All reviews

Rating Breakdown

  • 5
    88% (362 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (22 ratings)
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4 / 5 Share

June 21, 2022

While this app seems to have some potential the lack in support and documentation makes it really hard to integrate it properly.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 18, 2022

They CS team is super fast and helpful!!! I had a question related with how the information communicate with GMC and they gave me an answer in 2 mins. I recommend it!

Using app

Almost 2 years

Total reviews

9

Average rating

4.8

Developer Reply

Hello, thank you very much for your review :) We're more than happy to help, don't hesitate to reach out to our Customer Support anytime you need! ~Ewa/ DataFeedWatch

5 / 5 Share

May 13, 2022

Great, powerful, easy to use tool. Why do you need to have 100 characters to submit a review? Seems like what I said originally is all you need to know.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thank you for your review and your great words! We appreciate it :) ~Ewa/ DataFeedWatch

5 / 5 Share

May 12, 2022

I've been using Data Feed Watch for most of my time as an SEM Manager and I absolutely LOVE IT. If you have large product catalogs to deal with (or even small) this tool allows your to manipulate the attributes in your feed with such ease. Optimizing a feed is key to e-comm success and Data Feed Watch allows us to do that.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Hi! Thank you so much for your excellent rating! We strongly agree with you that data feed optimization is fundamental. We're happy that we can contribute to improving your data feed management operation, and we hope that our tool will help you bring more and more benefits. ~Ewa/ DataFeedWatch

5 / 5 Share

April 29, 2022

Useful App, fast support service. We got help to resolve an important issue related to working with the Google Merchant Center. So we were satisfied.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Hello! Thank you very much for your review! We're glad we could help you. If you want to find out more about the most common Google Merchant Center issues, I encourage you to visit our blog :) ~Ewa/ DataFeedWatch

5 / 5 Share

April 13, 2022

Data Feed Watch is the best app on the market. With DFW you'll get flexibility and full control over every single attribute in the product feed. As a bonus, their support is awesome!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi! We appreciate your excellent words! It’s happy to hear that you enjoy data feed management as much as we do! If you want to learn more interesting tips&tricks on data feed optimization, visit our blog :) ~Ewa/ DataFeedWatch

5 / 5 Share

April 12, 2022

This app offers amazing layers and depth! It allows you to fully manage your feeds, especially Goole Shopping, with endless automation capabilities. Not going to lie, there is a steep learning curve, BUT they offer free courses to get up to speed, AND they have some of the best customer service on the market that's available LIVE via chat (none of this email back & forth). If you're serious about controlling your product feeds, get this app.

Using app

6 months

Total reviews

12

Average rating

4.9

Developer Reply

Hi! Thank you so much for your great review! Indeed, understanding data feed is not an easy ride, but with proper guidance, you will be able to learn fast how to cleverly manage them. If you run into any problems, you can visit our Help Center, ebooks section, or blog, where you will find many valuable materials to help you get more familiar with data feeds. I don’t have to add that you can always count on our support ;) ~Ewa/ DataFeedWatch

5 / 5 Share

April 11, 2022

I have been using DFW for a year now and i love it. The app is so self explanatory and helps operate and optimize feeds even for those who are not "feed professionals" and their service is AMAZING! they go out of their way to help and they there is not an issue that is not fully resolved.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hi! Thank you so much for your excellent rating! Being a feed professional is not an easy ride. Our support is a group of devoted data feeds enthusiasts, always ready to make you understand data feeds, count on them whenever you need :) ~Ewa/ DataFeedWatch

4 / 5 Share

April 9, 2022

Flexible feed setup, seamless integration with google and bing. A tad on the pricey side but once configured I never really have to worry about our product feeds.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi! Many thanks for your good rating. We are happy to hear that our data feed management solution helped you with your product feeds, and you can rest assured that everything is all good. ~Ewa/ DataFeedWatch

5 / 5 Share

April 7, 2022

I've received a ridiculously positive customer service experience from Magdalena and if you read this, I hope you sleep well at night knowing how well you're looking after your customers :) In my experience, the customer support team know their system inside out and are able to perform tasks within a few clicks that one might expect only the core app developers/coders could pull off. No "I'll get back to you", no, "I'll check on that for you" etc. Instead, a deep and intricate knowledge of the workings of their product and a level of service which all other app developers can only dream to achieve. Shockingly efficent and knowledgeable staff. I cannot recommend these guys highly enough. I'm actually stunned at the skills these guys have and the tools the customer support team have at their disposal to resolve in an instant, any issue or concern that a user may have. Not only am I bowled over, but will be a customer for life. There's literally no reason to ever even consider any other app to generate product data feeds.

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi! Thank you soo much for the words you shared here. There is no better feeling than being so much appreciated. It is also very motivating. Our support team always strives to provide as best customer experience they can, therefore thank you very much for your appreciation. We'll be always more than happy to assist you :) ~Ewa/ DataFeedWatch

5 / 5 Share

April 7, 2022

So grateful for the customer support on Data Feed Watch. I contacted support via their website chat (I use the "Shop" plan) and Andy was happy to talk me through how to change certain settings. Very happy with the app overall. Thanks DFW!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello! Many thanks for your great words. Customer experience is very important to us, therefore we are more than happy to hear the words you shared. Don't hesitate to reach out to us, any time you need assistance :) ~Ewa/ DataFeedWatch

5 / 5 Share

May 23, 2023

Luxury service. Patient support! Tetiana is perfectly familiar with feed settings, quickly understood our problem with mapping prices in multiple currencies and set everything up as it should be. Data Feed Watch seems to have improved a lot. I highly recommend it.

Using app

About 2 years

Total reviews

11

Average rating

4.4

5 / 5 Share

April 14, 2022

Absolutely brilliant app - cannot recommend highly enough. Definitely top scores. Service is also incredible.

Using app

Over 2 years

Total reviews

14

Average rating

5.0

Developer Reply

Hi! Thank you so much for your positive rating :) ~Ewa/ DataFeedWatch

1 / 5 Share

March 29, 2022

I had two issues within the first 10 minutes of using it - usually not a good sign. When I contacted the support I was asked (by the support person!) to pay for the solution during trial. Very weird. The customer support was also not very understandable and did not really try to be helpful. Unfortunately 1/5.

Using app

12 days

Total reviews

6

Average rating

4.0

Developer Reply

Hi there, We’re sorry to hear that your first encounter with DataFeedWatch was disappointing. It looks like you had started the process to begin your free trial, but still needed to confirm that you’ve accepted the charges in your Shopify account. This is necessary to start every trial, but please be rest assured that we never collect any payments before the trial has ended. We’ve been in touch and are more than happy to solve the issue you’re facing. There are a couple of solutions we can go forth with. If you’d like to give DataFeedWatch another go, please feel free to reach out to us via chat or email and we’ll get it sorted. ~Milosz / DataFeedWatch

5 / 5 Share

March 24, 2022

DFW is a great app. We started using this to create our feeds for Google shopping ads after finding out how limited the information was that the Shopify integration was providing. The app is very intuitive and fairly straight forward to set-up. When you do find yourself stuck... the support is quick to respond and very helpful. Thank you DFW!

Using app

11 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for your nice review! We are happy to hear that you are having a good experience with our data feed management solution. If you want to explore more about Shopify Integration, google ads, and DataFeedWatch, visit our blog. I am sure you will find something interesting for you :) ~Ewa/ DataFeedWatch

5 / 5 Share

March 21, 2022

I installed this app cause I had some problem with the standard feed and I must say it is very functional, easy to set up and understandable. The customer support is always ready to help you for every question or doubt and it gives you the possibility to fully manage your product feed. 100% suggested!

Using app

10 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi! Thank you very much for your great rating, we appreciate it! Your experience is very important for us, and we are glad that you are having a good one. Do not hesitate to reach out to us anytime you have a problem with data feed management. ~Ewa/ DataFeedWatch

1 / 5 Share

March 15, 2022

Was really excited for this app, and ok with paying $60 a month for a good product feed. Unfortunately after months I still wasn't seeing results. I had a problem with my feed link that nobody on their side caught. Their data feed also duplicated my products, and nobody from the tech could figure it out, and claimed it wasn't causing problems. Waste of time, waste of money. I removed the app today and will figure something else out.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, We’re really sorry to hear about the trouble you’ve experienced that caused you to unsubscribe from DataFeedWatch. Our team has checked your feed for any issues, and everything seems to be working as it should from our end. However, we suspect that the issue you had is connected to the microdata coming from your Shopify wstore hich may be interfering with the data from our feed file. Would you like to give DataFeedWatch another try? If so, we’d be happy to conduct a free feed review to make sure everything is working properly and all your concerns are addressed. Please don’t hesitate to reach out if you’re interested. ~Milosz / DataFeedWatch

1 / 5 Share

March 15, 2022

Their terrible customer service can be very dangerous to your business. I've attempted to get a response for nearly 2 weeks now and my Google Shopping products are at risk of expiring because they don't seem to even look at my emails to them. I've contacted them through their support email address numerous times, through Shopify support numerous times (who forwards requests to them), and still NOTHING. Beware - If there are any problems that come up out of nowhere such as I'm dealing with, they are of no help and you risk losing your Google shopping feed because of it.

Using app

Over 2 years

Total reviews

7

Average rating

3.3

Developer Reply

Hello, We’re disappointed to hear that your experience using DataFeedWatch didn’t meet your expectations as we take our Support services very seriously. As soon as your issue was reported, a ticket was created with high priority. With that being said, we’re currently in touch with Shopify’s support team in order to make sure everything is working fine with API connection. We'll be sure to get it sorted for you as soon as possible and keep you updated once a solution is found. In case of any further questions or concerns in the meantime, please don’t hesitate to reach out to us and we’ll be happy to be in touch. ~Milosz / DataFeedWatch

5 / 5 Share

March 15, 2022

I have just started with the trail, but what I can already say is, there is a great customer support which helps with ever littel set up problem.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you very much for your appreciation :) Don't hesitate to contact our support team whenever you need help. They will always do their best to make your experience with DataFeedWatch the best it can be! ~Ewa/ DataFeedWatch

5 / 5 Share

March 9, 2022

Really happy with the customer service - they reply to me instantly and always make any changes I need to ensure the feeds work correctly. Thank you :)

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much Susanne for your great rating! We are always happy to help! ~Ewa/ DataFeedWatch