All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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4 / 5 Share

Dec. 11, 2017

I won't give the app 5 stars because that would mean it was perfect from the moment I installed it. Let's face it though - with so many Shopify themes and variables can we expect that of ANY app? I had a few issues with the wholesale prices reverting back to retail during the checkout process - which is very frustrating to my wholesale customers since we had to manually create their orders each time. BUT - it was quickly fixed. Support Team definitely gets 5 Stars! This is the 3rd Bold App I'm using.

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 21, 2017

I am just getting started using this app, but I have been pleased with the product and the support so far. It is the only product I found that let me create specific prices per item for specific pricing tiers. It is not 5 stars due to the installation process, which is error prone. You have to do everything just right, which includes editing code, or you will run into problems. I will say, customer service was excellent. I used the chat app, and they were responsive and very helpful, even offering to add code customization to my site to get the display features I wanted, which were extra, and beyond the scope of the app. I really appreciated this.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 16, 2017

This app works pretty well once you get it up and running which can be a bit of a challenge. I also get paranoid about turning it off and on and get confused about what I can do when it's off and what I have to do with it on or off. Anyway, the support team is really patient and takes time to figure it out with you which is all you can ask - Cam is a gem!

Using app

8 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Sept. 11, 2017

We're not sure about the bold apps, but their customer service is STELLAR, especially Phillip! Our constant speed bumps are met with very helpful hands, and their team is incredible to work with. Thanks guys.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 7, 2017

Great service, and very helpful.recommended.

Using app

About 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 2, 2016

Thumbs up from me! It does what is says well. Thank you guys and the support is great!

Using app

About 4 years

Total reviews

7

Average rating

4.1

4 / 5 Share

Oct. 21, 2016

I tried to install this app-- however, I do not have any liquid knowledge, so requested the developers to install. My install was completed on a SUNDAY!! Wow!! The app works perfectly. I frequently add and adjust inventory and pricing and have had zero difficulties with this app.

Using app

4 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 23, 2016

Still just testing the app. We did the liquid Install ourselves and it messed up the entire store, tone of error messages etc.. Had them to the install and still had error messages. So we did a full app removal and had them do it from the beginning. And now it is up and working without error codes. Definately recomend them doing the install from the beginning.

Using app

25 days

Total reviews

5

Average rating

4.6

4 / 5 Share

June 16, 2017

I developed a new theme for Kickoff Couture & we needed the Bold app re-installed into the new theme. Arcee was 100% the most amazing help, constantly answering all questions because I honestly had no clue about why Bold was doing the things it was doing for us. Arcee single-handedly helped us install and setup the Customer Pricing app. LOVE LOVE ARCEE!!!!!!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 6, 2016

I've been using this app for a while. Great app to support your customer-unique discounts and add a wholesale route to your e-commerce shop!

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 6, 2016

Useful app to create wholesale pricing on your Shopify store

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 19, 2016

This is a great APP. We used to have pricing groups in our old website, this one works even better. We have a few products we can't discount, and with this app we can create discount groups and not include those few products.

Using app

2 months

Total reviews

5

Average rating

4.6

4 / 5 Share

May 9, 2016

Good app, fairly easy to use. Had a bit of trouble installing it, Bold were happy to help, great service from them. Its a little annoying with the time difference as I live in Australia and they are in America.

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 26, 2016

Not a perfect App but the Customer Service and Support are GREAT and make up for the issues we've had! Michael has done a great helping me understand the inner workings and how to use it above and beyond the intro videos. David was awesome in creating a unique fix for our inventory reconciliation issues and getting our shop on the right track. If you have any issues, don't worry... they'll figure it out and educate you as you go.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 8, 2016

I have not officially launched my wholesale side of my website. But, I do wish that you could set minimums per item for wholesale. For example, in order to get wholesale pricing, you must by a case pack of 6 hats. I can foresee some confusion on the future with wholesale orders since I do actually set quantity minimums and a over all minimum ($150.00) in order to purchase at wholesale pricing. These practices seem fairly standard for selling wholesale. If I have missed these features, please let me know. I would be very happy to see these features and use them.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 25, 2016

Really nice app. Makes my wholesale ordering process a whole lot smoother! It would be nice to be able to add a variety of shipping prices based on customer tags as well.

Using app

12 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 23, 2016

Quick turnaround on a support issue.

Using app

About 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

July 14, 2020

The Bold Team is awesome! I've been using Customer Pricing for years. I love it. I ran into an issue and Aryan and his app expert Guri went above and beyond to help me. Love it!

Using app

Over 5 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Jan. 28, 2016

I've been using Customer Pricing since May 2015. Generally I'm pretty happy with the app. It is an easy interface for buyers and easy to work with on my end. I use a three-tiered wholesale pricing system which is fairly complicated and the app handles it beautifully. I don't like that I have to turn the app on and off every time I want to make a product change. It is very slow. And I also don't like that wholesale buyers can purchase something that is out of stock. But other than that it is good. And Bold tells me that they are aware of these two issues and working on them. The support has been amazing. They helped me install it for free. And they have been quick to answer any question.

Store

Alucik

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 18, 2015

The developers were super helpful in helping us fix an issue we had with the app!

Using app

4 months

Total reviews

1

Average rating

4.0