All reviews

Rating Breakdown

  • 5
    88% (362 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2020

A must use app for all e-commerce marketers. Their support is great! You can adjust your feed for Google Merchant Centre and Facebook Catalog so your products are listed properly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Very intuitive and easy to use app. Support via live chat is very helpful. Thank you for the support!

Using app

About 1 year

Total reviews

3

Average rating

3.7

3 / 5 Share

Oct. 13, 2020

Continued oversells on Amazon due to DataFeedWatch app not updating Amazon with correct inventory. Beware of their 'Amazon to Shopify order integration' - its intermittent and does not even pull basic information such as the 'shipping address' to Shopify! According to DataFeedWatch they can not pull the 'shipping address' to Shopify for orders as Amazon changed their policies - however many other integrations (such as SellBrite, Brightpearl, etc) pull the 'shipping address' absolutely fine. Other apps such as SellBrite have a good 'Amazon to Shopify order integration' and we are testing their inventory integration now. Support at DataFeedWatch is usually responsive but issues remain unresolved with no assurances that it is their priority to fix... The inventory issue has not been addressed directly in any support ticket despite lots of requests.

Using app

About 3 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 29, 2020

Easy to use, clean layout, excellent customer service - very quick to respond through chat. Highly recomment this app.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I used this app to make custom changes to the google feed and it works really good. The customer service is outstanding and really helpful I recommend using this app for Facebook sfeed and google shopping

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Fantastic app and their technical support team is even better! They are super helpful with product feed mapping issues and I would recommend this app to any size business.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

we are very happy with the customer support and also the functions of the app. it is a great opportunity to create different feeds !

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I highly recommend DFW - Joan from their technical team has been nothing short of fantastic (that really applies to all of their support team, but Joan is who we have been working with mostly). Great product & support team!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

It's refreshing that DataFeedWatch has not asked me for a review, now 3 weeks after installation, but I've actually searched out the place to write one because this has been an outstanding app find. Too often in life whether buying an app or a service or a product we get hounded to write reviews, "Did I give you very excellent service today?" etc... No such request came! But I'm pleased to report that after years of struggling with inadequate control over our Google Merchant Center and Bing shopping feeds we now have ways to fine-tune every aspect of our feeds. Some features are not for the faint of heart -- for example since we were migrating from another app, we knew our sales performance might get hurt if Google were to treat our new feed as newly added products and lose their years of sales history, so we had to make sure this new app rewrites our product and variant IDs into the multi-part formats of the prior app -- the tools were there to automate that process, not something we'd have wanted to do manually with thousands of IDs to map! Likewise several other refinements were needed to address Google fields that are specific to our data sets, and after some trial and error the features can usually be found to do whatever we need. You can create endless rules to include/exclude products or groups; upload your feed anytime on-demand or via schedule, etc. This isn't an app for beginners though, or anyone who wants their ecommerce business to be a black box that runs itself. This is a hands-on tool for control freaks who don't mind putting in the time to micromanage the details, and want the tools and features to enable that. I'm just getting started.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We’re grateful for your trust. :-)

5 / 5 Share

Aug. 6, 2020

Great support and product. helped me set up my google feeds and correct my errors in under 30 minutes

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

This app is exactly what we needed to work with our dropshipping partners. The feed was created in minutes, and customer support is one of the best I've worked with so far. Even now I can't believe how good the application is. I recommend it!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

July 17, 2020

stopped providing a feed into google, got all of our listings deactivated, and when we call or message them, no response.

Using app

About 5 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback, we strive to make our service and support outstanding. We have tried to contact you numerous times (phone and email) with no reply. If you are still experiencing issues, please contact support and we will be ready to assist. Thank you for being a valued client. DataFeedWatch Team

5 / 5 Share

June 26, 2020

Easy to set-up and use even for beginners. Great support in Germany and very fair pricing. love it!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2020

Very simplified UI, 24/7 amazing support, great team and app to work with. The feed that we set up, works flawlessly.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 10, 2020

App fantastica. Ci ha aiutato a modificare i nostri feed e ci ha permesso di costruirli in modo professionale e in maniera facile, i costi per ciò che ottieni in cambio sono super bassi. N.1

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2020

This app does everything we need it to do and more, special mention to the team on the end of chat, no issue hasnt been resolved within minutes, even to actually doing the changes in the feed for us. Excellent

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2020

Responsive team, great app for a company with a large SKU list like ours. Set up has been relatively easy and fluid.

Using app

7 days

Total reviews

5

Average rating

4.6

5 / 5 Share

April 30, 2020

Great app, makes it easy to optimise feeds. It also supports feeds for different countries. Customer service is great, team always comes back very quickly when there is any issue & are very helpful.

Store

EcoVibe

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 30, 2020

This App is more than fantastic! it is a really powerful tool to configure easily all your feed's channels with few clicks! The interface is great, fully customizable with rules and conditions, and lots of useful features ara available out of the box! The customer care is really efficient, they will even assist you step by step and helping you out in configuring your feeds the best as possible! 5 starts for you guys, you deeply deserve it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

The app is great to sync your catalogues with Facebook and Google, and the support its amazing. They have helped with a lot with my shops.

Store

Alameda

Using app

Almost 7 years

Total reviews

5

Average rating

5.0