Custom Pricing: Wholesale B2B

Dec. 6, 2018

The customer service Nir provided was outstanding!!! I wish every customer service rep handled there customers Like Nir.

Dec. 3, 2018

We just love this app, and even more than that we love the amazing customer service that backs it up. Bold's dedicated staff will happily work with you to modify or customise code for you. And they'll stick with you until any issues are resolved - no matter how complex they are! In fact if you are under the pump and forget to continue with a ticket you've opened with them, Bold will touch base to see how you've gone with it. So they really want you to succeed! Full marks from us, thanks Bold.

Dec. 2, 2018

Very easy to use and install. Today which is the 1st day of using, I covered the cost of the app. I hope my AOV gets better with this app.

Aug. 28, 2019

This app helped me achieve precisely what I needed as a new business, but more importantly, the customer service was extremely helpful, particularly in setting things up. They integrated with my website quickly and efficiently, and their support team members, including but not limited to efficient and personable reps like Brenden, Jennifer and Nir, knew what they were doing and worked quickly. For a guy like me who is all too new to Shopfiy and liquid coding in general, it made a huge difference. I'm happy to say I'll be using this app to continue customizing my prices and discounts in the future. :)

Nov. 29, 2018

As with BOLD's other apps, Custom Pricing is a great app with an incredible support team behind it. My onboarding specialist Abhijit is the hero of the day. He's super patient in walking me through all the features and provided suggestions where needed. We're going to use the app to differentiate between customers from different industries and can already foresee that we will benefit tremendously.

Nov. 28, 2018

I installed the app while I was half awake. Things didn't immediately work as I'd hoped. Jumped on the live chat support and Brenden was my MVP and offered solid emotional support which was everything, because we all know tech issues are never fun. Got the problem in under 5min and now all is right with the world.

Nov. 28, 2018

Great app for Wholesale customers. Customer service is excellent too - Peter was especially amazing, very patient and made sure everything was fully working for me - thanks again!

Nov. 27, 2018

I have used this app for a few years now to cover our wholesalers so they can log in and order online. It has worked great with no glitches and is easy to use. Definitely recommend!

Nov. 26, 2018

This app is wonderful. For wholesale, each of our clients gets a specific discount per product or manufacturer and this app lets us tag each client we have with a specific tag and set discounts across the board, which can be different for all clients or the same! LOVE IT and SO worth the money! Great job, Bold team!!!

Nov. 30, 2018

Nov 29: I had questions about the setup, and Eric was a rock star! We had a phone conversation and he solved all my setup issues. Super customer service. Thank you Eric! Nov 22: Shawn was incredibly helpful today answering my million questions and he made recommendations that will save me hassle, time and money. Amazing customer service. Thank you so much Shawn! Then I spoke with Cody who also patiently answered all my questions about the Custom Pricing app. Great customer service all around!

Nov. 22, 2018

Have not used the app yet as it required manual installation -- But Cody was very helpful in making sure it will be taken care of quickly! Thanks again :)

Nov. 22, 2018

Nir and Param helped me with all of my problems and questions. Easily the best on the support team!

Nov. 21, 2018

I used the Bold app to setup some special pricing for bulk customers. Initially had a little trouble getting off the ground but support, specifically Guri and Zach, were both very helpful in helping us figure everything out. App works great now.

Nov. 20, 2018

We've worked with this app with several of our clients and it works wonders. It's very flexible and easy to use to be able to create price levels for different products. And with the help of Steve Nelson from the Bold team, we've been able to get the most out of it. Totally recommended! - Carlos Zappien

Nov. 19, 2018

Nir you are very helpful! Quantity Breaks is great! I recomend for all dropshippers who are looking to expand thier business online.

Nov. 17, 2018

Thank you so much for this app i'm using it and it is helpful. i like it. and i recommend it for sure.

Nov. 26, 2018

Rony was super helpful and friendly! Always nice to chat with nice chat reps. Bold really has the support thing down which is like 80% of the problem on all of these other apps. Love Bold, and works perfectly!

Nov. 8, 2018

The specialist who helped me was the BEST! Esha, helped me every step of the way. Page listing looks awesome! Thank you!

March 16, 2023

Great app with an excellent support team. We've been using it since 2015 to differentiate between our regular customers and our wine club customers and then offer wine club customers automatic discounts on wines when they log into their profiles, as well as exclusive products and/or offers which are only revealed and made shoppable to Wine Club customers on login. We've had multiple situations where we needed to reach out to the support team to advise and/or assist us on customisations, custom/manual code installs or integrations with other apps, and each time the support team have been very responsive and helpful. Most recently (March 2023), we've had excellent support from Chandan. There are definitely some drawbacks for us to the app itself, as it tends to conflict with other apps we'd like to use. Our latest challenge is that we can only work with version 1 of the app due to our specific requirements - we want to be able to use discount codes in addition to group/membership pricing, which is not possible with V2 and V3 of the Custom Pricing app. Unfortunately, V1 does not integrate with Shopify 2.0 themes, so we cannot upgrade our current theme to a newer version at this stage. It would also be great to have longer support 'office' hours to cater for all time zones. We are based in South Africa (CAT) and the Bold Support team is on CST (8-hour difference) so we only have limited overlapping work hours, which become problematic when custom work results in website downtime as it extends it unnecessarily, purely because the Bold team only work 9-5 in their time zone. Nonetheless, the app works well for our current set up and the support team is great.

Nov. 7, 2018

The support staff for this app is amazing! They answered all of my questions and resolved any issues I was having immediately. This app is working exactly the way I wanted it to!