All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

Feb. 7, 2023

Does what we need it to do, had some issues setting it up but the staff helped resolve those issues. Irfan and Birpal have been a great help!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review. We are so happy to hear that Irfan and Birpal were able to provide the help you needed to get set up. Thanks for choosing Bold!

5 / 5 Share

Jan. 20, 2023

Does what we need. Had some issues getting it installed but the staff is great at helping to ensure it works.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad to hear Custom Pricing fulfills your needs and our support team was able to get you on track. Your success is our mission!

5 / 5 Share

Jan. 13, 2023

I had issues with wholesale pricing using Bold. I used the live chat feature to get help. Luckily I was connected with Daniel P. He has been amazing. The process to fix the issue took days. He's prompt with replies and patient with me. I really appreciate all the hard work he put into fixing our website. Thank you!!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We are very happy to hear that Daniel was able to give you the help you needed. We are always happy to help assist with roadblocks. Our mission is to see you succeed! Thanks for choosing Bold!

5 / 5 Share

Jan. 4, 2023

Easy to set up, not super intuitive to navigate if you don't have instructions, but it works like a charm. And their customer service is unbeatable: reliable, fast and friendly!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We are delighted to hear our support team was able to help you navigate Custom Pricing. We are always here for you. Thanks for choosing Bold!

5 / 5 Share

Dec. 2, 2022

We have used this app for managing discounts for our customers. It works well and is easy enough to use. When there was an issue, the customer support was responsive and helpful. Thank you

Store

CTL

Using app

About 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind review. Your feedback is much appreciated! We are always happy to support our merchants to keep them on the road to success. Thank you for choosing Bold!

5 / 5 Share

Nov. 29, 2022

Great customer service. Took the time to respond fully to my concerns and even sent a video demostration! Great app and team

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Reviews like yours make our day! Thank you for taking the time to write in. We are always happy to support you with anything you need. Thank you for choosing Bold!

5 / 5 Share

Nov. 11, 2022

I use Bold Custom Pricing. My site was really lagging and had errors. Irfan was very helpful and responded quickly to all my questions. He figured out the problem and installed an update I was missing. Everything is running smoothly now! Very happy with this app and its support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write in with your review. We are just so glad that Irfan was there for you, and able to help update your files. We are always happy to help our merchants when they are facing problems. Thanks so much for choosing Bold!

5 / 5 Share

Nov. 7, 2022

Our experience with Bold has been really good so far. This app solved a big issue for our site and their customer service has been top notch helping us with some installation and customization issues (shout out to Chandan ).

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Oct. 27, 2022

Great customer service! Irfan was very patient and helpful. He took a lot of time to walk me through all the steps to help fix our issues. Thanks, Irfan!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the review! We'll be sure to pass along your kind words to Irfan. Thanks for choosing Bold!

5 / 5 Share

Oct. 21, 2022

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!

5 / 5 Share

July 6, 2023

Update: Have been using the app for about a year now and will continue to do so. Works perfectly. Excellent app that does what it says. Some coding was needed to get it right and Aman at Bold did an amazing job in taking care of this.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so happy to hear that Aman was able to give you the support you needed. Thank you for choosing Bold!

5 / 5 Share

July 6, 2022

Excellent customer service. Found an issue and Irfan and the team response straight away to fix it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Custom Pricing, has help us give a better price to our members. Do recommend it, is a great product with an excellent support team

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

We have required a specific solution that Bold Custom Pricing has provided with a very useful app. We found something that wasn't working perfectly in the cart area, but the help team were very quick to respond and fixed the problem as requested (Irfan was very polite and very helpful!!). I would certainly recommend Bold to anyone looking to extend the functionality of their store.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

I was having major problems with the app due to code created by third parties. They have really been very attentive to solve it. They have found the bug and fixed it. Guys, I congratulate you!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2022

Irfan was very quick to find the problem and resolve my issue. He was very polite . Thanks so much..

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Bold's support team is amazing! I had a ton of difficult questions lined up and Chandan was able to take care of all them! There was no wait for help in Live chat and she helped me for almost half an hour. The level of service she provided gave me lots of confidence in Bold's apps as solutions to our team's needs.

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 31, 2022

Bold Custom Pricing support was responsive - thank you Mohammad! I was unsure how to set up discounts for different client groups and they helped me figure it out.

Store

ONKRON

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are go glad to hear that Mohammed was able to help you out. We wish you all the best and are happy to support you in your journey! Thank you for choosing Bold!

5 / 5 Share

March 30, 2022

We purchased the Bold Custom Pricing app to help with a plethora of items in our business workflow. It all started with the install - We followed their instructions and they did a custom install for us! Super Cool! Quick! Next we had a few specialty items and we needed the app to work a specific way for our business model. They were so unbelievably responsive to us! Within just a few days they literally made sure our theme was working perfectly with their app, and with all of our requested changes. We will for sure keeping working with BCP! Thanks so much for helping us out!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write in with your review! Words like yours motivate us to continue doing our best work for you! We wish you every success, thanks for choosing Bold!

5 / 5 Share

March 11, 2022

Excellent customer service! Fast feedback and follow-through. Thank you for your help Birpal!! Apparently I need 100 characters.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We are go glad to hear that Birpal was able to help you so efficiently. Thank you for choosing Bold!