All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2021

the support team have been great in helping me configure this app and some problems that I am seeing when creating discounts. Chandan has been awesome, very quick to respond with very clear explanations and instructions.

Store

Pearler

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I had some questions about the app and Guri from support worked me through to resolve it. He was very helpful!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Kudos have been passed along to Guri. Thanks for choosing Bold.

5 / 5 Share

July 9, 2021

Naman was very helpful in my first setups- when I was under time pressure and not sure about how to do it!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review, we appreciate the review! We're so happy that Naman was there to help you with set-up and have you up and running!

5 / 5 Share

July 9, 2021

I really appreciate the live chat support provided by Naman, who managed to solve my problem promptly!

Store

ANS.EIN

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the review. We are so happy that Naman was able to help you solve your problem! It's our pleasure to help!

5 / 5 Share

July 7, 2021

I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.

5 / 5 Share

June 11, 2021

This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.

5 / 5 Share

April 12, 2021

I've received help from Challi and Mayank and I have to say, they were amazing. They helped me through my problems and stayed in chat until the problem was solved. And these were not common problems. Some required custom development just for me! I am so happy with their support. Thank you Challi and Mayank!!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled that Challi and Mayank were there to solve the issues you were experiencing. Thank you for the review ! We are always happy to help.

5 / 5 Share

Jan. 7, 2021

We have a unique tiered customer framework with discounts on 3 groups of selected products; this app helped us make it a simple task. Shout out to Azm who was tireless and patient in helping me get started!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Such an amazing app to help incentivize customers in so many ways. Our store would not have grown without the features this app offers, and the fact it's so easy to use makes it that much better. I've enjoyed this app so much that I installed it onto our new store. When I ran into a coding issue on my end, Stephanie from customer support helped me work out the issue. That's actually another point I'd like to make. Bold Apps customer service is the best. Seriously hands down the best. Thank you Bold Apps and if you've read this, just download the app... you won't regret it.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

awesome app and Azm is a great support, its really solve my problem and also outstanding experience with the bold support.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! We are so pleased that we were able to resolve the issues you had. Thank you so much for using the app!

5 / 5 Share

Nov. 3, 2020

Mayank was great and was so helpful when I needed a custom code, thanks! Perfect app to assign products with a specific discount based on quantity

Using app

27 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review. We are truly ecstatic that you are enjoying the app and that Mayank could provide you with the the support you needed! We will always be there to help!

5 / 5 Share

Oct. 28, 2020

Massive thank you to Mayank who helped this noob figure out why the pricing wasn't coming up correctly as I panicked then laughed at myself for my utter noobness. They are extremely helpful and highly recommend this app and the support team to anyone trying to impement crazy discount set up for their multitude of customers :)

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! No worries about having a bit of a noob moment! It happens to us all. Mayank and the rest of the Bold team are so happy to help whether you're brand new to ecommerce to seasoned pro. So happy to hear that the app was able to offer you the flexible discounts you were looking for!

5 / 5 Share

Oct. 7, 2020

Pretty handy app to create different pricing structures and then easily assign to different customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that you are finding the app easy to use and providing the functionality you are looking for.

5 / 5 Share

Sept. 18, 2020

We have used the Bold app (for tiered pricing) for quite some time now. We recently had a problem due to changes and they helped us get this resolved. We heavily rely on the tiered pricing so we are very happy with this app.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Thanks gury , Mayankkumar Patel and melody for helping me out to solve all my pricing issues of my website

Store

GoodZay

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Abhishek helped me out to fix some updating issues I didn't understand, he was very patient with me, explaining all the details and did some trouble shooting until all the issues were resolved. Definitely took a load of my worries for the day. I love this app, it works well for customers buying bulk.

Store

HERITAJ

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

I was having issues with the setup but Guri on the chat was so eager to help me, it only took a few minutes. It's good to have great customer service like this, priceless!!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2020

I'm very satisfied, Rahul is helping every time! Great app, great company, great supportteam. Live chat is very fast

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

Aryan Sharma was the best customer service I have ever gotten. Patient and understanding! Thank you!

Store

Homacer

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

App does just what it needs to. Even when I had a minor hiccup, Rahul was able to get it straightened out quickly.

Using app

About 3 years

Total reviews

2

Average rating

5.0