Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Developer
Helium
View on App Store
Helium Customer Fields
Rating
4.5
Feedback
349
Reviews
Chart
#461
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are mostly positive, with users praising its functionality and customer support. Users appreciate the app for its ability to create custom registration forms, collect customer data, and integrate seamlessly with Shopify. The customer service team, especially Jakin, is highlighted for being responsive, helpful, and efficient in resolving issues. However, there are some negative reviews mentioning issues with the app being slow, overpriced, glitchy, and lacking user-friendly interfaces. Some users also expressed dissatisfaction with the billing process and the lack of certain features like onboarding assistance and language support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 5%
Less than a month 23%
Less than a year 34%
More than a year 30%
All reviews
5 / 5 Share
Oct. 12, 2026

Cracking experience. The support team were objective, swift, friendly and efficient. Top work.

Store Using app Total reviews Average rating
Peper Harow Wholesale About 3 years 1 5.0
Developer Reply

Cheers! We appreciate the review. Just like you, we take pride in what we make, though our apps don't make people's feet happy like your socks do 🧦

5 / 5 Share
Sept. 29, 2026

Store Using app Total reviews Average rating
Agriframes USA Over 3 years 2 5.0
Developer Reply

Amazing! Thank you so much for this review 🤩 We genuinely appreciate you taking the time to leave it. Please let us know if there is any way we can improve our app to better serve you and your store. Again, thank you.

5 / 5 Share
Sept. 25, 2026

Store Using app Total reviews Average rating
Developer Reply

Fantastic! Thank you for this review. We hope Customer Fields continues to enable your store to be successful.

5 / 5 Share
Sept. 23, 2026

Store Using app Total reviews Average rating
Antinol Plus Almost 3 years 2 5.0
Developer Reply

Amazing! Thank you for taking the time to leave this review. We really appreciate it, and thank you for being such a long time user of Customer Fields.

5 / 5 Share
Sept. 17, 2026

Store Using app Total reviews Average rating
The Mahjong House About 1 year 1 5.0
Developer Reply

Wow, so many stars 🤩 We appreciate you taking the time to review Customer Fields. Thank you.

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