Custom Pricing: Wholesale B2B
Wholesale, Member and Bulk Pricing for Shopify
Rating
4.4
feedback
1,077
chart
#2,735
All reviews
Rating Breakdown
Review RSS Feed
Jan. 9, 2024
the most important feature that the app is supposed to do, which is to apply discount rates according to customer group, does not work on the payment page. if it cannot do this, why am I billed from the day I downloaded it when it was free for 15 days, and why can't someone give me a real answer. customer service is terrible.
Thank you for your feedback. We'd like to apologize for the issue you are facing on your store. Our development team is working hard to get to the bottom of the cause and we hope to get you back on track as quickly as possible! Thank you so much for all your patience while our development team works to resolve this.
Jan. 5, 2024
Great app with a lot of customizations! Great alternative for being able to automatically tag customers based on certain parameters which makes my client's workflows much smoother. Wonderful customer service as well.
Thank you so much for your wonderful review! We are so glad to hear that Custom Pricing is working so well for your needs. We'll be sure to pass along your kind words to our support team too - it'll be sure to make their day!
Dec. 17, 2023
Wholesale prices on showin up at checkout. I brought this to your attention a couple of weeks ago, and I thought it was fixed, but yesterday, a wholesale customer told us she sees regular pricing. I tested it and saw retail prices, not wholesale prices when I checked out.
Thank you so much for writing in to let us know. Our team has reached out to provide some support. We hope to make your experience better and get you back on track as quickly as possible!
Dec. 15, 2023
March 22, 2024
We have the Bold Custom Pricing app for Wholesale installed. Bold arranged and assisted with a quick fine tune and the app was running within hours. Their responsiveness was excellent and we are pleased with the functionality of setting price levels. Thanks Bold team.
Using app
5 months
Total reviews
2
Average rating
5.0
Thank you so much for your positive review! We appreciate your support and look forward to seeing your success! Thanks for choosing Bold!
Nov. 21, 2023
The bold pricing feature is extremely finicking and difficult to use (not self explanatory or a good UI). However, it works after you figure out the intricate details. We've had so many issues with pricing discounts, but now that we finally figured it out after speaking with Chandan, it should be seamless going forward in the future. She was extremely helpful providing screenshots and letting me know how to update the prices so I can be self sufficient in the future.
Thank you for your thoughtful review. Feedback such as this is truly valuable to our team! We are so glad that Chandan was able to help you so thoroughly. We look forward to seeing your success! Cheers!
Nov. 8, 2023
Very handy app and swift follow-up on queries!
Thanks so much for your kind review of Bold Custom Pricing. We are so happy to hear you find it so handy! Thanks for choosing Bold!
Nov. 6, 2023
I wanted to try the basic version but it cost 39 $ instead of the 20$ annonced ? Why that ?
Thanks for writing in! Our app has a few different price plans depending on your needs. The lowest plan is $20 if you wish to offer quantity discounts. Our support team has reached out to provide more clarification. We are always here to help if you have any questions. Thanks for trying out Bold!
Nov. 3, 2023
Excellent from start to finish. Firstly app works really well But above all this the support is incredible. Been dealing with Taylor who has helped massively to get this app integrated onto my website. The best support I’ve had from any app installed. Highly recommended.
Thank you so much for your wonderful words about our support team. They will be thrilled to hear it! We are so glad to hear that you are happy with Custom Pricing. Reviews like yours keep us motivated to do the best we can for you! Thanks for choosing Bold!
Oct. 20, 2023
This app was exactly what we needed to have multiple price lists for three types of customers over 6500 skus. Our site is heavily customized, so I wish there was more access to tying into the code, but it has been manageable. Every time I've reached out to customer service they have been prompt, courteous and helpful.
Thanks for leaving your awesome review and for choosing Bold!
Oct. 11, 2023
Irfan was great. They were patient, helpful, and thorough. I am happy I reached out.
Thanks for the great review and for shouting out Irfan. Your review means a lot to us here at Bold. Thanks for choosing Bold!
Sept. 25, 2023
This app does exactly what our company needed. We sell our products to both retail and wholesale customers and this app allows us to use the same website to handle both customers. The app is easy to use and provides all the features we need. We did have a little issue with another app causing conflicts with the Bold Custom Pricing app but Daniel and Aman in their support group were quick to respond to my support request and they got the problem fixed right away. The bottom line is that the app works great and their support team is excellent.
Using app
11 months
Total reviews
5
Average rating
5.0
Wow, thank you so much for your glowing review! Words like yours truly make our day. We are so happy to hear our team was able to help you out so efficiently and Custom Pricing is working so well for you. Thanks for writing in and thanks for choosing Bold!
Sept. 1, 2023
Bold have been such a helpful company while getting our Wholesale website set up - particularly Aman in customer service who has gone above and beyond to ensure we have a website thats fully functional for our Wholesale customers needs. Really impressed with this company.
We are thrilled to read your review! Thanks so much for taking the time to write in. We are so glad to hear of your wonderful experience with our specialist, Aman. We will be sure to pass along your kind words. Thanks for choosing Bold!
Aug. 28, 2023
The UI is not always the easiest, but it works overall well for what we need it: giving wholesale prices to our partners and it is flexible enough to handle different margins, or even a set price for a special item.
Thank you so much for writing in with your review! It's always helpful to hear feedback on all facets of Custom Pricing. We are so pleased to hear it's working well for your needs overall. Thanks for choosing Bold!
Aug. 25, 2023
Great app, exactly what we needed. We had a small issue at the beginning and it was rectified, customer service responds very fast, thank you.
We are so glad to hear you are enjoying Custom Pricing and find our support helpful and efficient. This truly makes our day! We appreciate you taking the time to write in. Thank you for choosing Bold!
Aug. 24, 2023
Bold has been great for our online business. We have 4 tiers of customer pricing and bold has allowed us to easily and effectively set this up. We have never had any issues and strongly encourage others to using this application.
Thank you so much for your glowing review and recommendation! We are so glad you are with us as well. It's our pleasure to have you as a customer!
Aug. 24, 2023
This app is super easy to use and works perfectly for automatic discounts when buying a certain amount of an item. And when we have price increases and need to update it is just as simple as when you first set it up.
We are just so happy to read how easy you find Custom Pricing to use. We are so glad to be able to provide you with a service you find so useful! Thanks so much for taking the time to write in with your review!
May 1, 2024
I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly. I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer. Recently I had some questions - again I got wonderful support. Chintak responded quickly and helped me achieve my goal. Go for it - you'll be glad you did.
Using app
Almost 4 years
Total reviews
1
Average rating
5.0
It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!
Aug. 17, 2023
app works great... shame its overpriced ( i think its like 20$ a month ) which is the only reason for the 3 star rating
Thanks so much for your feedback. All feedback is important to us and considered with care. Thanks so much for taking the time to write in!