All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2021

I've received help from Challi and Mayank and I have to say, they were amazing. They helped me through my problems and stayed in chat until the problem was solved. And these were not common problems. Some required custom development just for me! I am so happy with their support. Thank you Challi and Mayank!!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled that Challi and Mayank were there to solve the issues you were experiencing. Thank you for the review ! We are always happy to help.

5 / 5 Share

April 10, 2021

Honestly customer service is great. initially Having some issues with app, but customer service try to resolve the issue as they can. So far they have been able to resolve the issues. Especially bhumi, she is the best assist i ever have. Thank you bold app

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So happy that Bhumi provided great support! Thank you for the kind review and thank you for choosing Bold. Anytime you ever need us we will be there to help!

5 / 5 Share

Feb. 23, 2021

Having some issues with app at times.. customer service seems to try to resolve the issue. So far they have been able to resolve the issues I have.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are happy to hear our support team has been able to assist any issues you have been having. Please don't hesitate to check out our Help Center or reach out to Live Chat should any questions arise.

5 / 5 Share

Feb. 2, 2021

The support team and custom-installation teams were very persistent in fixing some issues present after a personal custom installation attempt: all issues, even those subtle and difficult to fix, ended up being resolved. Particular shout out to Azm', who stuck through with fixing the various issues. The app also works smoothly and as advertised once installed correctly. There might be a couple of issues present after installation (dependent on the theme), but this is not due to the app itself but rather to the complex nature of providing a generic installation procedure to all themes, which in some cases require bespoke support/installations. With an app of this category, I'm sure it is the case for other apps', too. Support should be happy to help with this if any issues do arise, in any case ! Thanks again

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for the helpful review! Really appreciate the feed back, and are happy to hear that our team was able to get the pricing up and running on your theme.

5 / 5 Share

Jan. 7, 2021

We have a unique tiered customer framework with discounts on 3 groups of selected products; this app helped us make it a simple task. Shout out to Azm who was tireless and patient in helping me get started!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

The app work very well. The best advantage of this app is the services and the team who always answear quickly if you have any problem. They always find solution. i recommand this app without any doubt.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Such an amazing app to help incentivize customers in so many ways. Our store would not have grown without the features this app offers, and the fact it's so easy to use makes it that much better. I've enjoyed this app so much that I installed it onto our new store. When I ran into a coding issue on my end, Stephanie from customer support helped me work out the issue. That's actually another point I'd like to make. Bold Apps customer service is the best. Seriously hands down the best. Thank you Bold Apps and if you've read this, just download the app... you won't regret it.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

awesome app and Azm is a great support, its really solve my problem and also outstanding experience with the bold support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! We are so pleased that we were able to resolve the issues you had. Thank you so much for using the app!

5 / 5 Share

Nov. 3, 2020

Mayank was great and was so helpful when I needed a custom code, thanks! Perfect app to assign products with a specific discount based on quantity

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review. We are truly ecstatic that you are enjoying the app and that Mayank could provide you with the the support you needed! We will always be there to help!

5 / 5 Share

Oct. 28, 2020

Massive thank you to Mayank who helped this noob figure out why the pricing wasn't coming up correctly as I panicked then laughed at myself for my utter noobness. They are extremely helpful and highly recommend this app and the support team to anyone trying to impement crazy discount set up for their multitude of customers :)

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! No worries about having a bit of a noob moment! It happens to us all. Mayank and the rest of the Bold team are so happy to help whether you're brand new to ecommerce to seasoned pro. So happy to hear that the app was able to offer you the flexible discounts you were looking for!

5 / 5 Share

Oct. 7, 2020

Pretty handy app to create different pricing structures and then easily assign to different customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that you are finding the app easy to use and providing the functionality you are looking for.

5 / 5 Share

Sept. 18, 2020

We have used the Bold app (for tiered pricing) for quite some time now. We recently had a problem due to changes and they helped us get this resolved. We heavily rely on the tiered pricing so we are very happy with this app.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

I used this app to give my insider members an automatic special discount. It was seamless and easy to set up (once I figured out how case sensitive it is). Thanks so much for this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Thanks gury , Mayankkumar Patel and melody for helping me out to solve all my pricing issues of my website

Store

GoodZay

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

A must have app to increase AOV. Charles has been so helpful and took the entire day to work on some problems I was having. I've never left a review for any app period but wanted to, just to shoutout Charles.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

We use this app all the time- huge help to update pricing. Installation was done by bold- took a few days- but works perfectly. They checked up personally to confirm that I was happy and the app was working properly Highly recommend the whole suite of Bold Products - we use quite a few on our site. Thank you Taylor for the hard work in getting the app to work with our site. He worked some amazing code magic- great job

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

I worked with Mayank and he was amazing! He helped me with some coding on the back end that I didn't understand. They respond very fast and do everything they can to help you out. I liked how it integrates with other BOLD apps as well.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

I just started using the app and it seems to work great. Charles was very helpful with helping me set it up when I had questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Abhishek helped me out to fix some updating issues I didn't understand, he was very patient with me, explaining all the details and did some trouble shooting until all the issues were resolved. Definitely took a load of my worries for the day. I love this app, it works well for customers buying bulk.

Store

HERITAJ

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

I was having issues with the setup but Guri on the chat was so eager to help me, it only took a few minutes. It's good to have great customer service like this, priceless!!!

Using app

10 months

Total reviews

1

Average rating

5.0