All reviews

Rating Breakdown

  • 5
    95% (349 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (3 ratings)
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1 / 5 Share

April 29, 2024

There is no free plan lying and deceit

Using app

3 minutes

Total reviews

6

Average rating

1.7

Developer Reply

Hello! We're sorry to hear that you were expecting a free version of the app. The pricing plan you must have seen was for Shopify Partner/Expert shops to use while building stores for merchants. We understand that is confusing, and truly did not intend any deceit here, and hope that you will try our app again in the future.

1 / 5 Share

Dec. 17, 2023

i have uninstalled app but the form still stay the same ,no customer service at all !

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, you caught us on a weekend. Our support hours are Mon-Fri 9am-5pm PT. I believe our support team has already connected with you, but here’s the information again: As mentioned in our “Uninstall Notes” email, if you installed the app prior to November 2022, you may have some of the app’s legacy code still in your theme which needs to be manually removed. You can reference our help guide for removing legacy code here: https://help.heliumdev.com/en/articles/3561953-liquid-uninstall If you need some help with this, our team is ready to help. Please respond to the message from our support team and let us know how you’d like to move forward. 😊

1 / 5 Share

Aug. 7, 2019

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

Store

STYLMY

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled. If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know! Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.