Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Developer
Helium
View on App Store
Helium Customer Fields
Rating
4.6
Feedback
300
Reviews
Chart
#477
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are quite mixed. While many users praise the app for its seamless functionality, ease of use, and excellent customer support, there are also negative comments regarding the pricing, outdated UI, lack of onboarding process, and language support issues. Some users appreciate the fast and helpful support provided by Jakin and the team, while others express frustration with slow responses and unhelpful interactions. Overall, the app seems to be valuable for managing customer data and registration forms, but improvements in pricing transparency, user interface, onboarding, and multilingual support could enhance the user experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 6%
Less than a month 26%
Less than a year 36%
More than a year 29%
All reviews
5 / 5 Share
July 21, 2026

Store Using app Total reviews Average rating
Louis Osier 1 5.0
Developer Reply

Thank you for this review! We appreciate it 😊

5 / 5 Share
July 20, 2026

Store Using app Total reviews Average rating
Balisim Over 1 year 4 5.0
Developer Reply

Thank you! We appreciate you taking the time to leave this review.

5 / 5 Share
July 14, 2026

Store Using app Total reviews Average rating
Turgla Over 1 year 1 5.0
Developer Reply

Amazing! Thank you for this review🍴

5 / 5 Share
July 9, 2026

We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean. On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups. Highly recommended!

Store Using app Total reviews Average rating
Whiskers N Paws Over 3 years 20 5.0
Developer Reply

Amazing! This review is just fantastic 🤩 We code hard day in and day out to try to make the best apps on Shopify and this review makes it all worth while. The entire team has read it. Thank you. And yes, if you ever need us, you already know where to find our support team. We're here for you.

5 / 5 Share
July 8, 2026

Store Using app Total reviews Average rating
Boardriders Japan online store About 1 month 4 5.0
Developer Reply

レビューをお寄せいただき、誠にありがとうございます。心より感謝申し上げます。今後も「Customer Fields」が貴店の販売活動のお役に立てれば幸いです。

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