All reviews

Rating Breakdown

  • 5
    91% (113 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 90% (110)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Store

ORTTU

Using app

4 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Very nice and full featured with a modern interface. Great service too.

Using app

16 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 31, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2024

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2024

Amazing team and amazing support. Easy to set up but had an issue with getting my emails to show. The team stayed with me and had a call to sort the issue. Above and beyond a a great platform to deal with ALL you communication channels in one place.

Using app

7 days

Total reviews

34

Average rating

4.4

5 / 5 Share

May 8, 2024

We've only been using Richpanel for a few weeks, but I can already say it was worth migrating. Our team loves the AI features and it saves us a lot of time! Promps to Deepan who helped us set it up!

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 22, 2024

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2024

RichPanel is the most cost effective and reliable option for cs.

Store

Luxium

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2024

Richpanel has been fantastic to work with! They are quite responsive, and I really admire their drive to make this program all it can be. It is significantly better than the alternative we were using.

Using app

2 months

Total reviews

8

Average rating

3.8

5 / 5 Share

April 3, 2024

Good App

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2024

Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!

Using app

About 1 month

Total reviews

32

Average rating

4.3

Developer Reply

We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you! I appreciate you and we are grateful to you for spreading the word - Thank you! - Amit RG, CEO of Richpanel

5 / 5 Share

March 15, 2024

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app! Thank you all!

Store

KQ Shop

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

I had an incredible experience working with their team! They were exceptionally supportive and truly amazing to collaborate with. Their dedication and professionalism exceeded my expectations at every turn. I highly recommend their services to anyone looking for a reliable and highly competent team. Their ability to provide support and deliver on their promises is unmatched. Definitely looking forward to our next project together

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 31, 2024

I would simply say one of the best partners we have. amazing experience with Richpanel and their team. special thanks to Yuvraj, Amir and Sandeep

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

The app is great overall and support has been incredibly helpful. The dashboard is pretty stuffed, and it can take a bit of time to get used to it. We have only tried the LiveChat and Support, not the add-on yet, but the features of the helpdesk are amazing and in the future we will definitely take advantage of that to reduce the customer contact impact. We also tried Crisp and Gorgias already, they were both not good for us. But this we recommend 10/10 :)

Store

bamtoo

Using app

3 days

Total reviews

10

Average rating

3.8