. They addressed everything I was struggling with. My site is even more awesome now!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

I used this app. and this is very help full. and more than it the team is very good. they help me very good.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

We just love this app, and even more than that we love the amazing customer service that backs it up. Bold's dedicated staff will happily work with you to modify or customise code for you. And they'll stick with you until any issues are resolved - no matter how complex they are! In fact if you are under the pump and forget to continue with a ticket you've opened with them, Bold will touch base to see how you've gone with it. So they really want you to succeed! Full marks from us, thanks Bold.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2018

Great app for Wholesale customers. Customer service is excellent too - Peter was especially amazing, very patient and made sure everything was fully working for me - thanks again!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

I have used this app for a few years now to cover our wholesalers so they can log in and order online. It has worked great with no glitches and is easy to use. Definitely recommend!

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 26, 2018

This app is wonderful. For wholesale, each of our clients gets a specific discount per product or manufacturer and this app lets us tag each client we have with a specific tag and set discounts across the board, which can be different for all clients or the same! LOVE IT and SO worth the money! Great job, Bold team!!!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

Have not used the app yet as it required manual installation -- But Cody was very helpful in making sure it will be taken care of quickly! Thanks again :)

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

We've worked with this app with several of our clients and it works wonders. It's very flexible and easy to use to be able to create price levels for different products. And with the help of Steve Nelson from the Bold team, we've been able to get the most out of it. Totally recommended! - Carlos Zappien

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

Rony was super helpful and friendly! Always nice to chat with nice chat reps. Bold really has the support thing down which is like 80% of the problem on all of these other apps. Love Bold, and works perfectly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Great app with an excellent support team. We've been using it since 2015 to differentiate between our regular customers and our wine club customers and then offer wine club customers automatic discounts on wines when they log into their profiles, as well as exclusive products and/or offers which are only revealed and made shoppable to Wine Club customers on login. We've had multiple situations where we needed to reach out to the support team to advise and/or assist us on customisations, custom/manual code installs or integrations with other apps, and each time the support team have been very responsive and helpful. Most recently (March 2023), we've had excellent support from Chandan. There are definitely some drawbacks for us to the app itself, as it tends to conflict with other apps we'd like to use. Our latest challenge is that we can only work with version 1 of the app due to our specific requirements - we want to be able to use discount codes in addition to group/membership pricing, which is not possible with V2 and V3 of the Custom Pricing app. Unfortunately, V1 does not integrate with Shopify 2.0 themes, so we cannot upgrade our current theme to a newer version at this stage. It would also be great to have longer support 'office' hours to cater for all time zones. We are based in South Africa (CAT) and the Bold Support team is on CST (8-hour difference) so we only have limited overlapping work hours, which become problematic when custom work results in website downtime as it extends it unnecessarily, purely because the Bold team only work 9-5 in their time zone. Nonetheless, the app works well for our current set up and the support team is great.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

The support staff for this app is amazing! They answered all of my questions and resolved any issues I was having immediately. This app is working exactly the way I wanted it to!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Their customer service is great! I was able to work with GURI today and look forward to being able to access and work the app better. Thank you! Had the opportunity to also work with Challi resolving another concern and received excellent customer service again. Thank you all!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Really glad to hear that the team could help. Thanks again for choosing Bold.

5 / 5 Share

Dec. 29, 2023

Had a problem with one of my pricing levels. I contacted bold and Chandan was so helpful and fixed the problem in a day Thank you!

Using app

Over 6 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 18, 2018

This app allowed me to designate pricing tiers in a snap! Support was the best! Can't thank everyone enough for making this process a breeze! It was easy to set up, and even easier to change once it was live and running. Extremely helpful.

Using app

3 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 15, 2018

We use this product to give our customers discounts on our product, and it has been great with handling our method of doing discounts. When we ran into some issues with coding things for our site, Cody was quick to help us out!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2018

The app is simple, straight forward, and easy to use. Would recommend to anyone looking to offer special pricing to select customers.

Using app

1 day

Total reviews

5

Average rating

5.0