Rue Porter review for Helium Customer Fields

2 / 5

March 20, 2020

very buggy, doesnt work on mobile for us, and we just found this out. probably lost a lot of potential customers because of it.

Using app

5 months

Total reviews

2

Average rating

1.5

Developer Reply

The app's forms are fully responsive and perform well on all types of mobile devices, so there's likely something else going on with your theme code affecting the app's functionality. Our support team is able to fix these theme issues 99% of the time, even when the problem isn't caused by Customer Fields (other apps or customizations you've made to the theme code). Unfortunately, there's nothing we can do since you uninstalled without contacting support. We're here to help (at no cost to you) should you decide to reinstall the app!

Helium Customer Fields for Shopify
Helium Customer Fields
4.9 star
369 reviews

Customer Fields | Account Registration and B2B inquiry forms

Developer
Shopify App Store