All reviews

Rating Breakdown

  • 5
    86% (83 ratings)
  • 4
    4% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)

Reviews with Text

  • 98% (95)
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5 / 5 Share

Sept. 11, 2023

I am happy to say that this app fulfills all my demands for a custom product. The support team is excellent.

Store

My Store

Using app

About 1 month

5 / 5 Share

Sept. 8, 2023

1000% recommend! This product configurator is the core of our ecom store and one of the most significant touchpoints for our customers. What we use it for: To allow clients to create their own leather handbag, that consists of many different choices like leather structure, leather color, color of hardware, decorations, carrying option like strap or chain, personalization options like embossing with monogram, and much more. We also use it to include upsells into the ordering process without those products being noticed as an upsell, but rather as a really relevant and matching addition, enhancing the main product. Functionalities: We use a lot of different functionalities of this app like different option styles (multiple choice, radio button, dropdown, checkboxes, text fields, etc.), conditional formatting to display certain options when a previous option is clicked, and my favorite: displaying the mock-up of the finished product with the layer functionality, so customers see how the final product will look like. Also, we have all options SKU-managed, which makes it a bit slower, but in terms of stock management, analytics from Shopify, etc. this is a very beneficial. Usability: Layers are easy to manage, different options and conditional formatting too, just the variety of options and settings make it in total quite a project to work with (also because our product is really complex). I've tested more than 10 apps before deciding for this one, and it was by far the best. Customer Support Vlad and developper Egor are great, always helpful and realize all requests with great output. We had a lot of requests because we had CSS customazation done to match the configurator to our Dawn theme and our specific needs and came up with new requests every week, and they always supported great for a reasonable fee. 100% recommend - keep up the good work team buildatheme!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

After 2 years using this app I can confidently say this is by far the best app on the market for allowing your customers to create custom products. The app is extremely easy to use and very customizable. I tested every "custom product" related app in the shopify app store including the bold equivalent and the functionality of CPB is far and above the best. Not to mention the support team will go above and beyond to help in a very timely manner.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

Great app, very easy to use and if any extra help is needed then the support team is amazing. Might seem overwhelming at first but once you get into it, so easy to set it all up and populate the data. The fee is also fixed per month so very straightforward and makes budgeting easy. We have launched a lighting pendant customisation app and Vladislav has helped me to make quite drastic changes very fast and efficiently (as we had specific rules and vision) so we have managed to launch it earlier than we had planned.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We are still building out this app for our website. Just wanted to leave a 5 star review for their support. They get back to us pretty quickly and fix any issues we have. Keep up the great work! *editing on Nov 2024 - their support CONTINUES to be amazing. Vlad deserves a raise. Thank you CBP for your continued support

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

We really love this app. It has provided us with new businesses by enabling custom product options to become available. Their support team is excellent, providing on-the-go support whenever we need help. With inventory management for custom options, auto-generated variants, product information, SKU management, custom fonts, etc., it is undoubtedly the best custom product builder out there. I highly recommend them for your needs

Store

Hegen

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 17, 2023

Extremely robust app. The team behind it is super helpful and skilled too. We needed a pretty complex system and got everything done to the last detail. Special thanks to Egor who was very patient throughout the project and ended up doing much more than asked for.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

I am usually not the kind of person to leave reviews unless I have a spectacular experience. The customer service team is truly amazing! They respond within 24 hours and also provide a free 30-minute set up session for your store's needs. They initially recommended that I start with the basic plan and see what I need. I started with that and now have upgraded to the pro plan and won't ever turn back to any other plugin available. The inventory management, customisation options and settings available are just not comparable to their competitors. For my particular store, I needed a lot of customisation and changes. The development team were patient despite me not knowing much about coding and how the app along with Shopify works together and guided me through the whole process. I can say confidently that my store is working perfectly as is with this plugin. Magda, Vlad and Egor were especially helpful in responding to my queries promptly and solving my roadblocks. I would definitely recommend this app and give it a go for 30 days free. It sold me within days.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Hands down the best product customization tool out there for Shopify. It's extremely robust, they've thought of everything in terms of logic and customization. I've paid them to do some custom dev work for me as well, they're super responsive and helpful. Can't recommend them enough!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

great app. so far the most complete app for custom customizations. At first it might be overwelming to customize it, but they have a great support that helped me to customize it. Using it I was able to create customizations and business rules which werent possible using standard shopify ou other apps

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great support! Sometimes the app it's not so easy to understand but the support is absolutely fantastic, fast and efficient. So, final result is very good!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

This app is great and the customer support is phenomenal! It is intuitive to use and offers everything you could want in customizing products.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

The amount of effort put into helping us out and customizing the app how we like has been phenomenal. The app is very sophisticated, but had some limitations for our purposes, but they were able to customize it to work for us.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Best app and best assistance, on point every time and no waiting at all. Solved my issues and custom needs very fast. Thanks guys!

Using app

9 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 23, 2022

This is the best customization app hands down. Super easy to use, ultra clean and fast. Love it. The team helped me fix an issue with non-clickable button.

Using app

7 days

Total reviews

10

Average rating

4.6

5 / 5 Share

July 15, 2022

The Custom Product Builder has been an amazing tool for my business. Easy to use and looks great on our website. In addition, the Custom Product Builder team is GREAT to work with and helped me seamlessly integrate some third-party apps onto the builder. Cannot recommend them enough!!!

Store

Neems

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2022

Fantastic app with wide scope of functionality which can be adjusted to a wide range of products. An issue with custom pricing was resolved accurately by the team.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2022

Mächtiger Konfigurator. Habe Ihn für Plissee und Jalousiekonfiguration genutzt (https://juun25.de/). Guter Support

Using app

6 months

Total reviews

5

Average rating

4.0

5 / 5 Share

June 6, 2022

The team at Buildateam have been so patient and helpful with any issues I've had. The app works exactly as I'd wanted! I went through a lot of apps trying to find one that worked just like this one—glad I didn't give up.

Using app

About 1 month

Total reviews

9

Average rating

4.8

5 / 5 Share

May 28, 2022

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0