All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2019

Love this app! It works great & Kelsey was extremely helpful at getting everything loaded & all of the questions we had.

Using app

Almost 3 years

Total reviews

8

Average rating

4.8

Developer Reply

Hi there! Thank you so much for the review; we're so glad to hear you're loving our app, and that Kelsey was able to help you by answering any questions you had. Please don't hesitate to reach out if you need anything else.

5 / 5 Share

Dec. 30, 2019

Priyanka was super helpful in helping me turn off my subscription when I was having issues. Will definitely give it a try again once they have fixes to the issues I was having with the app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there; we're really glad to hear that Priyanka was able to help you out in getting the subscriptions turned off that you needed to. We're so sorry to hear that you ran into some issues with the app; we certainly hope we can get that resolved for you very soon. Please don't hesitate to reach out if we can help with anything else in the meantime.

5 / 5 Share

Dec. 27, 2019

I love how Kelsey work with Customer. Super kind, patient and helpful!! and also love this app managing complex pricing structure in a very simple and easy way

Using app

19 days

Total reviews

14

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that you were able to work with Kelsey to get everything sorted when you reached out to us. We're also happy to hear that you're loving our Custom Pricing app to manage your pricing structures! Please let us know if we can help with anything else.

5 / 5 Share

Dec. 18, 2019

Great App just make sure you know it does not work well with Bold subscriptions and product options.

Using app

18 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi there. So sorry you ran into some issues with using Custom Pricing with Subscriptions. As mentioned, we'll be sure to give you an update once we have released new features that allow for an easier integration between these two apps.

5 / 5 Share

Dec. 12, 2019

Installed Bold Quantity Breaks on our site csb-battery.ca Brenda returned my call promptly and new exactly what need to be done to get our site up and running with the app. The Bold Team did the install and it was done in less than two hours. So far it works great. Michael csb-battery.ca

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michael, Thanks so much for taking the time to leave us a review, and for providing your website so others can see it in action! Brenda is a hard worker and such a kind person; we're glad she was able to speak with you over the phone and work with you to get Quantity Breaks appearing on your site just how you wanted. Please let us know if we can assist with anything else!

5 / 5 Share

Dec. 11, 2019

The app does what it promises, yet I'm more impressed by their customer service. They helped me out with EVERYTHING and at a very rapid speed as well. Big shoutout to ma boy Eric, he solved all of my problems!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the review; we're really glad to hear that you're enjoying the app, and our awesome customer service team! We strive to offer top-notch support, and we're glad that's what you received. :-) Eric is an absolute gem, and is amazing at what he does. We're glad you had the pleasure of working with him! Please let us know if we can help you with anything else going forward!

5 / 5 Share

Dec. 3, 2019

Customer service provided by the bold team is very impressive. Super responsive, super helpful - very happy with this application. Shoutouts to Guri, Michael, Tim and Nick !

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thanks so much for the kind words; we're really glad to hear that the team was able to work with you and get everything working as it should. We're happy to help again if you need anything else! Please don't hesitate to reach out again if you need anything. :-)

5 / 5 Share

Nov. 27, 2019

Chintan did a great job helping up work through some of our configuration problems. The bold team has always been available when we need them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there; we're glad to hear that Chintan was able to help you out with the configuration! Sorry you had those problems to begin with, but we're happy to hear that you've been able to rely on us consistently when you need help. Please let us know if we can help with anything else. :-)

5 / 5 Share

Nov. 7, 2019

Brilliant app for applying quantity prices breaks. Nirav at Bold did a superb job in helping us integrate the app with the Product Options app to give us a really flexible and user friendly interface. Well done Nirav! Top class!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi again! So glad that you've been enjoying our Quantity Breaks addition with Custom Pricing as well. :-) Nirav is a rockstar - glad he was able to assist you with integrating the two apps!

5 / 5 Share

Oct. 2, 2019

The app is really easy to use and helped us to allow wholesale customers to see the same customized front end. Online chat is super quick and useful in getting our questions answered. Thank you Chintan for your help!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for taking the time to leave us a review! We're glad to hear that you're enjoying our app, and you were able to take advantage of our live chat feature to get your questions answered! Love your wide array of products, especially the digital accessories!

5 / 5 Share

Sept. 27, 2019

Really great app! Very easy to set up tiered pricing at a percentage off or a fixed price (which is what we use). The Bold team had to manually install the liquid code for us because our theme is more complex but they work tirelessly to get it functioning for us and we're happy with the outcome! Especially want to thank Rajni for her excellent customer service with helping us get this app installed and working properly for us! I definitely recommend the app if you'd like to offer a tier discount to different wholesale levels.

Using app

2 months

Total reviews

12

Average rating

3.9

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you're finding it easy to use the functions of Custom Pricing in order to set up your tiered pricing discounts. We're sorry if you had some trouble with the installation to begin with! Unfortunately, with so many themes it can be difficult to get the code right with our automatic installer on the first try, which is why we have a team of installers who are always ready to get things working properly on your store. :-) Thanks so much for the recommendation! Please don't hesitate to reach out again if you need any other assistance

5 / 5 Share

Sept. 25, 2019

Rajni via live chat helped us out tremendously! I would highly recommend this app if you need custom pricing for wholesale customer accounts.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you for leaving us a review! We're so glad to hear that Rajni was able to assist you over live chat; it's great to hear that you're enjoying the app! Thank you for the recommendation. :-)

5 / 5 Share

Sept. 25, 2019

The app seemed pretty straightforward and it worked as expected, but I probably messed up at the initial setup process because some errors just had to pop up along the way. Fortunately, I came across Jennifer from the support team and she was SPLENDID! Just can't say enough great things about her. She escalated my concerns speedily which eventually led to a quick resolution. But aside from that, her interpersonal skills were impeccable. The customer service experience was a rarity in the best of ways. If it was possible to choose a chat personnel, I'd definitely default to Jennifer. lol But if everyone from Bold Apps were as marvelous as her, then that means all the best for people who support their apps. :)

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words and the great review! Jennifer was so happy to read it; I'm so glad to hear that she was able to make your experience such a great one, and show you our world-class customer service. :) Sorry to hear that you had some errors when first starting to use the app! It can definitely be difficult to get set up with a new app, but I'm glad that everything was sorted and is now working how you want it to! Great use of your blog, by the way, and very cool survival kits. I'll definitely need to get one; it's not something I've thought about enough!

5 / 5 Share

Sept. 19, 2019

We use Bold Custom pricing to make different prices for products on our page and it works great! Rahul helped make it all possible and the whole Bold team is very knowledgable and excellent to work with! You should use Bold if you need to come up with different pricing tiers.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi there. Thanks so much for the review - we're really happy to hear that you're loving our Custom Pricing app to make different-tired pricing for each of your products! Thanks again for the recommendation. By the way, your pedals look really cool!

5 / 5 Share

Sept. 17, 2019

The Bold Custom Pricing app makes pricing our wholesale products simple. Would recommend this app for anyone looking to create "tiered" pricing models using customer tags. Also, their customer service is excellent and is super responsive.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you so much for the recommendation of Bold Custom Pricing! We're glad to hear you had a great experience with our customer service team - that's what we strive for. Your products sound amazing with such a unique infusion!

5 / 5 Share

March 30, 2020

This apps allows us to offer discounted prices for different users groups and wholesale. Flexible yet still easy to use and great support - Simran solved my problem within minutes! Great app and service overall Update: Rajni was outstanding in solving a problem that just came up. THANK YOU

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello, thank you for your review! We're glad to hear that you find the app to be easy to use, and like all of the features it offers. Our customer service team is great at what they do, so it's awesome to hear that they were able to help you so quickly! Please let us know if you need anything else; we'd be happy to help again!

5 / 5 Share

Sept. 4, 2019

I'm still figuring this app out, but with the help of the team, especially Parminder I was provided a step-by-step explanation with quick responses. I trust that we are being taken care of.

Using app

14 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! We're really glad that Parminder was able to give you some step-by-step instructions and explanations of the app - it can certainly be difficult to understand, so please don't hesitate to reach out if you have any other questions about its functionality. We want merchants to succeed whether they're using our apps or not, so we absolutely will do anything we can to help you out when you need it. Thanks so much for trusting us, and for the review.

5 / 5 Share

Aug. 29, 2019

We are just starting our install and your team is great! Parminder has been super helpful and polite, Taylor as well! We can't wait to see the streamlining this product allows in action! Thanks so much for all your help!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad we were able to leave a great impression on you from the moment you began your install. :) We look forward to seeing your continued success, and hope we can continue being of utmost help in the future; please don't hesitate to reach out if you need anything else! Thank you for taking the time to leave us this review. I love that you've got not only products, but tutorials to help your customers when they receive their product. Gorgeous wreath, by the way!

5 / 5 Share

Aug. 29, 2019

Thank you for the quick response and the help on the adjustment of the fonts and color in the Quantity Breaks app.

Using app

1 day

Total reviews

15

Average rating

4.7

Developer Reply

We're so glad we could be of help to adjust your Quantity Breaks grid; it looks great on your site! Thank you for taking the time to leave us a review; please let us know if we can help with anything else! Your leather products are beautiful, by the way.

5 / 5 Share

Aug. 5, 2020

The app is very easy to use and set up. The customer service is extraordinary. Mayank helped me solve our issue with incompatibility with another app in minutes. He exactly pinpointed what the issue was and we were able to fix the issue immediately. great work and keep it up, bold team!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, thank you very much for the review; we'll be sure to share the kind words with Parminder! We're glad that you found the app easy to set up; we strive to make our apps easy to use for anybody, so there's one less thing you need to worry about with your business. Please let us know if we can be of any further assistance!