Data Feed Watch Shopping Feeds
All reviews
awesome product and service. better than Google ads support and most of the support are well trained and knowledgeable.
Hi! Thank you so much for your review :) Don't hesitate to let us know anytime you have a problem with your data feeds management. ~Ewa/ DataFeedWatch
The app works well. there is a learning curve to getting everything set up properly to run google shopping ads, however, support is very helpful in getting everything working quickly and troubleshooting any errors that come up.
Hello! Thank you so much for your great rating! Managing Google Shopping Ads is not an easy ride. That’s why dealing with obstacles that might come up during the optimization of the ads is a core priority of our Support Team. Many thanks for appreciating their efforts :) ~Ewa/ DataFeedWatch
A/B testing works only if you have a large number of similar products in your store because they don't change the splits for the test. They just split all the products once resulting in a one-sided a/b test. The customer support does need improvement. E.g. I have tried to resolve a simple mapping issue. The first time, I had to explain the problem 2 times and had to wait 60minutes. Apparently, she just left the chat... I am still waiting. Thanks Monika ... After that, I have opened another chat with Sebastian. He basically ignore my question and gave me a link to a standard implementation and had basically no suggestions for me. It is a mapping and logic issue. This is basically your service. Magdalena is stellar helpful though and Martin has been reaching out to me regarding a well instructed on-boarding session. EDIT: Datafeedwatch has reached out to me regarding my bad customer support experience. They were very helpful and eager to improve. Staff can have a bad day as well. 3/5 Stars! I would give more stars if the a/b testing would work.
Hi there, We’re really sorry to hear that you were dissatisfied while using DataFeedWatch as we take pride in the high quality of our Support team. The issue you were facing is now resolved. We really appreciate you reaching out to us and we will be happy to discuss this further with you to make sure all of your questions are answered. If you ever have any issues in the future, please get in touch with our Support team and we’ll work to get it resolved as soon as possible. ~Milosz / DataFeedWatch
Data Feed Watch is a superb feed tool. It is highly versatile and I can guarantee you that learning to use it is worth it. It is on a totally different level than Shopify's built-in feeds to other platforms. And Data Feed Watch has also excellent support, they help you and answer your questions quickly in support chat.
Hi! Thank you so much for your excellent rating! It's great to hear when our amazing customers appreciate our passionate 24/7 Support Team. These guys are always ready to help you with your shopping feeds! ~Ewa/ DataFeedWatch
Good app but customer service so bad. They respond in two weeks. My ticket: 588919 and 586637. And now it's still unresolved!
Hi there, Thank you for sharing this feedback on your experience. Our Support team takes issues like these very seriously, and they are always ready to help. We encourage our clients to use the chat feature since this is the fastest way to communicate and resolve issues. Is there anything else I can help you with? ~Milosz / DataFeedWatch
simply doesnt work, wasted so much time trying to get feed to work on google shopping only to find out that it was a problem with their coding. support is non existent no one ever answers you questions or fixes issues
Hi, Thank you for sharing this feedback on your experience. We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support. We've reached out to you via email, and our team is actively working on the solution. If you have any further questions, please don't hesitate to to reach out to us and we'll be happy to help. ~Milosz / DataFeedWatch
Great app, really easy to use. Support team are wonderful too, especially Magdalena, who sorts all of my problems out super quickly, even out of hours sometimes :) Highly recommend.
Hi, Thank you so much for the review! Lovely to hear that you had a great experience with our support team. Let us know if there's anything else you need. We're happy to help. 😊 ~Milosz / DataFeedWatch
Began using this app in 2020 and found it to be the most price-effective way to manage Google Shopping product data for a catalog (1000+ SKU's). Support was super helpful in initial setup creating a small number of data transformations and regular expressions. After a year of using it, I find I log in only occasionally. It just works. Recommended.
Hi there, We are really glad to hear that we were able to help you to set and optimize your feed for Google Shopping! It's our goal to help you get the most out of the DataFeedWatch possible. ~Milosz / DataFeedWatch
These guys are awesome. They'll help you with the feed all the way to make sure everything is working properly. Amazing team.
Hi! Thank you! We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review! We really enjoyed helping you to set your feeds. ~Milosz / DataFeedWatch
Works perfectly and great live service! Got my problems solved by Keith in just a few minutes! :) Couldn't be happier about the app and the service.
Thank you for the 5-star review! We're really happy to know that you love our app & 24/7 support! ~Milosz / DataFeedWatch
Always on point. Before i started using DataFeedWatch i didn't even know what regex. Now i have a whole team of personal trainers when it comes to Regex! I am more than happy about this great service - Nicklas (Google Ads manager of Generaxion and for Ludvig Bjørns Vinhandel)
Hi there, Thank you for your kind words and review. By the way - I love your store design! ~Milosz / DataFeedWatch
I have tryied to contact them for a week to restore my password and haven't got any response. Affecting my business :(
Hi, I’m really sorry to hear that you didn't got any response. I already contacted our support and I was told that they replied you twice in the past week. Please check your spam folder, there may be messages from us there We’re sure that we can get it sorted. Please let us know if you received the messages or contact us via chat. We'll be glad to help you. Best, Milosz
Best app on the market for setting up and managing google shopping and Facebook catalogs. The customer service is outstanding (fast, professional and super friendly). Best wishes VEJRHØJ watches
Thanks so much for the kind words and the review -- we appreciate you using DataFeedWatch! Our support team is always here to help you 24/7 :) Best, Milosz
Very helpful support! Magdalena helped us identify issues with our feed quickly. Great feed management tool.
Hi, Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!
Superb app and support! I use it for our Google Shopping feed and will also use it for Bing and Facebook. Worth every cent.
Hi, Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!
Great product, great support. Once the feed is set up properly it requires very little daily management.
Thank you for your review! We're glad it works well!
This app is critical to organizing and linking your products correctly. The customer service team is incredibly helpful. They guided me through the set-up and within 1 hour, I was up and running with the correct product names, IDs, descriptions, etc. Because a lot of coding was done on the website, this was a pain point but Data Feed Watch was and is the solution!
Hi, Thank you for your great review and rating! We are so happy you love DataFeedWatch. And our pleasure to support you! If you need further help, feel free to contact us anytime. Best, Milosz
The app stopped syncing with shopify at some point, and out of my 7000 advertised products only 46 synced. I found out a week after, and it took them 2 weeks to fix it. This review is dedicated to Sébastien from the customer service which was arrogant with me and unhelpful. Eventually it was solved by stopping to use datafeedwatch and using native shopify sales channels.
Hey, I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you. We already contacted you, helped fix the problem and refunded the money. Is there anything else that we could do to turn this 1-star rating into a 5-star rating? Best, Milosz
I use the app as a feed for my Google Shopping account. The app works very well and the support team is second to none. Thank you for your support and great customer service!
Hi, We're happy you had a fantastic time with our app and service! Thanks for your trust, we're thankful for amazing customers like you. Best regards, Milosz
Good teams and advices, we recommend. Thk you for the work you make for us, i hope we can make some more with datafeedwatch soon
Thank you for your review. We are so happy you love DataFeedWatch. And our pleasure to support you! If you need further help, feel free to contact us anytime. Best, Milosz
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