All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2018

This app is perfect And also the support of the support team members Nir and Hoang is great :) and one member Charles's support is also awesome Charles responded me for our store ASAP and his support is very quick and great I recommend this app because the both of this app and support is perfect Thank you for your support

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

Their customer service is great! I was able to work with GURI today and look forward to being able to access and work the app better. Thank you! Had the opportunity to also work with Challi resolving another concern and received excellent customer service again. Thank you all!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Really glad to hear that the team could help. Thanks again for choosing Bold.

5 / 5 Share

Dec. 29, 2023

Had a problem with one of my pricing levels. I contacted bold and Chandan was so helpful and fixed the problem in a day Thank you!

Using app

Over 6 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 24, 2018

Nir was very helpful in supporting our theme change following losing our settings for the app. We are now in a priority queue to have the app reinstalled on the theme to get us back up and running again.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

This app is very good !! The customer service is amazing. My theme is special and i didn't succeed to install the app by myself. So the developpers installed it for me and for free !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Wow, this app got me great AOV and important thing to notice is Bold Developer team worked thoroughly on my theme to get things done and they got it done - Such a marvellous fellas. One word - Just loved this app :D

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

The BOLD team has excellent customer service from Live Chatting, Email and Phone Communication. The app is easy to set up and user friendly. Thank you for all your help and your reliable service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

This app allowed me to designate pricing tiers in a snap! Support was the best! Can't thank everyone enough for making this process a breeze! It was easy to set up, and even easier to change once it was live and running. Extremely helpful.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 15, 2018

We use this product to give our customers discounts on our product, and it has been great with handling our method of doing discounts. When we ran into some issues with coding things for our site, Cody was quick to help us out!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

The best customer support I have received! The app works great, it allows the shopping cart to load much faster, since it does not create variants of the product to apply the discounts.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2018

The app is simple, straight forward, and easy to use. Would recommend to anyone looking to offer special pricing to select customers.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

Cody and Brenden were amazing and helped me with everything I needed within the app. I have had a great experience with the chat and app in general. Thank you!

Using app

2 months

Total reviews

11

Average rating

4.5

5 / 5 Share

Sept. 14, 2018

I just started using it... I am astonished with the incredible customer service, they reply right away and are very proactive. I definitely love the friendly to use settings. Thank you!! VERY RECOMMENDED

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2018

While our store hasn't actually gone live yet, we are very happy with Bold's customer service and tech support. Our store has a unique configuration, so there were some tech conflicts, but Bold was able to sort the issues out and get us up and running ASAP. Thanks everyone at Bold!

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

I'm happy with the app. I have pretty specific requests, and Stanislav and the crew have been super helpful (even when I change my mind later). The pricing structure seems steep to me, but otherwise I'm happy.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

Great little app for our VIP customers. Stan the man has been a great help getting a few issues fixed ! Many thanks again :)

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 2, 2018

I have received superb support. Installation was done in time. And, their reps were always there to ask my qns. I did have alot of questions. Going forward, I have fallen in love with their apps. Now, all that I request of them is to somehow allow each BOLD app to work inline with another BOLD app. For instance, they have customer pricing (offer higher discount to your best customers). Then, they have tier prices (buy more, save more). These 2 are working hand in hand. GREAT! But, I am trying to figure out how Bundled Product will go along with these app. At the moment, it seems to be somewhat limited. Imagine the power if we could create bundles with an additional filter for customer groups. It will offer endless possibilities to create bundles for each group. All in all, I hope all your apps are somehow interconnected and would work seamlessly together in a perfect synchronization. And, that will be even better for us and your business. :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

I installed the app a couple of weeks ago, and Parul has been extremely helpful in helping me setup my complex pricing scenario. He's even gone so far as to tweak my theme code to show a range of variable pricing! I am very impressed with my experience with Bold and with this app so far. Thank you!

Store

Hemp E

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

Great support. Parminder Was great helping me out on my problem. Can't wait for it to be fixed.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2018

Great app - and so is the customer service. Guri was exceptional in handling my questions and finding a solution quickly with no hassles. Thanks again GURI!

Using app

4 months

Total reviews

1

Average rating

5.0