Custom Pricing: Wholesale B2B
Wholesale, Member and Bulk Pricing for Shopify
Rating
4.4
feedback
1,077
chart
#2,484
All reviews
Rating Breakdown
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Sept. 25, 2019
Rajni via live chat helped us out tremendously! I would highly recommend this app if you need custom pricing for wholesale customer accounts.
Hey there, thank you for leaving us a review! We're so glad to hear that Rajni was able to assist you over live chat; it's great to hear that you're enjoying the app! Thank you for the recommendation. :-)
Sept. 25, 2019
The app seemed pretty straightforward and it worked as expected, but I probably messed up at the initial setup process because some errors just had to pop up along the way. Fortunately, I came across Jennifer from the support team and she was SPLENDID! Just can't say enough great things about her. She escalated my concerns speedily which eventually led to a quick resolution. But aside from that, her interpersonal skills were impeccable. The customer service experience was a rarity in the best of ways. If it was possible to choose a chat personnel, I'd definitely default to Jennifer. lol But if everyone from Bold Apps were as marvelous as her, then that means all the best for people who support their apps. :)
Thank you so much for the kind words and the great review! Jennifer was so happy to read it; I'm so glad to hear that she was able to make your experience such a great one, and show you our world-class customer service. :) Sorry to hear that you had some errors when first starting to use the app! It can definitely be difficult to get set up with a new app, but I'm glad that everything was sorted and is now working how you want it to! Great use of your blog, by the way, and very cool survival kits. I'll definitely need to get one; it's not something I've thought about enough!
Sept. 19, 2019
We use Bold Custom pricing to make different prices for products on our page and it works great! Rahul helped make it all possible and the whole Bold team is very knowledgable and excellent to work with! You should use Bold if you need to come up with different pricing tiers.
Hi there. Thanks so much for the review - we're really happy to hear that you're loving our Custom Pricing app to make different-tired pricing for each of your products! Thanks again for the recommendation. By the way, your pedals look really cool!
Sept. 17, 2019
I was so lost. I wanted Quantity breaks. You seemed to have removed the ability to get the standalone app anymore and because of this I was so lost. However your live chat op REGINA helped me out and seriously solved all my issues so quickly. Thank you REGINA you ledge! I appreciate great customer service. And the bundled app is easy to understand once it was explained to me. Quick tip for Bold, maybe a small disclaimer about this new bundled app you have so that we don't get lost using it...as I am rarely disoriented in a tech app....that's saying something to me that you need more instructions about how to get JUST Quantity breaks within this new setup. REGINA you are a lifesaver.
Hi there! Thank you so much for your feedback; I'll definitely share that with our team so we can make sure it's more clear that the Quantity Breaks app can no longer be downloaded on its own - although it can be used on its own. So sorry for the confusion you ran into with this! I'll be sure to look into our documentation to see how we can make this more clear for our customers. We appreciate you bringing this to our attention! However, I'm very glad that Regina was able to help you understand how to get it functioning on its own, and explain it a bit!
Sept. 17, 2019
The Bold Custom Pricing app makes pricing our wholesale products simple. Would recommend this app for anyone looking to create "tiered" pricing models using customer tags. Also, their customer service is excellent and is super responsive.
Hi there, thank you so much for the recommendation of Bold Custom Pricing! We're glad to hear you had a great experience with our customer service team - that's what we strive for. Your products sound amazing with such a unique infusion!
March 30, 2020
This apps allows us to offer discounted prices for different users groups and wholesale. Flexible yet still easy to use and great support - Simran solved my problem within minutes! Great app and service overall Update: Rajni was outstanding in solving a problem that just came up. THANK YOU
Hello, thank you for your review! We're glad to hear that you find the app to be easy to use, and like all of the features it offers. Our customer service team is great at what they do, so it's awesome to hear that they were able to help you so quickly! Please let us know if you need anything else; we'd be happy to help again!
Sept. 4, 2019
I'm still figuring this app out, but with the help of the team, especially Parminder I was provided a step-by-step explanation with quick responses. I trust that we are being taken care of.
Hi there! We're really glad that Parminder was able to give you some step-by-step instructions and explanations of the app - it can certainly be difficult to understand, so please don't hesitate to reach out if you have any other questions about its functionality. We want merchants to succeed whether they're using our apps or not, so we absolutely will do anything we can to help you out when you need it. Thanks so much for trusting us, and for the review.
Sept. 4, 2019
Today I had an issue with the Custom Pricing App, in particular the Detailed Pricing page was not working for me the way that it had previously. I did an online chat with Simran and he was able to replicate my issue with the help of Guri and they fixed my problem in no time. I am now able to get on with my price changes and adding new product. Thank you so much, great work!
Hi there; I just wanted to apologize for the issue you ran into with detailed pricing! We're really happy to hear that our support team was able to resolve it for you quickly over chat, though. So glad you're able to continue making changes now, thank you for the kudos and your patience while we sorted it out! I absolutely love your company's mission; your cause is very special.
Aug. 30, 2019
The app works pretty well. I love their customer service. They are pretty fast to respond. Recently I had an issue with the app due to my theme upgrades. However, Brenda, she took care of it, and I am happy. Thank you for your help, Brenda!
Thank you for this review; we're happy to hear that you're enjoying both the app and our support! Our goal is to make sure all of our merchants are happy. We're sorry to hear about the issue you had due tot he theme upgrade! Brenda is so kind and hard-working, we'll be sure to share the thanks with her! By the way, the Dazzling Butterfly Collection on your shop is gorgeous! Such beautiful necklaces.
Aug. 30, 2019
I use this app for bulk discounts and it works so great. Honestly, I have had several problems because the code from previous apps made this app work badly, but I contacted the costumer service and they helped me a lot! And, they were very fast fixing the errors in my web regarding this bulk discount. I want to say thank yo to Bhumi, the person who helped me with all my problems, as there were many hahaha
Hi there! We're really sorry to hear that you had some problems with other apps and our app in the coding - unfortunately it's hard to combat potential conflicts between apps! But we're so happy to see that our customer service team was able to get everything fixed and working properly for you! Thanks so much for the shoutout to Bhumi, we'll definitely pass along the nice message! Great to hear that everything is working as it should, but don't hesitate to reach out if you need anything else!
Aug. 29, 2019
We are just starting our install and your team is great! Parminder has been super helpful and polite, Taylor as well! We can't wait to see the streamlining this product allows in action! Thanks so much for all your help!
We're so glad we were able to leave a great impression on you from the moment you began your install. :) We look forward to seeing your continued success, and hope we can continue being of utmost help in the future; please don't hesitate to reach out if you need anything else! Thank you for taking the time to leave us this review. I love that you've got not only products, but tutorials to help your customers when they receive their product. Gorgeous wreath, by the way!
Aug. 29, 2019
Thank you for the quick response and the help on the adjustment of the fonts and color in the Quantity Breaks app.
We're so glad we could be of help to adjust your Quantity Breaks grid; it looks great on your site! Thank you for taking the time to leave us a review; please let us know if we can help with anything else! Your leather products are beautiful, by the way.
Aug. 5, 2020
The app is very easy to use and set up. The customer service is extraordinary. Mayank helped me solve our issue with incompatibility with another app in minutes. He exactly pinpointed what the issue was and we were able to fix the issue immediately. great work and keep it up, bold team!
Hi there, thank you very much for the review; we'll be sure to share the kind words with Parminder! We're glad that you found the app easy to set up; we strive to make our apps easy to use for anybody, so there's one less thing you need to worry about with your business. Please let us know if we can be of any further assistance!
Aug. 21, 2019
I had an install issue and other issue too. Charles and Raphael followed up and helped me overcome the challenges. Their customer support is awesome. Thank you BOLD team for the wonderful service! It's not easy but Keep up the great job! Good luck!!
Hi there, thank you very much for the review! We're so happy to hear that our support team was able to help you overcome the challenges you were facing - we love being able to help our merchants succeed. :-) Thank you so much for the kudos; please let us know if there's anything else we can help you with!
Aug. 19, 2019
Challi hat mir sehr geholfen, mein Englisch war leider nicht sehr gut und ich hatte technische Propbleme aber Challi war sehr freundlich und geduldig und konnte das Problem lösen - Danke vielmals
Hallo! Wir freuen uns, dass Challi Ihnen weiterhelfen konnte. Wir möchten uns vergewissern, dass alle Händler unsere Apps problemlos nutzen können. :-) Bitte geben Sie Bescheid, wenn Sie weitere Fragen im Bezug auf die App haben. Wir helfen immer gerne.
Aug. 17, 2019
Great support team. Specials thanks to Regina, Brenda and Charles. Reliable app with multitude of features
Hello there, thanks so much for taking the time to leave us a review! We're so happy to hear that our team was able to help you out, and that you're enjoying our app. :-) Best of luck with the launch of your store!
Dec. 4, 2019
Very fast responding support, very friendly. The app may not always work as intended of the first try, but if you ask for support, it gets fixed really fast. And once everything is in place, it really works nicely together with the other bold apps. Shoutout to Eric and Harpreet from support for helping me out on such a short notice!
Hey there, thank you for the review! We're so sorry about the issues you were having with the app, but we're very happy to hear that Jonnathan and Charles were able to get everything resolved for you. Cool product, by the way! It's very unique.
Aug. 12, 2019
Jennifer was wonderful and quick to get me the help I needed with custom tags and pricing. She was able to get me the right professional help to get me through my issues.
Hello there; we're so happy to hear that our team was able to assist you with getting the app configured how you needed it. Please let us know if you have any other questions about Custom Pricing - we'd love to help again!
Aug. 12, 2019
Great app and it's working perfectly. And when I had trouble setting it up Brenda really helped get it going for me.
Hey there, thank you so much for the kind review; we're so happy to hear that you're enjoying our Custom Pricing app and that Brenda was able to help you out when you ran into some trouble! Don't hesitate to reach out if you have any other questions or comments. :-)
Aug. 2, 2019
Raphael did a great job installing the Bold Custom Pricing App! Everything works and I'm very happy. I really can't say enough good things about the Bold Team - they are consistantly amazingly helpful!
Hi there! Thank you so much for the review. We're excited to hear that Raphael could get the app rolling on your site and that you had such a great experience with our support team :) We look forward to working with your site in the future!