Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Rating
4.5
Feedback
338
Reviews
Chart
#495
Shopify

All reviews

4 / 5 Share
Aug. 28, 2026

Store Using app Total reviews Average rating
Royal Key Supply About 1 year 6 4.8
Developer Reply

We needed a new key cut the other day and you could have been the ones who sold the locksmith their key cutter! Thank you for leaving this review and for equipping others to bail us out when we accidentally lock the milk in the hot car... again.

4 / 5 Share
Aug. 28, 2026

Store Using app Total reviews Average rating
Images D'Orient USA Over 1 year 1 4.0
Developer Reply

Thank you for leaving this review! We don't have to tell you this, but each review is like a tile in a giant mosaic: telling merchants which apps are worth their trust. We greatly appreciate the love.

1 / 5 Share
Aug. 27, 2026

Store Using app Total reviews Average rating
My Toy Wagon Almost 2 years 2 3.0
Developer Reply

Thank you for leaving this review. We'd love to know how improve our app, especially since you've been using Customer Fields for two years. We also appreciate the fact that you reached out to our Customer Success team, and they're still ready to assist you when you have the opportunity to reply to our last message. We're here whenever you need us.

1 / 5 Share
Aug. 28, 2026

Worst app and customer service tbh. CHARGED ME FOR 24 MONTHS WITHOUT ME KNOWING. We literally never used your useless app and charged us for 24 months. Such a lovely environment I suppose.

Store Using app Total reviews Average rating
CANINE SCIENCE Almost 2 years 3 3.7
Developer Reply

This merchant is attempting to coerce our team for a full 24-month app refund because they "never used the app." We offered a partial refund as a courtesy, and they declined.

2 / 5 Share
Aug. 24, 2026

Store Using app Total reviews Average rating
Diamond Banc Vault About 1 year 1 2.0
Developer Reply

Thank you for taking the time to leave this review. I'd love to know more about how Customer Fields could serve your store better. Are their features you'd like to see, or is there a way we can come along side you to accomplish your goal? I'd love to hear more. Please reach out to support. Looking forward to hearing from you.

5 / 5 Share
Aug. 21, 2026

Store Using app Total reviews Average rating
Enjoy The Wood B2B Over 2 years 1 5.0
Developer Reply

Fantastic! Thank you for leaving this review. It's really going to help put Customer Fields on the map (get it?). 🗺️

5 / 5 Share
Aug. 21, 2026

Store Using app Total reviews Average rating
mybookmatch 1 5.0
5 / 5 Share
Aug. 19, 2026

Store Using app Total reviews Average rating
J. Wilkinson Chair Company Over 2 years 1 5.0
Developer Reply

Woah, those are some pretty amazing chairs 👏🏼 Thank you for leaving this review and we hope Customer Fields continues to provide the solution to your registration needs.

5 / 5 Share
Aug. 9, 2026

Store Using app Total reviews Average rating
東京法令出版 Over 1 year 1 5.0
Developer Reply

レビューをいただき、ありがとうございます。お時間を割いて当アプリを評価してくださったことに感謝申し上げます。

5 / 5 Share
Aug. 7, 2026

Store Using app Total reviews Average rating
EWTO ITALIA 11 months 1 5.0
Developer Reply

Grazie per questa recensione. Apprezziamo che tu abbia dedicato del tempo a recensire la nostra app. Facci sapere se possiamo fare qualcosa per migliorarla per te.

5 / 5 Share
Aug. 2, 2026

Store Using app Total reviews Average rating
Katt.Cosmic Almost 2 years 1 5.0
Developer Reply

Thank you for taking the time to review our app 😊

4 / 5 Share
July 30, 2026

tags are confusing.

Store Using app Total reviews Average rating
Dealers MicroDOT Over 4 years 1 4.0
Developer Reply

So sorry to hear that. I get it, I've spent a lot of time trying to learn the ins and outs of customer tagging in Shopify 😵‍💫 Fortunately, we are here to help! We've got helpful videos and a Customer Success team that is second to none! Please reach out to us and we'd love to walk through the process with you and clear up some of the confusion.

5 / 5 Share
July 27, 2026

Store Using app Total reviews Average rating
Professional Hair Labs Over 1 year 1 5.0
Developer Reply

Wow! Thank you for the stars 🤩 We appreciate you leaving this review. Thank you.

5 / 5 Share
July 21, 2026

Store Using app Total reviews Average rating
Louis Osier 4 months 1 5.0
Developer Reply

Thank you for this review! We appreciate it 😊

5 / 5 Share
July 20, 2026

Store Using app Total reviews Average rating
Balisim Over 1 year 4 5.0
Developer Reply

Thank you! We appreciate you taking the time to leave this review.

5 / 5 Share
July 14, 2026

Store Using app Total reviews Average rating
Turgla Over 1 year 1 5.0
Developer Reply

Amazing! Thank you for this review🍴

5 / 5 Share
July 9, 2026

We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean. On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups. Highly recommended!

Store Using app Total reviews Average rating
Whiskers N Paws Over 3 years 20 5.0
Developer Reply

Amazing! This review is just fantastic 🤩 We code hard day in and day out to try to make the best apps on Shopify and this review makes it all worth while. The entire team has read it. Thank you. And yes, if you ever need us, you already know where to find our support team. We're here for you.

5 / 5 Share
July 8, 2026

Store Using app Total reviews Average rating
Boardriders Japan online store About 1 month 4 5.0
Developer Reply

レビューをお寄せいただき、誠にありがとうございます。心より感謝申し上げます。今後も「Customer Fields」が貴店の販売活動のお役に立てれば幸いです。

5 / 5 Share
July 8, 2026

Very useful for creating b2b accounts.

Store Using app Total reviews Average rating
Archon Games Wholesale Over 3 years 2 5.0
Developer Reply

That's what we're here for 🫡 Thank you so much for taking the time to leave this review.

3 / 5 Share
June 24, 2026

Store Using app Total reviews Average rating
Ultimate Tile & Stone 4 months 1 3.0
Developer Reply

We appreciate you taking the time to leave us this review. Don't hesitate to reach out and tell us how we can improve Customer Fields and make it better for every merchant.

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