The Luxx Express review for Customix Product Personalizer

1 / 5

March 21, 2026

I had a terrible experience. The app stopped working and I could not get in, I booked a call to try to get in the app and get guidance and no one showed up to the call. The company is a whole in the wall company with customer support at midnight because they are in a third world country with a 12 hours difference. This app is one of the worse apps that I have ever purchased. The customer service is terrible. I do not recommend this app. I have no idea how this company has 5 stars. They are unreliable and very unprofessional.

Using app

6 days

Total reviews

4

Average rating

3.0

Customix Product Personalizer for Shopify
Customix Product Personalizer
4.8 star
26 reviews

Easy product customization with live preview & print files

Developer
Shopify App Store