Rating

5.0

feedback

20

Reviews

chart

#4,799

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    45%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The Customix app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its clean and intuitive interface, ease of setting up product campaigns, and excellent customer support provided by Perdita and the developer. Many reviewers highlight the extensive personalization options, user-friendly experience, and helpful AI features like background remover and face cutout. The support team is consistently mentioned as being responsive, knowledgeable, and willing to go above and beyond to assist users with custom requests and theme customization. Overall, Customix is highly recommended for its powerful features, seamless user experience, and exceptional customer service.

Highlights

Clean and intuitive interface, ease of setting up product campaigns
Excellent customer support and responsiveness
Extensive personalization options and user-friendly experience
Helpful AI features like background remover and face cutout
Willingness of support team to assist with custom requests and theme customization

Rating Breakdown

  • 5
    100% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

This app offers a wide range of features for product customization and works very well for our store. The support team is amazing, fast, friendly, and always willing to help. Really happy with the experience so far!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Great app with a lot of customization features. It gives us many options to create personalized products easily. The support team is also very responsive and helpful whenever we have questions. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

I use a very "expensive for me" app for customization on my Etsy store, but it is not a viable option for my Shopify store, as I have zero traffic but am trying so hard to get there. This app is not as robust but has great basic features, continual improvements and Perdita is excellent support and is always there when an issue arrives to help get it fixed. I really appreciate their price structure to allow store owners to grow into the app.

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Great app for customization, offering a wide range of options that make it easy to tailor everything exactly to your preferences. The interface is user-friendly and intuitive, so you can quickly design what you want without any hassle. On top of that, the customer service is fast, responsive, and genuinely helpful, making the overall experience smooth and enjoyable from start to finish.

Store

LaNutri

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

I have tried many different personalization apps for my Shopify stores, but Customix is on a whole different level. It is by far the most flexible and powerful tool I’ve ever used. What really stands out is the customer support. I had a specific request regarding the image display in the cart over the weekend, and the team (special thanks to Perdita and the devs!) fixed it by Monday morning. It now looks incredibly professional and clean. If you are looking for a reliable, highly customizable, and user-friendly personalizer with a top-notch support team, look no further. 5 stars well deserved!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

All reviews

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