All reviews

Rating Breakdown

  • 5
    88% (367 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    6% (23 ratings)
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5 / 5 Share

March 26, 2021

Great product, great support. Once the feed is set up properly it requires very little daily management.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We're glad it works well!

5 / 5 Share

March 19, 2021

This app is critical to organizing and linking your products correctly. The customer service team is incredibly helpful. They guided me through the set-up and within 1 hour, I was up and running with the correct product names, IDs, descriptions, etc. Because a lot of coding was done on the website, this was a pain point but Data Feed Watch was and is the solution!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your great review and rating! We are so happy you love DataFeedWatch. And our pleasure to support you! If you need further help, feel free to contact us anytime. Best, Milosz

1 / 5 Share

March 22, 2021

The app stopped syncing with shopify at some point, and out of my 7000 advertised products only 46 synced. I found out a week after, and it took them 2 weeks to fix it. This review is dedicated to Sébastien from the customer service which was arrogant with me and unhelpful. Eventually it was solved by stopping to use datafeedwatch and using native shopify sales channels.

Using app

Almost 6 years

Total reviews

6

Average rating

4.3

Developer Reply

Hey, I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.​ ​ We already contacted you, helped fix the problem and refunded the money. Is there anything else that we could do to turn this 1-star rating into a 5-star rating? Best, Milosz

5 / 5 Share

Feb. 18, 2021

The App made it a lot easier to integrate DFW with Shopify. Doesn't hurt either that DFW always have very fast (and great!) support whenever there's an issue.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your great review and your kind words! Best regards, Milosz

5 / 5 Share

Feb. 14, 2021

I use the app as a feed for my Google Shopping account. The app works very well and the support team is second to none. Thank you for your support and great customer service!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We're happy you had a fantastic time with our app and service! Thanks for your trust, we're thankful for amazing customers like you. Best regards, Milosz

5 / 5 Share

Feb. 11, 2021

Good teams and advices, we recommend. Thk you for the work you make for us, i hope we can make some more with datafeedwatch soon

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your review. We are so happy you love DataFeedWatch. And our pleasure to support you! If you need further help, feel free to contact us anytime. Best, Milosz

5 / 5 Share

Feb. 6, 2021

Excellent app. Have always had great and timely support. The options to edit your feeds are endless. I have been using this app for 3 years now and don't know of another app that does as much as this one does.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the feedback. :) We are so happy to hear DataFeedWatch is working for you seamlessly! If you ever need anything please don't hesitate to reach out!

5 / 5 Share

Feb. 5, 2021

Our go to app for feeds - great support and excellent tool - been using for many years on magento and our migration to shopify brings the same great features and support. Really easy to use and really easy to get what you want done. Support is just perfect, helps to fix the things you know you need but may not be sure how to do. Want some complex regex weirdness to fix something - no problem, need a dumb rule to catch some odd products, you got it, how about we rewrite your product descriptions based on some atttribute rule for some spcific products that only fall in to a specific group sometimes - hold my beer.

Using app

22 days

Total reviews

9

Average rating

4.8

Developer Reply

Thank you so much for the great review! We're so happy to hear that DataFeedWatch has been a great experience.

3 / 5 Share

Feb. 11, 2021

A little complicated and the support is a little light but this app does it's job each and every night and is critical to our business success. No other app of it's type is as flexible or easy to build custom feeds from.

Using app

About 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Hey, Milosz from the DataFeedWatch team here :) I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.​ ​ ​I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. The Support Team will contact you again soon. Is there something else that we could do to turn this 3-star rating into a 5-star rating?

5 / 5 Share

Feb. 5, 2021

Uso DataFeedWatch da parecchi mesi ormai, e funziona veramente bene. Il setup iniziale è stato rapido e indolore grazie al supporto di Matteo, che si è dimostrato essere davvero preparato e di costante aiuto per ogni nostro dubbio. E' una app davvero funzionale, ed il customer care è stato impeccabile.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per le 5 stelle nella valutazione e per l’ottima recensione. :-)

5 / 5 Share

Feb. 4, 2021

Gotta love DFW for all the flexibility when working with feeds ! Way better than any native or direct integrations at this point.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and your rating! It means a lot to us that you have taken the time out of your day to give this to us!

3 / 5 Share

Feb. 4, 2021

They fix it. ------------------------------------------------------------------------------------------------------ I will explain what happens If you use this app. After the basic setup, with the help of the agents, you're going to start making feed. And then you will start syncing. After the sink is finished, the efficiency of Google ads will drop dramatically and PPC AI will once again take more than two weeks to pass the learning path. You will be anxious and frustrated, and you will find out that there have been no special changes except for this app, and soon you will find the agent in the chat on the right corner. If you ask them for support, they will continue the conversation by telling you to wait because they are checking. That's how you spend your day and find another agent or community the next day. 24 hours after the support request, one of the agents will ask you for Google Merchant Center Access, and that's where the app's support begins. Are you curious about my case? I haven't received any reply yet after the agent took the access and I'm still waiting.

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hey, Milosz from the DataFeedWatch team here :) I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.​ ​ ​I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. If you have any additional issues or questions, please contact us - we'll be glad to help. Is there something else that we could do to turn this 3-star rating into a 5-star rating?

5 / 5 Share

Feb. 1, 2021

Great app and great support. Everyone who uses feeds for FB or Google ads must have this app in his store!

Store

Coolina

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review! :-)

5 / 5 Share

Jan. 28, 2021

Great app. The customer service is very friendly and great at their jobs. Magdalena was able to fix my issue within 5 minutes and I was back on my way! Best data feed management app & company!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for 5-star review! We’re grateful for your trust. If you have any questions or issues to solve, just contact us, we'll be glad to help :-)

5 / 5 Share

Jan. 19, 2021

The support offered by DFW is brilliant. I really recommend this app and think the customer service is one of the best I've encountered yet!

Using app

About 3 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for all 5 of those stars! We hope you enjoy using DataFeedWatch.

5 / 5 Share

Jan. 19, 2021

I highly recommend this app, especially for their customer service. It's probably one of the best feed apps, not only helps you manipulate the feed in such a way that you feel in control, but it is also super easy to use and their customer service team is super helpful and knowledgable.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your rating! We hope that you benefit from using our app as much as we enjoyed seeing your rating and reading your review!

5 / 5 Share

Jan. 18, 2021

Online support is extremely helpful, included full service onboarding. Have had some small glitches that were rectified immediately by online support.

Store

ZENMED

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review and your rating! It means a lot to us that you have taken the time out of your day to give this to us.

4 / 5 Share

Jan. 15, 2021

Just started working with it, but it's not hard to use once you get the hang of it. Support is pretty helpful with instructions. If the US you have to catch them in the right time (most are in Europe). Overall, I really like it.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We'll be glad to help you with all the problems you are experiencing using DataFeedWatch. We do everyhing we can to be available during US business hours. You can contact us in many ways, including e-mail. We will answer every message. Is there something else that we could do to turn this 4-star rating into a 5-star rating?

5 / 5 Share

Jan. 15, 2021

Best priced app for feeds and there support is top notch! Works extremely well have tried other options but none compare!

Using app

About 5 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your nice review! :-)

5 / 5 Share

Oct. 28, 2021

We use this app to manage our product feeds for Google Shopping and Bing Shopping. I really love the flexibility it provides, letting us be extremely specific with the items we want to include. It also gives us complete control over the information submitted through the feed. For example, you can shorten titles, add/replace certain words, etc. Their support team is really great, too.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars review! :-)