All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

Sept. 1, 2017

we have some questions but every customer support team as Arcee, Michael and Philip... they are all nice, patient and professional support solutions! awesome app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

Great support! Phillip was super helpful finding the problem when we messed up some of the settings on our end.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Customer Service is excellent. I had trouble putting the app into my shop and their customer service did all the hard work for me. Making my life so much easier. Thanks again. Strongly recommend.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2017

So easy to use. Saved the business a bunch of time and saves me from a bunch headaches. Now I can focus more on growing the business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2017

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently. The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team

Using app

Almost 7 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 21, 2017

Cam was really helpful. As soon as we were able to give him access to our site, he fixed our problem and updated the app. Works great.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2017

BOLD = AWESOME! I own an E-Liquid Company, We sell retail and and wholesale from our site. We have a number of product and pricing variants. The Customer Pricing App from Bold has made my life so easy! At first I was overwhelmed with all the scary code. The helpful support team from BOLD made installation a breeze and guided me on the right track to getting it working right! Since then, I have been able to assign customer specific pricing for a number of our tiered accounts! The best part is my customers love how simple it is to order from us, which means they are more likely to order again! I could not of accomplished it without the amazing team from BOLD!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2017

I was getting in touch with Cam and the follow up service and customer support is fantastic. Awesome Man !!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2017

Great app for building relationships with influencers and professionals in your space. Jacks conversion rates when customers can see their specific discount or specialized content.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2017

I've been dealing with Cam and the follow up service and customer support is fantastic. This app has been able to provide exactly what we need. Super easy to use and couldn't be happier :)

Using app

Over 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

I have used this app for years and have never been disappointed. I ran into a small issue over the past couple of days but Rahul was able to fix it right away! Thank you so much!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2017

Cam provided me with great support and quick response to my issues. The client was very happy with the end results. GREAT JOB CAM!

Store

Hansler

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2017

great service from this app. I couldn't have done it without the amazing Cam. He's a real champ and made everything possible. big thumbs up!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2017

Had an issue with another app causing problems with showing all of the customer pricing options we had set up. The team at Bold were awesome at getting on top of it and being able to understand and solve the problem. Thanks Mo for being proactive and showing awesome customer service. You guys are on it!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2017

Great application ! exactly what i want. If question no problem the team help you quickly ! Thanks from France ;)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2017

Great App, works perfectly and the support team is incredible. Cam is a champ!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2017

Great support and great product!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2017

Philip, Mohammad and Mo are extremely responsive and helpful in complete the installation for me in less than 24 hours. $40 that I paid for the BOLD team to install Customer Pricing app for me is definitely worth it. Now the Customer Pricing app is running flawless. I am so happy that I purchase another app (Recurring Membership) from BOLD for my website.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2017

Beautifully easy. Worth paying for the installation. Setting up different product groups and linking them to discounts is a piece of cake. We're using it to allow paying members to access discounts on certain products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2017

Great App so far with great customer service. Mohit rocks!

Using app

About 6 years

Total reviews

1

Average rating

5.0