Customily Product Personalizer
Customily Product Personalizer - Best Customizer for Shopify
Rating
4.5
feedback
205
chart
#1,505
All reviews
Rating Breakdown
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Oct. 2, 2024
Working with Jhofre Marquez has made my experience with Customily genuinely great. I highly recommend Customily for your personalization needs. It's a great company with exceptional customer service.
Sept. 25, 2024
Customily is a great app for Shopify to be up to date with the market trends for customization products. The app has a lot of features, which will require time to learn, but very rapidly it's obvious, how much potential and opportunities it provides for the shop owners and designers. The support team is really amazing, for most of the questions there are already tutorials and solutions within the app, but the team is very patient in steering their users in the right direction or explain it extra if needed. Direct integration with many POD providers is a big plus. Thank you guys!
Thank you so much for your kind words! 😍 We're happy to read that you're finding value in Customily and its features. We understand that there's a learning curve, but it's great to know you recognize the potential it offers. We're especially happy that our support team has been helpful and that our integration with POD providers is making a positive impact. Your feedback means a lot to us, and we're always here to help if you need anything further. Thanks again for choosing Customily! 💜
Sept. 19, 2024
Hands down the best app we've found for product customization! We are a manufacture. Customily's set of tools gave us the ability to personalize our products on ALL major platforms allowing our customers to easily get the orders customized and to their shops or homes quickly. Support: AMAZING. Price: AMAZING
Thank you so much for your amazing review! 😍 We're thrilled to hear that Customily has been a game-changer for your product customization and that our tools have helped streamline the process across all platforms. We truly appreciate your feedback and look forward to continuing to support your business!
Sept. 18, 2024
This app is quite difficult with many features. But thanks to the development team and the support team, they have supported me a lot to improve my product. My questions are mostly answered quickly. However, sometimes I cannot contact the support team via Chatlive even though it is during business hours. But no problem, the support team is still very friendly and enthusiastic. Thank you to the whole team, hope the team will continue to develop stronger and have more diverse features for sellers.
Thank you for your honest feedback! We're glad to hear that our support team has been helpful and responsive in improving your product experience. We apologize for any inconvenience with the Live Chat availability during business hours, and we appreciate your understanding. Your suggestions for more diverse features are valuable, and we're always working to enhance our platform. Thank you for your support, and we look forward to continuing to grow with you!!
Sept. 17, 2024
Thank you so much for your support! We really appreciate it 😊
Sept. 17, 2024
Your technicians were very patient and professional, and they made the product page of my custom jewelry appear perfectly. Thank you.
Thank you so much for your review! 💜 We're thrilled to hear that our technicians were able to assist you and that you're happy with how your product page turned out. If you ever need further assistance, don't hesitate to reach out. We're always here to help!
Sept. 11, 2024
Setting up customization options is straightforward, even if you’re not tech-savvy. The app integrates beautifully with my existing products, making the entire process smooth.
Sept. 4, 2024
Very nice app to use for customize, but i wish it was allowing customer to upload their pictures instead of cartoon , but i am happy with the app, it is easy to use, design and custom. I had to cancel my subscription because i ca not afford the price is too high.
Aug. 21, 2024
I have a very unique product that I offer and Jose from the customily team was able to help me and spend tons of time making sure that my product was set up exactly the way I envisioned it. He made videos to help walk me through updating the features in the future and was SO helpful in making sure my products were exactly what I needed. The customer support team is so helpful!
Thank you so much for your kind words! 😍 We're thrilled to hear that José and the rest of our customer support team could assist you in bringing your unique product vision to life. It's great to know that the videos and guidance provided were helpful. We're always here to support you and ensure everything is just right. Thanks again for choosing us!
Aug. 16, 2024
Once you learn how to use this program it's not that difficult and you'll be happy that you took the time to figure out how to use it. There is a learning curve but I have had nothing but great interaction with their representatives. My questions have all been answered quickly and with patience I sometimes didn't deserve with the silly questions I might be asking. If you want to customize products, this is the way to go. Once you set it up, you're done. Give it a try. I don't think you'll regret it.
Thank you so much for your review! 💜 We're happy to know that you had a positive experience with our app and our support team. Your kind words motivate us to keep delivering excellent service. We're delighted that you're enjoying the customization options, and we hope the app continues to meet your needs. Thanks again for recommending us!
July 29, 2024
O aplicativo é muito bom! Te dá muitas alternativas de edições e facilitou muito os pedidos em minha loja. O time de suporte também sempre disposto a ajudar. Recomendo.
Obrigado pelo seu feedback positivo! Ficamos muito felizes em saber que o nosso aplicativo está atendendo às suas necessidades e facilitando os pedidos em sua loja. Nossa equipe de suporte está sempre aqui para ajudar, e é ótimo saber que você teve uma boa experiência com eles. Agradecemos pela recomendação e esperamos continuar a oferecer um excelente serviço!
July 18, 2024
The app offer great customizations and has helped our store grow really fast.
July 11, 2024
Awesome Sauce!!! This app was like finding GOLD! Love it because the possibilities are pretty much endless. Also, the customer service support team does a great job. They are always willing to help and even share extra tips. Highly recommend trying them out.
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you love our app and find the possibilities endless. Our support team works hard to provide the best help, so it's wonderful to know their efforts are appreciated. We truly value your recommendation and look forward to continuing to exceed your expectations! 😊
June 30, 2024
Love this app . its very powerful and not easy at first, but the team is great and always ready to help , when creating designs or playing with templates i just wish there was a bit more details on what does what , but so far i love what this app can do and priovide.
Luna, thank you for your kind review! We understand that it might be a bit challenging at first, but we're working hard every day to improve our app, and we're glad our team has been able to assist you. Your feedback on needing more detailed explanations is precious to us. Keep exploring and creating amazing designs—there's so much more to discover! We're here to help you each step of the way! :)
June 24, 2024
Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.
Thank you so much for your kind words! We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs. If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!
June 21, 2024
App works great! Wish I had discovered this years ago.
Thank you so much for your review and support! We're thrilled to hear that you're enjoying the app. If you need any assistance while using the app, feel free to let us know. Happy to have you with us!
June 21, 2024
Customily is an amazing personalization app. You can do anything you want with it. So, so, sooooo powerful!
Thank you for your review! We're happy to know that you're enjoying Customily and finding it powerful and versatile. If you ever have any questions or need assistance, don't hesitate to reach out. Happy customizing!
June 5, 2024
Thank you for creating this app. I am new and just learning how to use it. The Youtube videos are great. The Live sessions are very informative. I needed more understanding about the app than the support person could convey to me, so they set me up for a live one on one training call. That call was Awesome. Plenty of help available if you need it. I am glad I choose to use this app and highly recommend it.
Thank you so much for your wonderful review! We're so happy to read that you're finding our YouTube videos and Live Sessions helpful :D you're welcome to join us anytime you want! We work hard to ensure all our users have the resources and assistance they require. If you have any further questions or need more help, please don't hesitate to reach out! We're here for you, and we're glad you chose our app. Happy customizing!
May 29, 2024
Although there is a huge learning curve for this app, and it's a bit pricey, the customer support is second to none! They go above and beyond to help me 'fix' my designs, which I almost always have to do. I also think the graphics and capabilities far surpass other customization apps. I appreciate having a weekly live class to attend and rely heavily on the YouTube replays.
Thank you so much for your thoughtful review! We're delighted to hear that our customer support team has been able to assist you effectively and that you're finding value in the weekly live classes and YouTube replays. We understand that the learning curve can be steep, and we're continuously working on improving the user experience to make it more intuitive! Please don't hesitate to reach out if you have any further suggestions or need more assistance. Happy customizing!
May 24, 2024
Your support is very good, the app is convenient and smooth for users, recommended to everyone, I hope the app will have full versions for woocommer and have a way to chat support directly on the app. Thank you!
Thank you for your positive feedback and for recommending our app! We're happy to hear that you find it convenient and smooth to use. You'll be pleased to know that we're already working on a new version for WooCommerce ;) Also, you can find a live chat support feature directly within the app, by clicking on the HELP button on the right corner. The live chat it's available from Monday to Friday, during EST and Vietnam business hours! If you have any further questions or need help accessing the live chat, please feel free to reach out by email or in our Facebook community. We're always here to assist you!