All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2023

Shout out to Daniel who has gone above and beyond in helping me set up the app for use on our store. The app is working seamlessly with Shopify.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We are so happy to hear that Daniel was there to help get you set up and that everything is working well for you. We are always happy to help. Thanks for choosing Bold!

5 / 5 Share

May 15, 2023

Easy installation, great features and support large import. Customer support is great, big thanks to Esha for the help! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are so glad to hear you are finding all the features of Custom Pricing valuable! We will be sure to pass along your kind words to Esha! Thanks for choosing Bold!

5 / 5 Share

May 10, 2023

I recently used the Bold Custom Wholesale Pricing app and had a great experience. The customer service was very helpful and I was able to get everything set up quickly. Thanks for the great service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled to hear about your positive experience. That is exactly what we aim to provide! We will be sure to pass along your kind words to our support team. Thanks for taking the time to write in, and thanks for choosing Bold!

5 / 5 Share

April 24, 2023

We have been using Bold for a while and just updated to the newest version - Customer service was Extremely helpful in clarifying some questions I had about changing over. Very responsive- I have yet to fully implement the new app- but looks promising - thanks!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We are look forward to seeing your business grow with us! Just reach out if you need anything, we are always happy to help. Thanks for choosing Bold!

5 / 5 Share

April 13, 2023

This app works wonders for our sales! It saved us so much money, and allows our pricing tiers to be accessed easily. The support is fast! Any issue we have had is resolved very quickly. Highly recommend this app.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We are over the moon to hear your feedback, this is exactly what we develop apps for--to allow you to set up the pricing you need to grow your business! Our team is always here to help. Thanks for choosing Bold!

5 / 5 Share

April 3, 2023

Great App for Shopify Store, adds features that Shopify does not include. Ran into a little trouble installing the App, but their customer service was very responsive and corrected the the issue within a day. very impressed wither customer Service and attention at backing up their products.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate the positive feedback. We are thrilled to hear that our team was able to help you out so efficiently. We look forward to watching your business grow with Bold!

5 / 5 Share

March 27, 2023

This app has been a great solution for us with offering custom employee pricing on our store. Irfan is always willing to help answer any questions and give detailed explanations! Thank you Irfan!

Using app

2 months

Total reviews

5

Average rating

4.6

Developer Reply

Thanks for writing in with your review. We are so glad to hear our app fulfills your needs, and Irfan was was able to provide you the support you needed. That is what we love to hear! Thanks for choosing Bold!

5 / 5 Share

March 17, 2023

Even more than one discount for a product is quite easy possible. The support helps very fast (i.e. for a theme update).

Using app

29 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review. Our team is always happy to help! Thanks for choosing Bold!

5 / 5 Share

Feb. 26, 2023

A prompt response was provided and gave clear instructions to sort the issue. The instructions given were easy to follow.

Using app

Over 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Your feedback is much appreciated! We so glad to hear our support team was quick and helpful. That is what we strive for everyday! Thanks for choosing Bold!

5 / 5 Share

Feb. 17, 2023

Brysen from support was super helpful and very quick to reply. Thanks to him we were able to fix our problems!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review. We are just so happy to hear that Brysen was able to give you such great support. We are always happy to help to make sure you are on the right track! Thanks for choosing Bold!

5 / 5 Share

Feb. 9, 2023

Very satisfied! The support always reacts quickly and so far they were be able to solve all problems directly.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for writing in. Words like yours make our day and keep us on track to fulfill our mission to provide you the best in support! Thanks for choosing Bold!

5 / 5 Share

Feb. 7, 2023

Does what we need it to do, had some issues setting it up but the staff helped resolve those issues. Irfan and Birpal have been a great help!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review. We are so happy to hear that Irfan and Birpal were able to provide the help you needed to get set up. Thanks for choosing Bold!

5 / 5 Share

Jan. 20, 2023

Does what we need. Had some issues getting it installed but the staff is great at helping to ensure it works.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad to hear Custom Pricing fulfills your needs and our support team was able to get you on track. Your success is our mission!

5 / 5 Share

Jan. 13, 2023

I had issues with wholesale pricing using Bold. I used the live chat feature to get help. Luckily I was connected with Daniel P. He has been amazing. The process to fix the issue took days. He's prompt with replies and patient with me. I really appreciate all the hard work he put into fixing our website. Thank you!!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We are very happy to hear that Daniel was able to give you the help you needed. We are always happy to help assist with roadblocks. Our mission is to see you succeed! Thanks for choosing Bold!

5 / 5 Share

Jan. 4, 2023

Easy to set up, not super intuitive to navigate if you don't have instructions, but it works like a charm. And their customer service is unbeatable: reliable, fast and friendly!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We are delighted to hear our support team was able to help you navigate Custom Pricing. We are always here for you. Thanks for choosing Bold!

5 / 5 Share

Dec. 2, 2022

We have used this app for managing discounts for our customers. It works well and is easy enough to use. When there was an issue, the customer support was responsive and helpful. Thank you

Store

CTL

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review. Your feedback is much appreciated! We are always happy to support our merchants to keep them on the road to success. Thank you for choosing Bold!

5 / 5 Share

Nov. 29, 2022

Great customer service. Took the time to respond fully to my concerns and even sent a video demostration! Great app and team

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Reviews like yours make our day! Thank you for taking the time to write in. We are always happy to support you with anything you need. Thank you for choosing Bold!

5 / 5 Share

Nov. 11, 2022

I use Bold Custom Pricing. My site was really lagging and had errors. Irfan was very helpful and responded quickly to all my questions. He figured out the problem and installed an update I was missing. Everything is running smoothly now! Very happy with this app and its support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write in with your review. We are just so glad that Irfan was there for you, and able to help update your files. We are always happy to help our merchants when they are facing problems. Thanks so much for choosing Bold!

5 / 5 Share

Nov. 7, 2022

Our experience with Bold has been really good so far. This app solved a big issue for our site and their customer service has been top notch helping us with some installation and customization issues (shout out to Chandan ).

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Oct. 21, 2022

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!