All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

July 28, 2020

I'm very satisfied, Rahul is helping every time! Great app, great company, great supportteam. Live chat is very fast

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

Thanks Rahul for your help. Professionnal support, and a very good app. I definitely recommand. I'd suggest adding packs (buttons to add 2 or 3 or more items and apply reduction)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

We use BOLD Custom Pricing app for our wholesale customers for more than a year without any obstructions. Always satisfied with support (I recommand the Live chat). For example Aryan Sharma did a great work for us!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

Aryan Sharma was the best customer service I have ever gotten. Patient and understanding! Thank you!

Store

Homacer

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

Really great app for adding that extra discount flexibility that core Shopify is missing. Customer service was excellent and Aryan (one of their reps) has helped me out quite a bit.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

App does just what it needs to. Even when I had a minor hiccup, Rahul was able to get it straightened out quickly.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

Overall, this app has been great to use and the customer service has been outstanding. Aryan was very helpful recently on guiding us through bulk pricing and need some custom code installed. If you need tiered pricing, this is probably one of the best options out there on the Shopify store.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

An app with amazing features! Just be advised that it is an advanced and complicated app so somehow takes time before setting it right. I was disappointed and gave a 1 star rating but support team helped me by installation. Now I am just another happy user. Thanks to the Bold team. :)

Store

YOKYOOK

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

This app solves SO many problems for us -- from how to add wholesale in a cost-effective way, to how to encourage bulk purchases with quantity discounts without creating the inventory headaches of "case packs" . PLUS Bold has wicked fast and efficient customer service -- Rajni and Harpreet were so helpful! Highly recommend!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2020

I did have some technical issues because I had too many different apps previously. This caused conflict with BOLD custom pricing, which was very annoying. I contacted the support team many many many times and talked with Aryan, Kirtana, and Naman through live chat. Live chat was a very supportive tool to communicate with the team. They were always trying to solve the problems and make me comfortable. It took a little while to solve the problem due to heavy queue. Overall, I am happy with the result and the hardworking support team! Thanks, team! especially Aryan - I've been looking for you many times.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

Great app, helped me get the discounted volumes that I wanted. In addition I have received an exquisite personal treatment by programmers Gursharandeep and Brenda who manually installed the app in my complex theme!

Store

Lasepot

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2020

If you're looking for a discount app that can work across a full collection, this is the app for you. I had some problems getting started but Naman and their colleague's Mayank and Kelsey were there instantly and didn't stop until my needs were met. There are a lot of crummy apps out there, this is not one of them.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

Naman strikes again! Great support, guys. The app is amazing. BUT the support (Thanks Naman!) is incredible. I will keep using all your apps, Custom Product will be the next one! Thanks, Naman! And all you from BOLD.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Thank you Kirtana for the fast administration and install, i think you are the best! :) The app is now working super well!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2020

Its my first time i use this app, had some difficulties in installing the app to my website, but thank god for the live support they have, i was talking to Priyanka in the live chat, she help me to do everything very quickly and gave me some advices how to control the app. Its a great support definitely gonna purchase the app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2020

I use this app for both of my websites and I really like it. Very easy to use and the customer service is great! Thanks Jade!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Thanks Vighnesh! Helped me solve my issue within a few minutes. Bold has really helped when it comes to my separate site for wholesale/ distributors.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Guri, Harry and Zach are very professional and helped my team throughout the entire set-up & customisation process. They're able to meet my team's requests well & fast. They've been an invaluable asset to my team. Much thanks again.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

They've made improvements over time that make this the best pricing tool on Shopify. So easy to use. Gets the job done. And extremely responsive support. I recommend you give them a try.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 10, 2020

Mayank was awesome, and very patient with me. Bold support is excellent every time, even if it takes multiple calls to get us to understand how things work with other apps. Love these guys.

Using app

Over 1 year

Total reviews

2

Average rating

5.0