Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Rating
4.6
Feedback
308
Reviews
Chart
#491
Shopify

All reviews

4 / 5 Share
July 30, 2026

tags are confusing.

Store Using app Total reviews Average rating
Dealers MicroDOT Over 4 years 1 4.0
Developer Reply

So sorry to hear that. I get it, I've spent a lot of time trying to learn the ins and outs of customer tagging in Shopify 😵‍💫 Fortunately, we are here to help! We've got helpful videos and a Customer Success team that is second to none! Please reach out to us and we'd love to walk through the process with you and clear up some of the confusion.

4 / 5 Share
April 23, 2026

Store Using app Total reviews Average rating
Einfachversorgen 6 months 1 4.0
Developer Reply

Vielen Dank für diese Bewertung. Wir hoffen, dass unsere App Ihrem Geschäft auch weiterhin genau die Lösung bietet, die es benötigt. Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.

4 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
Doctors Peptides 5 months 1 4.0
Developer Reply

Thank you for taking the time to review our app 🤩 Let us know if there's anything we can do to get that last star ⭐️

4 / 5 Share
March 19, 2026

Store Using app Total reviews Average rating
MEDICAL PARTNER 7 days 7 4.9
Developer Reply

Thank you for taking the time to review our app. We appreciate each and every review. If there's anything we can do to make your experience better, please don't hesitate to reach out to us. Thank you.

4 / 5 Share
Feb. 27, 2026

Store Using app Total reviews Average rating
FACOM FRANCE Over 2 years 2 4.5
Developer Reply

Merci beaucoup d'avoir laissé cet avis ! Nous l'apprécions sincèrement. N'hésitez pas à nous faire part de vos suggestions pour améliorer notre application et mieux vous servir.

4 / 5 Share
Feb. 4, 2026

Store Using app Total reviews Average rating
Angel Specialty Products 8 months 1 4.0
Developer Reply

We appreciate you taking the time to leave this review 💪🏼 Please let us know if there's anything you'd like to see from Customer Fields to get that last star ⭐️

4 / 5 Share
Jan. 14, 2026

Store Using app Total reviews Average rating
TPB Marketplace About 1 year 2 4.5
Developer Reply

Love it! Thank you so much for taking the time to leave this review! Keep calm and pouch on.

4 / 5 Share
Dec. 30, 2025

Really good customer service, fairly full-featured and pretty easy to use customer form/registration app. There is a decently-documented API for hooking into form events. I would like to be able to add html to form labels, and also have built-in integration with Google Analytics.

Store Using app Total reviews Average rating
Lawnbright Over 5 years 2 4.5
Developer Reply

Thank you for the review and for the candid feedback 🤩 We are already discussing with the team the merits of a GA integration. Please reach out to us with any other thoughts on how to make Customer Fields better, and we hope you have a wonderful new year 🥳

4 / 5 Share
June 27, 2025

For my client, there was a business requirement to collect a lot more customer information than Shopify native could do. As we have also enabled Sparklayer for their b2b business we needed a tool that would work flawlessly with both Shopify and Sparklayer. Helium Customer Fields is easy to use, reliable and while some configuration issues occurred initially, support was prompt and the client is working as desired. Documentation was a bit slim on the ground when I first implemented things, but once I understood their process, it all got easy. Recommended.

Store Using app Total reviews Average rating
J B & D Company Ltd. 9 months 5 4.0
Developer Reply

Love this review! We built CF because merchants needed custom data collected during registration and it's great to hear that we're still providing exact and robust solutions. We love Sparklayer and have many shops that use both CF and Sparklayer in tandem to accomplish their goals. Thank you for taking the time to leave this review, and please don't hesitate to reach out to us with any further questions, concerns, or even thoughts on what you'd like to see our app do 😎

4 / 5 Share
Aug. 26, 2024

Store Using app Total reviews Average rating
Spazio Lighting About 4 years 5 4.4
Developer Reply

Thank you for taking the time to leave us this review! We're always excited to hear from our merchants. Thank you for letting us be a part of your Shopify journey 🎒

4 / 5 Share
March 27, 2023

The app is fantastic. Very complete and has a system to assign processes and behaviors in a very easy way, without the need for programming and complicated configurations. In my previous review I complained that the PRO subscription only had 2 forms and it seemed to me an excessive price, but it is fair to modify my review, when the company listens to its users and makes improvements adapting to the needs of its public. Not all companies follow this policy and I congratulate the HELIUM team for expanding the number of forms. Thank you!

Store Using app Total reviews Average rating
OMBRA SHOP 2 months 2 2.5
Developer Reply

UPDATE: We've increased the form limit on the Pro plan to include up to 5 forms! We hope this helps you get more value out of the app. Cheers! -- I truly appreciate your candid feedback! We are a small team, and we aim for two things when considering our app's pricing: 1) provide as much value to merchants as possible and 2) charge enough to maintain the app and keep adding new features. Our Customer Success team will reach out to gather more information about your specific use case, and we appreciate your insight as we try to improve the app for everyone. 💪

4 / 5 Share
July 10, 2018

Developer is very responsive to customers. I appreciate that.

Store Using app Total reviews Average rating
Petshow Over 2 years 5 4.6

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