Rating

4.8

feedback

26

Reviews

chart

#4,312

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    15%
  • Less than a month
    50%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The reviews for Customix are overwhelmingly positive, with users praising the app for its smooth functionality, wide range of customization features, and excellent customer support. Many users highlight the responsiveness and professionalism of the support team, particularly mentioning Perdita for her exceptional assistance. The app is described as user-friendly and intuitive, making it easy to create personalized products. Users appreciate the continuous updates and improvements, as well as the flexibility of the app. Some users mention that it took a bit of time to get used to the app initially, but once set up, it worked great. Overall, Customix is highly recommended for ecommerce merchants looking to enhance their product customization experience.

Highlights

Positive feedback on smooth functionality and wide range of customization features
Praise for excellent customer support, particularly Perdita
Appreciation for user-friendly interface and continuous updates
Mention of initial learning curve but positive experience once set up
Recommendation for ecommerce merchants seeking product customization solutions

Rating Breakdown

  • 5
    96% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 100% (26)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

Customix 的客服服务真的超出预期,必须给所有做定制产品的 Shopify 商家强烈推荐! 我作为定制产品商家,之前在定制功能的细节设置上遇到了不少难题,客服不仅响应超级及时,专业度更是拉满 —— 线上沟通时能快速定位问题,遇到复杂场景还会主动安排产品演示会议,手把手带着我调整参数、测试效果,把所有问题都彻底解决了。 现在我的店铺定制功能体验直接拉满,客户预览效果完美适配所有内容,对店铺的转化和客户体验帮助特别大。不管是工具本身还是售后支持,都做得非常到位,真心推荐给所有做定制产品的同行!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

Customix has been a great addition to our Shopify store. The app works smoothly and helped us improve our personalized product experience. Their support team is responsive, professional, and always helpful. Highly recommended.

Using app

7 days

Total reviews

10

Average rating

5.0

5 / 5 Share

March 26, 2026

Un prodotto davvero valido e in continuo aggiornamento. Assistenza sempre disponibile!

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 21, 2026

I had a terrible experience. The app stopped working and I could not get in, I booked a call to try to get in the app and get guidance and no one showed up to the call. The company is a whole in the wall company with customer support at midnight because they are in a third world country with a 12 hours difference. This app is one of the worse apps that I have ever purchased. The customer service is terrible. I do not recommend this app. I have no idea how this company has 5 stars. They are unreliable and very unprofessional.

Using app

6 days

Total reviews

4

Average rating

3.0

5 / 5 Share

March 19, 2026

I found the app very intuitive to use after the support representative ran a demo for me. Great customer service! Highly recommended.

Using app

7 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more