All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

March 9, 2022

Amazing customer service! Was helped immediately with a follow up. Providing useful and constructive feedback.

Store

Dayes

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We are so glad to hear our support team was able to help you so efficiently. That is what we strive for! Thanks for choosing Bold!

5 / 5 Share

March 7, 2022

The customer service is just incredible! Azm spent an hour with me helping me set this app up and it does exactly what I want it to do! this is my third app I've used in the BOLD family and all our really spot on! Highly suggest and thank you Azm!!!

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!

5 / 5 Share

March 7, 2022

I loved working with Chandan!!! Her ability to access the issue and implement a solution in a timely manner was above and beyond expectations. Definitely a gem!!!

Store

Visto

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We agree, Chandan is a gem! I am so glad she was able to find a solution for you so quickly. Thanks for choosing Bold!

5 / 5 Share

March 2, 2022

This app does exactly what you need it to. It's been such a great addition for our store. I had a support question about tagging and Irfan got back to me right away with incredibly helpful and accurate instructions. Great app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so glad Irfan was there to help when you needed it. We always strive to provide the best in support. Thanks for choosing Bold!

5 / 5 Share

Feb. 9, 2022

I use this app to offer different pricing tiers to customers B2C & B2B I have over 20+ levels. Apps works great for this feature. Support is always able to answer any queries. Highly recommend.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth!

5 / 5 Share

July 5, 2023

This app enables us to offer a 2 tier price structure, one for public and one for trade who log in to see reduced prices and even quantity discounts. We have been using this app for almost 4 years now and on the very odd occasion there is a problem as we evolve and update our website Bold have been quick to help and sort out the issue even if the problem was of our doing.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!

5 / 5 Share

Dec. 8, 2021

La aplicación me ha dado varios problemas de configuración que han solucionado muy bien escribiendo a soporte. Por ahora muy bien.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu amable comentario! ¡Estamos muy contentos de saber que nuestro equipo de soporte pudo ayudar! ¡Que tengan una maravillosa temporada navideña! ¡Gracias por elegir Bold!

5 / 5 Share

July 13, 2023

Awesome app. Detailed pricing was a game changer for us! Hope you can add limit on the checkout!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your review! It is our pleasure to help wherever we can. We have passed along your kind words to the team. Thank you for choosing Bold!

5 / 5 Share

Nov. 27, 2021

Pretty easy set-up. Does what I need it to do. Had some fine tuning to do and Harpreet fixed a global issue in about two minutes. Very happy.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to hear that Harpreet was able to help you in such a timely manner. We are always happy to help! Wishing you a wonderful season ahead!

5 / 5 Share

Nov. 26, 2021

The app is good and responds to my need. + I had the occasion to discuss with the support which has been amazing ! Thank you Chandan for your help and thank you to the tech support team for bug resolution within the day !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind review! We are so glad that Chandan was able to help you so quickly. We agree she is amazing as well! Have a wonderful season ahead and thank you for choosing Bold!

5 / 5 Share

Nov. 24, 2021

We use a custom theme exported from Webflow, and the Bold team was still able to help us install the Custom Pricing to the custom theme with ease. Thank you so much.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so happy to hear the our team was able to help install our app to your custom theme. Feedback like yours makes our day! We wish you all the best in the upcoming season!

5 / 5 Share

Nov. 18, 2021

Bold Custom Pricing has been fantastic for us! It has allowed us to offer a wholesale website to our customers/accounts without having to build a separate website or have some clunky work around. One of the best apps we have used, hands down. They also offer extremely responsive customer service and we have had nothing but the best experience with each member of their team.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

the support team have been great in helping me configure this app and some problems that I am seeing when creating discounts. Chandan has been awesome, very quick to respond with very clear explanations and instructions.

Store

Pearler

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I had some questions about the app and Guri from support worked me through to resolve it. He was very helpful!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Kudos have been passed along to Guri. Thanks for choosing Bold.

5 / 5 Share

July 9, 2021

Naman was very helpful in my first setups- when I was under time pressure and not sure about how to do it!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review, we appreciate the review! We're so happy that Naman was there to help you with set-up and have you up and running!

5 / 5 Share

July 9, 2021

I really appreciate the live chat support provided by Naman, who managed to solve my problem promptly!

Store

ANS.EIN

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the review. We are so happy that Naman was able to help you solve your problem! It's our pleasure to help!

5 / 5 Share

July 7, 2021

I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.

5 / 5 Share

June 15, 2021

I used the quantity breaks app on a previous store which was very useful for me. When downloading this app since it had been updated and combined I found things were a little more difficult to set up. I reached out via chat to the support team and they helped set me up for success. Rushi was great and updated everything I needed in a timely matter. If i have any constructive criticism it would be to have the pricing grids set to automatically pull right under the original price of the item rather than under the description.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind words. Kudos will be passed along to Rushit. Thanks for choosing Bold.

5 / 5 Share

June 11, 2021

This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.

5 / 5 Share

June 7, 2021

Highly recommended app! In very few steps you have a B2B that works perfectly. You can create diversified price lists based on tags to assign to customers, products, collections, etc.. In addition, you can group discounts by vendor and category or assign dedicated prices to each product. Customer support is also highly praised: Challi followed me in all my requests in a way that was always timely and kind. I am very happy with this app and would recommend it!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Really happy to hear that our app worked as a solution for you. Thanks for choosing Bold.