Customer Accounts Hub
Customer Accounts Hub App for Shopify
Rating
5.0
feedback
79
chart
#1,594
All reviews
Rating Breakdown
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June 19, 2022
Ik heb net een conversie gedaan naar Customer accounts hub. Het is echt een verademing. Alles werkt ! Alles is overzichtelijk. Support is ook heel goed! Klanten ervaren het als een kwalitatieve account page,.
April 24, 2022
Ezra and his team have been incredibly helpful. Setup is quite simple, and they're quick to respond to special requests and help we needed. Clean interface, sharp design, big step up from Shopify's severely limited default customer account portal. Customer Accounts Hub is well worth it!
April 16, 2022
We were looking around for a re-order app and we stumbled on this. Checked out a few including Flits. Decided to try out this app because they show that they incorporate Reviews and Tracking buttons into hub, while I didn't see anything similar on Flits. Thank you to Ezra for helping set things up. Everything looks and works great! Can't wait to customize more.
April 14, 2022
I was using the Flits: Customer Account Page then I saw this app come around the block and had to make the immediate switch! Much better UX, support is amazing, more configurable to your brand standards, and just overall a much more versatile My Account Page experience! Best one I've found!
April 14, 2022
This app is awesome. It really makes the customer account so much better. The best feature is it allows customers to easily reorder an entire order or just a single item they ordered in the past. This app is a must-have for stores that sell products that get re-orderd. Our sales and customers satisfaction have increased since installing Customer Hub. Customer Hub customer service is great as well.
April 6, 2022
Customer Accounts Hub is a wonderful app. Simple and straight to the point, it just enhances the basic Shopify Customer account in a very efficient way. Although I would say the app is on the weak side regarding multi-language use, its architecture allows displaying translated content within the account using third party translation app (langify in my case) very easily for a small amount of work. Plus, Ezra has been very kind and efficient solving a minor issue which is a great plus. Strongly recommended.
March 31, 2022
Exactly what we needed to customize the account area for our wholesale clients. Great support when we had an issue. Would highly recommend!
March 19, 2022
We're using this app on 2 stores. Communication is excellent. Consumer service replies within 24 hours.
March 9, 2022
Ezra and his team are a pleasure to work with. It is very hard to find this kind of support. Their response time is super quick, they are professional, and know what they are doing. 5+ stars
Feb. 7, 2022
Let´s say: WOW! 1) The APP is fantastic and works great - but 2) the Team behind is the really asset you get with this App. The helped me to integrate a different APP and solved all requests of service I had unbelievable short time! 6+ stars if possible ...
Thanks so much for the awesome review! We're so glad we were able to help and go above an beyond your expectations. Hope you're loving the new additions to the app
Feb. 4, 2022
So far so good. We had an issue occur with our customer pages and this app is going to help. Ezra and his team were super helpful and provided excellent communication during integration.
So glad we were able to help!
Feb. 4, 2022
Not only does this app work seamlessly, but it's also easy to set up, and greatly enhances our customer experience. I can not say enough about the support team. We were having issues with our subscription app and they were responsive, helpful, and created an integration so that we could move forward! I highly, highly recommend this app!
Jan. 24, 2022
This app is amazing and has a great user interface. The app also provides great customer service with very quick responses to questions.
Thanks so much for the kind review. We're so happy to hear that you're happy with the CustomerHub app and can't wait for you to see all of the new features and integrations coming over the next few weeks.
Jan. 6, 2022
About the app : Very easy to setup and works like a charm. It's a must-have to make your customers happy with their account. About the support team : Ezra is the best. He is so helpful and answers questions in no time. Highly recommended!
Thanks so much for the amazing review. We were so grateful for the feedback provided and loved being able to get everything sorted out for you quickly. We can't wait for you to see what we have planned for the app over the coming months.
Jan. 5, 2022
We utilize this app to provide a more robust customer account page and utilize its integration with the Draft Orders app from another developer so that our price quotes and historical order information are visible in one place. Looking forward to building it out with other integrations and custom links to create our perfect customer portal. In addition, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.
Thanks so much for the amazing review and so glad we were able to help and add the new integration for you. It's been a pleasure assisting and we're looking forward to working with you to add more in the future.
Feb. 2, 2022
Customer Hub really makes our customer account page easier for our customers to find what they need especially when using a subscription app. Support, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.
Thanks so much for the review Debra, we’re so sorry to see that you experienced an issue while installing the CustomerHub app. We’ve been through our monitoring software and have found no indication of any issues and suspect you may have simply encountered a local network issue given the way you describe the problem. We’d love to have this resolved for you and have requested store access as well as sent a few emails and reached out over Facebook and phone. If you’re able to get back in touch with us or grant store access we’ll jump in and find out what’s happened and have it all resolved for you. Thanks again Debra, I look forward to hearing from you shortly. Update: We were very happy to get in touch and see that you were able to setup the CustomerHub app without issue. Also thanks for providing us store access to be able to setup the PayWhirl integration for you, and we were so glad to hear that “it looks great!”. Always feel free to get in touch if you need anything else and we hope you continue to enjoy using CustomerHub.
Dec. 16, 2021
Great customer support! Added some customizations to my store within hours and are very responsive to requests.
Thanks so much for the review! We were so happy to be able to help and get everything sorted for you within those few hours. We also loved getting the 'Proofer' app integrated to enhance the app experience for you. Looking forward to hearing from you again in future.
Dec. 6, 2021
reached out to these guys and helped me straight, would 100% recommend, this app will be very popular in the future. thanks for your help guys and amazing app to add to any shopify store
Thanks so much for the glowing review. Very happy we could help and thanks for recommending another app for us to integrate, we're stoked you're enjoying our app.
Dec. 2, 2021
Amazing Customer account page upgrade, gives you unparalleled customisation and control over literally every facet of you customers account page. colours, actual layout, what options they have and a detailed menu builder, you can even directly link shopify pages for customers to use quickly. It is actually amazing. Multiple types of apps can be integrated to work alongside CustomerHub too eg; Wishlist's and loyalty apps, if there is an app you want to integrate they have that option so the team can work on it for you. Also has an amazing array of analytics to keep track of how your customers are handling and using your setup. Truly worth every dollar. To the team behind CustomerHub, well done, the only thing id like to see changed, is every time you alter and save settings in say the "Style" tab it saves and then returns to the "Menu Builder" tab. Only a slight inconvenience but can consume considerable time when you save, preview changes and then go back to alter colour choices. Otherwise i absolutely love this program, thank you immensely.
Thanks for the amazing review and feedback! We're so glad you're enjoying the CustomerHub experience. We've gone ahead and made your suggested change. You'll now be able to update multiple colors in the styling tab, save, and won't be taken back to the menu builder tab. We hope you continue to enjoy the CusterHub experience and always feel free to get in touch with me at [email protected]. Ezra