All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

Oct. 20, 2023

This app was exactly what we needed to have multiple price lists for three types of customers over 6500 skus. Our site is heavily customized, so I wish there was more access to tying into the code, but it has been manageable. Every time I've reached out to customer service they have been prompt, courteous and helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving your awesome review and for choosing Bold!

5 / 5 Share

Oct. 11, 2023

Irfan was great. They were patient, helpful, and thorough. I am happy I reached out.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review and for shouting out Irfan. Your review means a lot to us here at Bold. Thanks for choosing Bold!

5 / 5 Share

Sept. 25, 2023

This app does exactly what our company needed. We sell our products to both retail and wholesale customers and this app allows us to use the same website to handle both customers. The app is easy to use and provides all the features we need. We did have a little issue with another app causing conflicts with the Bold Custom Pricing app but Daniel and Aman in their support group were quick to respond to my support request and they got the problem fixed right away. The bottom line is that the app works great and their support team is excellent.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow, thank you so much for your glowing review! Words like yours truly make our day. We are so happy to hear our team was able to help you out so efficiently and Custom Pricing is working so well for you. Thanks for writing in and thanks for choosing Bold!

5 / 5 Share

Sept. 1, 2023

Bold have been such a helpful company while getting our Wholesale website set up - particularly Aman in customer service who has gone above and beyond to ensure we have a website thats fully functional for our Wholesale customers needs. Really impressed with this company.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to read your review! Thanks so much for taking the time to write in. We are so glad to hear of your wonderful experience with our specialist, Aman. We will be sure to pass along your kind words. Thanks for choosing Bold!

5 / 5 Share

Aug. 28, 2023

The UI is not always the easiest, but it works overall well for what we need it: giving wholesale prices to our partners and it is flexible enough to handle different margins, or even a set price for a special item.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing in with your review! It's always helpful to hear feedback on all facets of Custom Pricing. We are so pleased to hear it's working well for your needs overall. Thanks for choosing Bold!

5 / 5 Share

Aug. 25, 2023

Great app, exactly what we needed. We had a small issue at the beginning and it was rectified, customer service responds very fast, thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear you are enjoying Custom Pricing and find our support helpful and efficient. This truly makes our day! We appreciate you taking the time to write in. Thank you for choosing Bold!

5 / 5 Share

Aug. 24, 2023

Bold has been great for our online business. We have 4 tiers of customer pricing and bold has allowed us to easily and effectively set this up. We have never had any issues and strongly encourage others to using this application.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your glowing review and recommendation! We are so glad you are with us as well. It's our pleasure to have you as a customer!

5 / 5 Share

Aug. 24, 2023

This app is super easy to use and works perfectly for automatic discounts when buying a certain amount of an item. And when we have price increases and need to update it is just as simple as when you first set it up.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are just so happy to read how easy you find Custom Pricing to use. We are so glad to be able to provide you with a service you find so useful! Thanks so much for taking the time to write in with your review!

5 / 5 Share

May 1, 2024

I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly. I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer. Recently I had some questions - again I got wonderful support. Chintak responded quickly and helped me achieve my goal. Go for it - you'll be glad you did.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!

5 / 5 Share

Aug. 16, 2023

Greatest app! It does everything it promises. We had great experience with customer service as well, prompt response, quick action. Thanks, Bold Team!

Store

Trufo

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Your review makes our day! We are so glad you are happy with our solution. Our team is always standing by to help with anything you may need. Thanks so much for taking the time to write in, and thanks for choosing Bold!

5 / 5 Share

Aug. 15, 2023

Great app, provided the solution we needed. Saved me from chasing invoices constantly with wholesalers. Also meant we could bring all our sales into one channel and collate data.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to hear that Custom Pricing is working so well for your needs. That is what we strive to provide! We appreciate you taking the time to write in, thanks so much for your kind review!

5 / 5 Share

Aug. 14, 2023

Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.

Using app

About 5 years

Total reviews

6

Average rating

5.0

Developer Reply

We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!

5 / 5 Share

Aug. 9, 2023

Great app and helpful developer team over there. Helped troubleshoot some minor issues with the Detailed Pricing set up and store is working fine now. Thanks.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad to hear the team was able to help get you set up and running smoothly! Thanks so much for your kind review, and thanks for choosing Bold!

5 / 5 Share

Aug. 4, 2023

We manage 2700 customers, many with custom discounts on over 9000 sku’s. We are able to create profiles for 25 price classes, and give specific discounts for each price class. The amount of time it would take without this app is inconceivable. Highly recommended .

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to review Custom Pricing. Your glowing review made our day! We are happy to hear you are saving so much time. Thanks for choosing Bold!

5 / 5 Share

Aug. 4, 2023

Customer Service is superb. The team is very responsive, and they will really help their customers to fix their issues. Shout out to Chintak - you rock! Thanks for your help! Appreciate it.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We will be sure to pass along your message to our specialist, Chintak. We are so glad to hear you are happy with our support! Thanks for choosing Bold!

5 / 5 Share

Aug. 3, 2023

Bold Custom Pricing is an easy-to-use app and vital for a wholesaler like ourselves where we have different prices for different customer types. I faced a couple of difficulties integrating it with my store but our Customer Success rep A.Chahal was able to solve both issues within a couple of hours of getting in touch.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear that Custom Pricing fulfills your needs! That's exactly what we strive do, design apps that are useful for merchants like you. If you need any help, we are always here! Thanks for choosing Bold!

5 / 5 Share

July 28, 2023

Everything works as advertised. When on rare occasions things break, the customer service team is quick and very helpful.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so glad to hear that you are happy with Custom Pricing and our support team. We are always happy to help! Thanks for taking the time to write in with your review!

5 / 5 Share

July 14, 2023

Bold support has been great. They've helped me promptly both with their own product and with other issues outside of their scope both promptly and cordially. Thanks Bold team!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate the positive feedback. Our team works hard to give the best in support, so this just makes our day! Thanks for choosing Bold!

5 / 5 Share

July 14, 2023

Very useful product. Very helpful staff if anything does go wrong - they get back to you in a very prompt manner.

Using app

Over 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Thanks for your wonderful review--it means the world to us to have your support! The team is always happy to help. We wish you every success!

5 / 5 Share

July 11, 2023

I had some issues with this app after switching versions, but Chandan was awesome in helping me resolve them. The Bold support team worked extremely quickly to have the issues looked at and fixed. Overall we are happy with this app, but very happy with the people working behind the app.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Our team is always happy to help, that is what we are here for! We will be sure to pass along your kind words to Chandan and the team. This will surely make their day! Thanks for choosing Bold!