C:Hub Customer Accounts
All reviews
Very helpful and took the time to sort out layout issues on our theme. Responsive too!
Good support. Helped me to fix my problem. Thank you
I'd give 10 stars if I could! This app is gorgeous live and has truly elevated my customer experience. The customer support is absolutely phenomenal. They responded quickly, went above and beyond to resolve my issue, and truly care about helping customers and providing support to grow as a company. I was shocked to get such white glove service at such an affordable monthly fee and I am SO happy I found this app! Thank you!
Excellent app. When I started adding apps to my store this was the first one I installed. The app works great with other apps like; Bon, Judge.me and Parcel Panel. Installing this app first allowed me to make sure I only installed apps that work with CustomerHub. Overall I am really happy how CustomerHub performs on my site. Customer service is great with quick responses and easy explainations. I definitely suggest this app.
Customer hub is incredible, the team is so helpful, so willing to jump in and work on something to make the experience fit your requirements. I'm so impressed by their customer service team, their ability to answer questions, and their ability to integrate with our business model. The Customization is beyond any other app on the market, and this works with shopifys native recaptcha which a lot of older custom account page apps struggle with. Get this app, if you are on the fence take the leap.
Customer Hub has helped me customize my accounts page on the website specifically for my business. I sell digital products, which presents many challenges with customization for accounts and checkout. However, Customer Hub, specifically Ezra at Customer Hub, has walked me through everything and even pushed for a Sendowl integration that makes a huge difference in my customers' experience on their orders pages. I love this app for Shopify.
Coming back to edit my review. Ezra contacted my store after our review. He was apologetic and had made an error in responding to our email. We moved forward and he developed coding for SendOwl to intergrade with Customer Hub. It works perfectly and I am pleased to be using this app. If you deliver digital goods and need a 'download here' link in your account area reach out to them! Thank you! I emailed Customer Hub with questions on how to add coding for my downloads. They never responded to my emails for help. So I removed the app before I was charged. I would expect a response from an app within 7 days. What if I had a pressing issue and needed an answer?
Hi, thanks so much for the feedback and so sorry you had a bad experience. I went back through our emails and found your email to us. I unfortunately closed the case because of the auto-reply attached and didn't see the question above. We've put in place a new process so that can't happen again and I've replied to your email as well as reset your trial of the app. We also agree and would expect a response within 7 days and always aim to reply much faster than that. We've love it if you'd consider re-installing the app and letting us help with your initial inquiry as well as any others you might have. Looking forward to hearing from you. Ezra
Great service, their team responsed to me and solved problems quickly. Great APP, I easily added my other APPs to the customer account page, now my customers are able to find what they need just in one page.
Top notch customer support! Ezra kindly helped us to integrate our subscription app that wasn't previously supported (Bold Subscription) and even advised on how to customise the app further. Very happy with the result!
We are thrilled with the Customer Accounts Hub app for Shopify. It has transformed our customer account functionality and enhanced the overall shopping experience for our customers. With its customizable features and seamless integrations to all of the applications we use, it has allowed us to create a unique and engaging account page that aligns with our brand. The app's support team has been exceptional, promptly addressing the question and request we had. Customer Accounts Hub is a must-have app for any Shopify store looking to elevate their customer account experience and drive customer loyalty.
This is a great app for anyone without a dev team that wants a nice backend for customers to use. The support is fantastic as well.
This app is amazing! It works well and the customer support team is fantastic - they answer quickly and are very helpful
What can I say? The customer hub has simplified and revolutionised our customer experience, help us drive recurring customers, account logins and repeat business. It probably paid for itself on day 1! Add that that extremely good and responsive support and you've a 100% recommendation!
This app solved so many issues I was having with the account page for customers. We really needed clients to be able to log in and see all their info in an easy to understand way and this app makes it happen. The interface is clean and intuitive and there are a ton of integrations and more seem to be coming out all the time. The support is fantastic too - I would give more than 5 stars if I could!!!
We are so in love with this company for creating this app and their wishlist/rewards app. They also do not charge a fortune for their products with is also deserves its own 5 stars so we officially give this company 10 stars and will be spreading the word on their products to other business owners. Thank you! From the small but mighty team at SugarNails.co P.S. I wish I was able to put images on here, I took before and after pics of our new change. But unfortunately it wont allow me to.
The Customer Accounts Hub is a fantastic solution for our store and it integrates well with the Expanse theme. The development team was incredibly helpful in integrating our Wishlist app quickly and efficiently in the customer's profile page. The user interface is user-friendly and intuitive and is a versatile solution for Shopify stores, seamlessly integrating with many useful apps to provide a comprehensive customer account management experience. The team's expertise in website development was a valuable asset in getting the app up and running smoothly. They were incredibly helpful not only integrating the app with our website, but also in identifying other issues on our site. Overall, I highly recommend the Customer Accounts Hub app for any store looking to streamline and simplify their customer account management.
I found this app after trying a couple of others and I felt it really suited what I wanted for my customers. It's easy to use, clear and has the basic functions needed to make the accounts page compliment your website. If you need customer service, Ezra is quick to reply and the team is always ready to help. Really recommend this app.
Fantastic app that can be used to take the customer experience/ease of use up a level. Through this app, I was able to add in a bunch of little requests that my customers had been asking for. Also, the customer service is top notch.
Ik heb net een conversie gedaan naar Customer accounts hub. Het is echt een verademing. Alles werkt ! Alles is overzichtelijk. Support is ook heel goed! Klanten ervaren het als een kwalitatieve account page,.
Ezra and his team have been incredibly helpful. Setup is quite simple, and they're quick to respond to special requests and help we needed. Clean interface, sharp design, big step up from Shopify's severely limited default customer account portal. Customer Accounts Hub is well worth it!
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