Data Export IO: Reports
Data Export | Customizable Pre-made Reports for Shopify
Rating
5.0
feedback
2,274
chart
#352
All reviews
Rating Breakdown
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Sept. 9, 2024
I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.
Sept. 5, 2024
Their customer service is outstanding! They respond quickly to chat inquiries and can generate the reports I need in no time. Best affordable reports app there is for Shopify. The app also offers excellent features like filtering, sorting, and scheduling reports to be automatically sent to our Google Drive. I highly recommend them.
Sept. 4, 2024
Sept. 4, 2024
Preethi from Data Export IO was extremely prompt and helpful. The quick customer service and knowledge to help create a custom report was exactly what I was looking for. I really appreciate the help. Thank you Preethi!
Aug. 30, 2024
Great app, very useful for our business. The support is super quick. The value for money is incredible !
Aug. 28, 2024
The app is incredible and the customer service is even better. If there are ever any questions on formatting or options to better help show the important information you need, they go out of their way to help you!
Aug. 28, 2024
Their customer service is top-notch! They are always prompt responding to the chat and will create the report I need in a short amount of time. Plus. they stay with you to be sure the report meets your specific needs. Highly recommended.
Aug. 28, 2024
Very useful app and extremely helpful customer service! Highly recommended!
Aug. 27, 2024
Amazing Support. They immediately provided customizations via email and the chat-support with Asha was extremely helpful. In summary we have a lot of custom requirements and the app was able to accomodate easily. Great app.
Aug. 26, 2024
Efficient customer service and highly recommended application for data export! I received excellent support from Mr. Asha.
Aug. 23, 2024
Best and most affordable reports app there is for Shopify. The interface is easy to learn and allows for much better financial and product reporting than what you get natively in Shopify. Their customer service is very quick and knowledgeable. I have asked for a few custom columns and their response and solution is within a few hours. Highly recommend!
Aug. 22, 2024
Awesome features and very helpful Customer Service. Recently got connected with Asha and she helped me thoroughly and solved my issues.
Aug. 15, 2024
The Data Export team is great to work with. Instant response, great solutions.
Aug. 15, 2024
've been using this Shopify app for a while now, and I have to say I'm thoroughly impressed. Not only does the app itself offer fantastic capabilities for easily pulling reports and gaining valuable insights, but the customer service is truly exceptional. The support team is incredibly fast, responsive, and consistently goes the extra mile to ensure everything runs smoothly. They've made my experience seamless and stress-free. Highly recommend this app for anyone looking to enhance their Shopify store's analytics with top-notch support!
Aug. 9, 2024
The app is great, lots of features and if they are hard to navigate then the customer service is top notch. Amal was very helpful and resolved my confusion quickly!