All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2017

I'm loving the app! We couldn't run our online store without the Product Options app and the Customer Pricing app, and the Bold team has made some excellent products! Their installation instructions were very thorough, and the support team is excellent! I had some questions about the products and wanted someone to review the installation and make sure everything was working properly, so Mohit with the Bold team got on the case and got us fixed up quickly. He also helped me troubleshoot some browser issues I was having on my end making the pricing app act up. Thanks Mohit!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2017

Fantastic app! Bold installed the app in no time and it worked perfectly from the start. It functions exactly how we envisioned it. Definite 5 stars!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2017

AMAZING APP AND CUSTOMER SERVICE!!! This is the only app of its kind that I've found to work properly (I've tried more than a few). I had a small coding issue (my fault) and contacted bold. They fixed the coding issue within 5 minutes and found a few other things that I missed and fixed that as well. I would highly recommend this app, and know that if you have any issues you will be taken care of! -Jacob G

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2017

What is there to say the app does what they said it would do, it works perfectly, I had them install the app also which was painless and fast, really good app.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2017

The customer service, turnaround times was fast. I recommend them to anyone considering wholesale content on their website. Very easy to use.

Store

Seo1437

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2017

Great app with great customer support! Highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2017

I would definitely recommend this app to a friend. Even though installing the app could be a bit of a headache, the customer service rocks! I have limited knowledge on coding and when I got stuck installing the app I started getting kind of skeptical about the app. However, I gave it a shot and contacted customer service by submitting a ticket. It turns out that's the best thing to do. Cam helped me not only installing the app the way I needed, but he also helped me figure out some other questions making adjustments on the what my business needs. I exchanged around 25 emails back and forward with Cam in about 48 hours with questions and clear answers, that gives you an idea how quick they are with customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2017

We use many BOLD Apps, including Loyalty Points, combo Customer Pricing/Quantity Breaks, Upsell, and Discount. Our Shopify store would not be what it is without BOLD. We chose BOLD not only for their array of products and outstanding service, but because we knew if we had all our apps from one reliable source, all the apps would have to work together seemlessly. And they have! We have no issues whatsoever using any of our BOLD apps. Because of BOLD we were able to bring our Wholesale Customers and Private Label Practitioners online to order automatically - this has definitely increased our wholesale sales and has cut down on our staff processing time. Because the apps work perfectly together, order errors are virtually eliminated. We love ALL the BOLD team. Every single one of them have been quick to answer and fix and glitches we might have. The advanced team that did our programming for the combo Customer Pricing and Quantity Breaks combo app - was amazing - super quick to get it in place (was like less than 24 hours!) and it works flawlessly. A few things to teach this non-techy-user and we were off an running. Its nice to be able to offer so many price levels and tagged tiers. Truly an asset to our store and worth the money - just for our wholesale customers if nothing else! Thanks BOLD!!!

Using app

About 7 years

Total reviews

5

Average rating

4.6

5 / 5 Share

May 17, 2017

Great customer service, very prompt replies! Tiff and Arcee have helped me numerous times and have always found a solution to my problems! Highly recommended!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2017

These guys are top-notch! Custom coding, customer service, turnaround times were all fantastic! I highly recommend them to anyone considering wholesale content on their site.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2017

Excellent back-up, thank you for your help in sorting out our problem, Steve

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2017

Amazing support staff that gets the job quickly. The customer pricing app is great for our customers because we have a few different levels of pricing available.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2017

Excellent customer service. These guys have it down to a science.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2017

We love Bold Apps - they just work, and the support is great. The team at echic.com.au

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2017

BOLD apps always deliver what they're promising and the customer support is always very helpful. I would recommend their apps/services to anyone.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2017

No only is the app great but their customer service is spectacular! I would highly recommend their apps to anyone! I loved working with Tiff :D She is the best!

Store

Joycies

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2017

Easy app to setup and use. Their customer service is top-notch. Mohit helped me out with any questions I had and was quick to respond. I would recommend this to anyone!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2017

Love this app for my VIP membership pricing. Simple to use and user-friendly. I don't have much time for the technical things running a business and this app makes it easy for me to manage. Also the customer support is amazing and they have gone above and beyond in helping me out.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2017

I LOVE the live chat! Great support getting started with this app! It is hard to find this level of customer support that is available so quickly! Greatly appreciated! So glad I found BOLD and this app!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2017

This app does everything it's supposed to and more!! We're going to add additional apps from bold and look forward to the same great results!!

Using app

About 1 year

Total reviews

2

Average rating

5.0