Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Developer
Helium
View on App Store
Helium Customer Fields
Rating
4.6
Feedback
307
Reviews
Chart
#374
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mostly positive, with users praising the helpful and fast customer support provided by Jakin and the team. Users appreciate the ease of use and seamless experience the app offers. However, there are some negative reviews mentioning issues with responsiveness of support, lack of onboarding process, and language barriers for non-English speakers. Some users also highlighted the need for better integration with other platforms and more user-friendly features like human-guided onboarding and language support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 7%
Less than a month 26%
Less than a year 35%
More than a year 28%
All reviews
5 / 5 Share
June 12, 2026

Store Using app Total reviews Average rating
Developer Reply

Fantastic! Thank you for taking the time to leave this review! We appreciate it 🤩

5 / 5 Share
May 30, 2026

Store Using app Total reviews Average rating
BQSK 7 months 1 5.0
Developer Reply

Thank you for this review! We appreciate you taking a moment to give us the support 🤩

5 / 5 Share
May 29, 2026

Store Using app Total reviews Average rating
NOVA Over 5 years 10 5.0
Developer Reply

Obrigado por esta avaliação! Agradecemos sinceramente. Boa sorte na Copa do Mundo ⚽️

5 / 5 Share
May 22, 2026

Store Using app Total reviews Average rating
store.water-services.us About 1 month 3 3.7
Developer Reply

Thank you for taking the time to leave this review! We appreciate your trust in Customer Fields as a tool on your Shopify Journey.

5 / 5 Share
May 21, 2026

Jakin and his team have been very helpful and fast with their support whenever we have needed their input.

Store Using app Total reviews Average rating
New Growth Designs Over 3 years 3 5.0
Developer Reply

Love this 🥹 Jakin, and our entire Support Team works hard to help our merchants and it's great to hear when the long hours pay off. Thank you for taking the time to leave this review.

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.