All reviews

Rating Breakdown

  • 5
    84% (122 ratings)
  • 4
    3% (5 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (8 ratings)
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5 / 5 Share

Aug. 16, 2023

After 2 years using this app I can confidently say this is by far the best app on the market for allowing your customers to create custom products. The app is extremely easy to use and very customizable. I tested every "custom product" related app in the shopify app store including the bold equivalent and the functionality of CPB is far and above the best. Not to mention the support team will go above and beyond to help in a very timely manner.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

Great app, very easy to use and if any extra help is needed then the support team is amazing. Might seem overwhelming at first but once you get into it, so easy to set it all up and populate the data. The fee is also fixed per month so very straightforward and makes budgeting easy. We have launched a lighting pendant customisation app and Vladislav has helped me to make quite drastic changes very fast and efficiently (as we had specific rules and vision) so we have managed to launch it earlier than we had planned.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We are still building out this app for our website. Just wanted to leave a 5 star review for their support. They get back to us pretty quickly and fix any issues we have. Keep up the great work! *editing on Nov 2024 - their support CONTINUES to be amazing. Vlad deserves a raise. Thank you CBP for your continued support

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

We really love this app. It has provided us with new businesses by enabling custom product options to become available. Their support team is excellent, providing on-the-go support whenever we need help. With inventory management for custom options, auto-generated variants, product information, SKU management, custom fonts, etc., it is undoubtedly the best custom product builder out there. I highly recommend them for your needs

Store

Hegen

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2023

Extremely robust app. The team behind it is super helpful and skilled too. We needed a pretty complex system and got everything done to the last detail. Special thanks to Egor who was very patient throughout the project and ended up doing much more than asked for.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

I am usually not the kind of person to leave reviews unless I have a spectacular experience. The customer service team is truly amazing! They respond within 24 hours and also provide a free 30-minute set up session for your store's needs. They initially recommended that I start with the basic plan and see what I need. I started with that and now have upgraded to the pro plan and won't ever turn back to any other plugin available. The inventory management, customisation options and settings available are just not comparable to their competitors. For my particular store, I needed a lot of customisation and changes. The development team were patient despite me not knowing much about coding and how the app along with Shopify works together and guided me through the whole process. I can say confidently that my store is working perfectly as is with this plugin. Magda, Vlad and Egor were especially helpful in responding to my queries promptly and solving my roadblocks. I would definitely recommend this app and give it a go for 30 days free. It sold me within days.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2023

Thank goodness for this app! It made it so easy to build out a completely custom step-by-step product customization. It's super user-friendly and I cannot say enough about how amazing (and prompt) the support team is. They were quick to answer any question and went above and beyond to make sure the app was working the way I wanted it to!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

Let me first start by saying, my configuration requirements are VERY complex and not easily solved by any other Product Configurator and I'm sure I'm pushing the limits of this app. I can't say enough about the support team and their willingness to help make this happen. They have the knowledge to suggest more efficient ways to set things up which results in a more manageable long-term solution. Will be very excited to launch my store in the near future!

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 30, 2023

Really great app! Does exactly what I'm looking for (gives you unlimited product customisation options and helps you get over the 100-variant limit) and the support from the team is amazing! Thank you to Vlad who has been super friendly and quick in making all the changes I've asked for! 5 stars!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Hands down the best product customization tool out there for Shopify. It's extremely robust, they've thought of everything in terms of logic and customization. I've paid them to do some custom dev work for me as well, they're super responsive and helpful. Can't recommend them enough!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

great app. so far the most complete app for custom customizations. At first it might be overwelming to customize it, but they have a great support that helped me to customize it. Using it I was able to create customizations and business rules which werent possible using standard shopify ou other apps

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great support! Sometimes the app it's not so easy to understand but the support is absolutely fantastic, fast and efficient. So, final result is very good!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

This app is great and the customer support is phenomenal! It is intuitive to use and offers everything you could want in customizing products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

The amount of effort put into helping us out and customizing the app how we like has been phenomenal. The app is very sophisticated, but had some limitations for our purposes, but they were able to customize it to work for us.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Best app and best assistance, on point every time and no waiting at all. Solved my issues and custom needs very fast. Thanks guys!

Using app

9 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 23, 2022

This is the best customization app hands down. Super easy to use, ultra clean and fast. Love it. The team helped me fix an issue with non-clickable button.

Using app

12 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Sept. 20, 2022

I love the Custom Product Builder App, it offers so many options and features. In fact, it's the heart of my Shopify web store. Last but not least, the support is just sensational!!! THANK YOU

Store

MANILO

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

I've been using this app for about a month now and I can say that this is the best coutomizer app I've used. The support is fantastic also.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

I've used the custom product builder in my store since I launched lolaandmaeve.com a year ago. Vlad and the team have been beyond helpful in setting up my products and the interface, they have just been great to work with. I would recommend this app for any store... it's affordable, works well, and looks great!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

The Custom Product Builder has been an amazing tool for my business. Easy to use and looks great on our website. In addition, the Custom Product Builder team is GREAT to work with and helped me seamlessly integrate some third-party apps onto the builder. Cannot recommend them enough!!!

Store

Neems

Using app

About 1 year

Total reviews

4

Average rating

5.0