All reviews

Rating Breakdown

  • 5
    92% (208 ratings)
  • 4
    3% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

Thank you very much for your help, quick understanding, and accurate troubleshooting at the same time. Let me put the product right away, thanks

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you found our support helpful and efficient. Your satisfaction is our priority, and we're glad we could assist you promptly. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

5 / 5 Share

Sept. 24, 2024

My options were showing up twice on all my product listings. The issue was fixed quickly and on the first try. Thanks!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that the issue with your product listings was resolved quickly and effectively. If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!

5 / 5 Share

Jan. 29, 2024

Good support from the team. The app was causing some problems to my page however the dev team were knowledgeable and responsive and sorted it for me.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that our support team could assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business!

5 / 5 Share

Jan. 4, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your rating and review

5 / 5 Share

Aug. 18, 2023

we are using this app to allow our customers to customize our pgrahamdunn items that we sell in our store and online!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Great app for a reasonable price, easy to setup! Different options for different products available. Translation to other languages available. The support is fantastic. Exactly what we needed and wanted and we tried a lot of options apps! We can only recommend!

Store

MAXIM'S

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

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Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

Great service on any issues. Good app’ to build various product options with. Can think of a lot of ways to use it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

This app is exactly what we were after and the customer service was amazing when we needed help with a couple of things! I would recommend this app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Great App! Tech support is friendly and fast. This is the PERFECT way to let customers give additional information or notes about a certain product.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Feb. 25, 2023

I use this app for engraving options on a product for pets. I recently wiped the app from my store in error and get in touch with customer service. Mady resolved the issue super fast and I could get on with taking orders.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Gran atención al cliente, tuve una duda y contacté con el servicio técnico, me atendieron rápido y muy bien. Por lo demás, muy sencilla de utilizar.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Thanks to your prompt and courteous support, we were able to resolve our problem. The app works perfectly and we feel it offers great value for more the price.

Store

Tycoon

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

The support team works great. They quickly helped to deal with the problem and connected the application.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2022

fast and professional support! I had an issue with the layout on my website and Mady fixed it very quick.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

GREAT app, super customer service. I messed something up, and these incredible humans had it figured out and fixed so quick. The app is EXACTLY what I was looking for, and bonus, it's so inexpensive. I'm so grateful!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

I recently had an issue with a product(on trial version) , and I was impressed with the quick response and resolution that I received! They were able to resolve the issue in a timely manner and I was very satisfied with the outcome. I will definitely purchase the app.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

I've used this app for years and am very happy with it. Every time I reach out to support I'm answered within a day and any help I needed is resolved within two. Highly recommend.

Using app

About 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Sept. 8, 2022

So, a 3 star rating for the fact that the product was not functioning as advertised. It failed to save the custom input field that was created. However, a 5 star rating on the help I got. It was solved very quickly and professionally. Looking forward to collecting more orders.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We will definitely consider your feedback to keep improving the app. Thank you!

5 / 5 Share

Aug. 29, 2022

The supporters work very fast and enthusiastic feedback. Problems encountered were resolved quickly. I highly recommend this app and the technical team.

Using app

7 months

Total reviews

1

Average rating

5.0