All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2023

Update: Have been using the app for about a year now and will continue to do so. Works perfectly. Excellent app that does what it says. Some coding was needed to get it right and Aman at Bold did an amazing job in taking care of this.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so happy to hear that Aman was able to give you the support you needed. Thank you for choosing Bold!

5 / 5 Share

July 6, 2022

Excellent customer service. Found an issue and Irfan and the team response straight away to fix it.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

We have required a specific solution that Bold Custom Pricing has provided with a very useful app. We found something that wasn't working perfectly in the cart area, but the help team were very quick to respond and fixed the problem as requested (Irfan was very polite and very helpful!!). I would certainly recommend Bold to anyone looking to extend the functionality of their store.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

I was having major problems with the app due to code created by third parties. They have really been very attentive to solve it. They have found the bug and fixed it. Guys, I congratulate you!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2022

Irfan was very quick to find the problem and resolve my issue. He was very polite . Thanks so much..

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Bold's support team is amazing! I had a ton of difficult questions lined up and Chandan was able to take care of all them! There was no wait for help in Live chat and she helped me for almost half an hour. The level of service she provided gave me lots of confidence in Bold's apps as solutions to our team's needs.

Using app

About 4 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

March 31, 2022

Bold Custom Pricing support was responsive - thank you Mohammad! I was unsure how to set up discounts for different client groups and they helped me figure it out.

Store

ONKRON

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are go glad to hear that Mohammed was able to help you out. We wish you all the best and are happy to support you in your journey! Thank you for choosing Bold!

5 / 5 Share

March 30, 2022

We purchased the Bold Custom Pricing app to help with a plethora of items in our business workflow. It all started with the install - We followed their instructions and they did a custom install for us! Super Cool! Quick! Next we had a few specialty items and we needed the app to work a specific way for our business model. They were so unbelievably responsive to us! Within just a few days they literally made sure our theme was working perfectly with their app, and with all of our requested changes. We will for sure keeping working with BCP! Thanks so much for helping us out!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write in with your review! Words like yours motivate us to continue doing our best work for you! We wish you every success, thanks for choosing Bold!

5 / 5 Share

March 11, 2022

Excellent customer service! Fast feedback and follow-through. Thank you for your help Birpal!! Apparently I need 100 characters.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We are go glad to hear that Birpal was able to help you so efficiently. Thank you for choosing Bold!

5 / 5 Share

March 9, 2022

Amazing customer service! Was helped immediately with a follow up. Providing useful and constructive feedback.

Store

Dayes

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We are so glad to hear our support team was able to help you so efficiently. That is what we strive for! Thanks for choosing Bold!

5 / 5 Share

March 7, 2022

The customer service is just incredible! Azm spent an hour with me helping me set this app up and it does exactly what I want it to do! this is my third app I've used in the BOLD family and all our really spot on! Highly suggest and thank you Azm!!!

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!

5 / 5 Share

March 7, 2022

I loved working with Chandan!!! Her ability to access the issue and implement a solution in a timely manner was above and beyond expectations. Definitely a gem!!!

Store

Visto

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We agree, Chandan is a gem! I am so glad she was able to find a solution for you so quickly. Thanks for choosing Bold!

5 / 5 Share

March 2, 2022

This app does exactly what you need it to. It's been such a great addition for our store. I had a support question about tagging and Irfan got back to me right away with incredibly helpful and accurate instructions. Great app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so glad Irfan was there to help when you needed it. We always strive to provide the best in support. Thanks for choosing Bold!

5 / 5 Share

Feb. 9, 2022

I use this app to offer different pricing tiers to customers B2C & B2B I have over 20+ levels. Apps works great for this feature. Support is always able to answer any queries. Highly recommend.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth!

5 / 5 Share

July 5, 2023

This app enables us to offer a 2 tier price structure, one for public and one for trade who log in to see reduced prices and even quantity discounts. We have been using this app for almost 4 years now and on the very odd occasion there is a problem as we evolve and update our website Bold have been quick to help and sort out the issue even if the problem was of our doing.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!

5 / 5 Share

Dec. 8, 2021

La aplicación me ha dado varios problemas de configuración que han solucionado muy bien escribiendo a soporte. Por ahora muy bien.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu amable comentario! ¡Estamos muy contentos de saber que nuestro equipo de soporte pudo ayudar! ¡Que tengan una maravillosa temporada navideña! ¡Gracias por elegir Bold!

5 / 5 Share

July 13, 2023

Awesome app. Detailed pricing was a game changer for us! Hope you can add limit on the checkout!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your review! It is our pleasure to help wherever we can. We have passed along your kind words to the team. Thank you for choosing Bold!

5 / 5 Share

Nov. 27, 2021

Pretty easy set-up. Does what I need it to do. Had some fine tuning to do and Harpreet fixed a global issue in about two minutes. Very happy.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to hear that Harpreet was able to help you in such a timely manner. We are always happy to help! Wishing you a wonderful season ahead!

5 / 5 Share

Nov. 24, 2021

We use a custom theme exported from Webflow, and the Bold team was still able to help us install the Custom Pricing to the custom theme with ease. Thank you so much.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so happy to hear the our team was able to help install our app to your custom theme. Feedback like yours makes our day! We wish you all the best in the upcoming season!

5 / 5 Share

Nov. 18, 2021

Bold Custom Pricing has been fantastic for us! It has allowed us to offer a wholesale website to our customers/accounts without having to build a separate website or have some clunky work around. One of the best apps we have used, hands down. They also offer extremely responsive customer service and we have had nothing but the best experience with each member of their team.

Using app

7 months

Total reviews

5

Average rating

5.0