Richpanel: AI Customer Support for Shopify

Richpanel: AI Customer Support

AI agents that resolve tickets end to end, with an...
Rating
4.7
Feedback
122
Reviews
Chart
#1,095
Shopify

All reviews

5 / 5 Share
March 31, 2025

Store Using app Total reviews Average rating
Petworld Over 1 year 11 4.8
5 / 5 Share
March 25, 2025

Super responsive and helpful! Walks us through process and makes sure we understand. Harsh is the best!

Store Using app Total reviews Average rating
Oh Clementine 3 months 3 5.0
5 / 5 Share
Feb. 26, 2025

Stellar software for the price, does nearly everything that something like Gorgias does, at literally 25% the cost, crazy. Great Job team. Moved our entire CX stack to Richpanel + Aircall, working great for unified sales/service analytics.

Store Using app Total reviews Average rating
Shock Surplus 6 months 8 5.0
5 / 5 Share
Feb. 12, 2025

Always helpful. The social media moderator (AI) is dope. It gets the job done very well as long as you use the correct prompts. Richpanel is the way to go!

Store Using app Total reviews Average rating
TheraPetMD About 1 year 3 5.0
5 / 5 Share
Feb. 12, 2025

Great app. Their Manoj, their support agent even take time to have a call with me to explain to me the automation. Thanks a lot.

Store Using app Total reviews Average rating
Mother's Earth NL 5 months 3 5.0
5 / 5 Share
Dec. 3, 2024

Great support!

Store Using app Total reviews Average rating
NZ Offroader 12 months 4 5.0
5 / 5 Share
Nov. 25, 2024

We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers. If we have a question, the team at RP is there quickly with help and an answer :-)

Store Using app Total reviews Average rating
Oskar's Wooden Ark 6 months 13 5.0
5 / 5 Share
Nov. 4, 2024

Store Using app Total reviews Average rating
Woodson & Bros. 6 months 1 5.0
5 / 5 Share
Oct. 31, 2024

My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!

Store Using app Total reviews Average rating
Pillow Slides About 2 years 8 5.0
5 / 5 Share
Oct. 21, 2024

very helpful and quick

Store Using app Total reviews Average rating
STRANDS OF FAITH Almost 4 years 3 5.0
5 / 5 Share
Oct. 22, 2024

Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team! We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!

Store Using app Total reviews Average rating
My Mind's Eye Paper Goods 5 months 9 4.2
5 / 5 Share
Oct. 10, 2024

This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!

Store Using app Total reviews Average rating
Pedal Commander 6 months 8 2.9
5 / 5 Share
Sept. 30, 2024

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 27, 2024

Store Using app Total reviews Average rating
ORTTU 4 months 14 5.0
5 / 5 Share
Aug. 8, 2024

Very nice and full featured with a modern interface. Great service too.

Store Using app Total reviews Average rating
MotoTote 16 days 12 5.0
5 / 5 Share
July 31, 2024

Store Using app Total reviews Average rating
NAKEDMD Medspa 6 months 2 5.0
5 / 5 Share
June 26, 2024

Store Using app Total reviews Average rating
Kuba Audio 9 months 6 5.0
5 / 5 Share
May 22, 2024

Store Using app Total reviews Average rating
Centrale Fillers About 1 year 3 5.0
5 / 5 Share
May 8, 2024

We've only been using Richpanel for a few weeks, but I can already say it was worth migrating. Our team loves the AI features and it saves us a lot of time! Promps to Deepan who helped us set it up!

Store Using app Total reviews Average rating
AlphaTouch 15 days 7 5.0
5 / 5 Share
April 22, 2024

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

Store Using app Total reviews Average rating
NUTSÓLA 14 days 6 5.0
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