All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

Aug. 16, 2018

Fantastic app! The customer service and support is outstanding!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

The app works good and the support we got from Abhijit and Harry at Bold was wonderful!

Store

Btiff

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

Guri at Bold has been, hands down, the best line of support I have ever worked with in the e-commerce world. Very professional and attentive to the problems I was having. This is the best wholesale pricing app out there. So easy to use and so much functionality. We have been using this app for 2 years on 3 different shops and we will continue to do so. Thanks Bold! (And Guri!)

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

awesome support and setup , went above and beyond expectations

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Great app, FANTASTIC customer support. We have a heavily customized theme and it took a lot of work to update it. They worked with us until it was perfect! Thank you so much!!

Using app

About 5 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Really great customer service! We have a unique customization on our product pages and Bold stepped in to help install their app into our customization. Very fast response times and very fast solution. Thank you!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2018

I am new to selling online, Shopify, and the Bold Customer Pricing App. But I run an online metabolism-based nutritional supplement store and use the Customer Pricing App to give my Wholesale-Retail customers who own a brick & mortar store or fitness center to buy my products at wholesale discounts and sell them in their businesses. The Customer Pricing App gives me the "hands-off" automation I need to make 300-400% more revenue. It's a keeper!!!!! Rich Farina, M.S.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2018

Loving this app so far. For anyone offering a discount on subscribe this is definitely one you should consider. I noticed that a lot of subscribers weren't opening the email they were sent containing the discount code. Using this app you can have subscribers instantly see the discounted products on your site, no reliance whatsoever on them finding the email in their inbox. I expect this to make a big difference to conversions. You can then offer discounts codes on top of that. Something surprisingly difficult to achieve with Shopify. My initial installation didn't go so smoothly, there is quite a lot of liquid changes so you need a developer to get this working. However the tech support from Bold was fantastic and they spent considerable time integrating the app directly into my theme. Thank you very much Jade! I think other users are running into trouble with the installation because it seems to be quite unique to the theme. Looking through the code changes that Jade made I can't imagine there is one single to do list for everyone. If you think about it, what this app does is really quite complicated so you need to have patience to get it working. Due to it's unique capability it's potentially a game changer to any store owner so I'd say it's worth the effort.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2018

Fantastic app! The customer service and support is outstanding! Abhijit was very helpful though the pairing of the app. He took the time to answer my questions, troubleshoot the discrepancies I had, which were my fault and not the apps fault, overall very satisfied with this app and Bold! Thanks again Abhijit!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

The app works well, it shows the discounted (wholesale) pricing on the category pages in addition to the product pages. Customer support is very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

Extremely helpful staff that got me through a lot of confusion! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

Very please with the app. Excellent work

Store

Habrok

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2018

Thanks a lot to Joao from the customer support for his help and time!! He gave me the missing information I was looking for. I will continue on this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2018

We have been using Bold Apps Customer Pricing for going on 2 years. We chose Bold Apps because of their expertise, range of diverse market leading apps, time saving features and of course the ability to offer quick and effective customer service. This App in particular has been pivotal in helping to develop and grow our wholesale business. At first like all Apps there is a leaning curve however once you have the basics down, its really quiet a powerful, stable piece of gear and very easy to use. Especially with the recent upgrade, which really helped simply the processes even further and help with the logic. Point being however, Bold do spend time reviewing their products and are always looking out for improvements. This of course helps people like me do my job more effectively and helps to go on and impress our customers as well! A quick note on the customer service which is severely lacking with most business these days - Bold are really on the Ball. A special shout out to Guri and Guru Harry who helped with a particularly puzzling issue that turned out to be a confussed customer logging in and out at different times to circumvent the system. So, well spotted guys. Nailed it. And to Bold, you have a very happy and loyal customer over here in Australia. I will certainly be looking to add more Bold Apps to our systems knowing the level peoffesionalism, skill and quality of your Apps. Keep up what you are doing - dont change a thing : )

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2018

We've been using several Bold products since moving our shop a couple of months ago, and they're great! Had a small hiccup today and Parminder was quick to find the problem and fix it within minutes! The best!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2018

Just started with this App and after a few little misunderstandings on my behalf the support team got me up and going in a flash! Could not have been more helpful and informed. Very happy... and thanks all round.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2018

Wow! that was the best experience I've had so far with any app. Had a really terrible locking app and decided to try this app out to streamline. i contacted support and spoke to guri and literally in a matter of minutes i was contacted by Iurii who let me know he was installing it. in a matter of minutes it was done. i was stunned. and our site is poppin! BOLD i have no idea what changes you've made but your support team is definitely taking it up a notch! thanks guys!!!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2018

App is great, works just as advertised. Back end support is even better, Bold Service Team is quick to respond and fix any issues. Great App!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2018

The support guys rock :) Fixed my issue within 2 days as hoped for.

Using app

3 months

Total reviews

6

Average rating

3.7

5 / 5 Share

May 30, 2018

Awesome app. It does everything we need it to do and they have great support. Abhijit from the Bold Team gave me a call right away and walked me through how to achieve what I needed for my store.

Using app

About 2 years

Total reviews

1

Average rating

5.0