Customix Product Personalizer
The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of setup, helpful customer support, and the app's ability to enhance personalized product offerings. Many users specifically mentioned the exceptional assistance provided by Perdita and the team, highlighting their responsiveness and willingness to go above and beyond to resolve issues. The app is commended for its flexibility, user-friendly interface, and the smooth customization experience it offers to customers. Additionally, the live chat support was highly appreciated for its timely responses and clear guidance. However, there was one negative review that criticized the app's functionality and customer service, stating that it stopped working and the support was unresponsive.
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Bisher leider sehr schlecht. App ist nicht ohne größeren Zeitaufwand, in das eigene Design zu integrieren. Antworten vom Support, werden mit mind. 48h angegeben. Somit ist die App nicht zu gebrauchen.
We use Customix to personalize earrings and necklaces with customer photos, text and color choices. Getting our setup right took some work, but Perdita’s support was outstanding. She patiently investigated preview issues, explained what she changed and preserved our existing designs and settings. She even offered to help outside working hours. We’ve now tested the complete ordering process and downloaded the finished print files for our different personalization options. Everything in these tests came through correctly and works for our production workflow. There is a learning curve, but the excellent support made a real difference. A special thank you to Perdita for her patience and dedication!
Great app for print on demand personalised product, quick issue resolver support team, must try :)
It's one of the easiest app I have come across. Would highly recommend someone who wants something simple. Would be nice if there is more options like text font and layout to cater the brand's website too.
Fantastic App! Amazing customer service. Were very helpful from the very start and helped us set up product pages and were there to answer all questions we had very promptly. Also helped us to make sure we were on the correct plan and version of their app that met our needs. Couldn't recommend highly enough
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