Data Feed Watch Shopping Feeds
Optimize Your Product Data Feeds to skyrocket your sales.
Rating
4.8
feedback
416
chart
#417
All reviews
Rating Breakdown
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Nov. 14, 2021
Good app but customer service so bad. They respond in two weeks. My ticket: 588919 and 586637. And now it's still unresolved!
Hi there, Thank you for sharing this feedback on your experience. Our Support team takes issues like these very seriously, and they are always ready to help. We encourage our clients to use the chat feature since this is the fastest way to communicate and resolve issues. Is there anything else I can help you with? ~Milosz / DataFeedWatch
Oct. 25, 2021
I am more than thrilled. I have questions all the time and the support is very patient and helpful. Here's to good cooperation. I can only recommend it to anyone who wants to make really good advertising without problems with the products.
Hello! Thank you so much for your review and kind words about our Support Team. Don't hesitate to let us know anytime you have a problem with your product feeds, we will be happy to help! :) ~Ewa/ DataFeedWatch
Oct. 5, 2021
I used this app to help me get my data feed right. They helped me step by step with photos and examples to solve my every issue. I am grateful I found data feed watch. They got my ecommerce business up and running. Customer service is unbelievable , they reply you anytime. One of the most amazing customer service ever. Thank you Datafeedwatch .
Hi! Many thanks for this excellent review. We are really happy to hear that our app could contribute to your growth, and our support could solve your data feed issues. We're thankful for amazing customers like you! ~Ewa/ DataFeedWatch
Sept. 21, 2021
simply doesnt work, wasted so much time trying to get feed to work on google shopping only to find out that it was a problem with their coding. support is non existent no one ever answers you questions or fixes issues
Hi, Thank you for sharing this feedback on your experience. We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support. We've reached out to you via email, and our team is actively working on the solution. If you have any further questions, please don't hesitate to to reach out to us and we'll be happy to help. ~Milosz / DataFeedWatch
Sept. 14, 2021
Basically no support. Multiple of our emails to support have been ignored. We can't recover access to our account, and recovery emails aren't arriving at our email address. Update: After leaving a one-start review - everything was sorted. Thank you team, but this was really unnecessary. All the best.
Hi, we're glad that we were able to help you. Thank you for your review! Please let me know if there's anything else I can help you with. ~Milosz / DataFeedWatch
Aug. 20, 2021
Support is non existent. My feed stopped working two weeks ago and I've been trying to get help this whole time and I've gotten one response in two weeks saying "it's fixed" but it's NOT. So frustrated and unhappy.
Hi, Thank you for sharing your feedback and I'm sorry the hear that your feed stopped working. I would be happy to sort everything out for you. You received a refund from us. Also our support team sent you an email - please take a look at it and contact us - since we exactly know what was wrong and we know how to fix it, we'll be more than happy to help you. Please let me know if there's anything else I can help you with. Best, ~Milosz / DataFeedWatch
Aug. 19, 2021
Fantastic customer service! Makes it all "understandable" Looking forward to learning more going forward.
Thanks for the great review, and please don't hesitate to reach out with any questions or concerns! ~Milosz / DataFeedWatch
Aug. 18, 2021
We use this app to send our products to Facebook, Google and Pinterest. It works great! Staff are always super helpful and get back to you pretty quickly
Thanks for the great review! If you're looking for some tips and tricks to make the most of your feed, check out our blog: https://www.datafeedwatch.com/blog ~Milosz / DataFeedWatch
Aug. 6, 2021
Superb customer service by the support team, especially Keith. Managed to fetch Langify v1 fields into Google Merchant Center with ease.
Thank you for your kind words and review. We're glad that everything works fine with Google Merchant Center now. Have a great day! ~Milosz / DataFeedWatch
Aug. 5, 2021
A big shout out to their support team (Keith). As a marketer I understand the consequences of a messed up feed. Especially, when that feed is being used in Facebook DPA ads or Google Shopping Ads. Their support team was really prompt and helped me fix the issue in like 15 minutes. Keep up the good work guys!
Thank you! We're glad that we've been able to help you with Facebook DPA ads and Google Shopping. We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review! :-) ~Milosz / DataFeedWatch
July 20, 2021
Great app, really easy to use. Support team are wonderful too, especially Magdalena, who sorts all of my problems out super quickly, even out of hours sometimes :) Highly recommend.
Hi, Thank you so much for the review! Lovely to hear that you had a great experience with our support team. Let us know if there's anything else you need. We're happy to help. 😊 ~Milosz / DataFeedWatch
July 1, 2021
Began using this app in 2020 and found it to be the most price-effective way to manage Google Shopping product data for a catalog (1000+ SKU's). Support was super helpful in initial setup creating a small number of data transformations and regular expressions. After a year of using it, I find I log in only occasionally. It just works. Recommended.
Hi there, We are really glad to hear that we were able to help you to set and optimize your feed for Google Shopping! It's our goal to help you get the most out of the DataFeedWatch possible. ~Milosz / DataFeedWatch
July 1, 2021
These guys are awesome. They'll help you with the feed all the way to make sure everything is working properly. Amazing team.
Hi! Thank you! We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review! We really enjoyed helping you to set your feeds. ~Milosz / DataFeedWatch
June 28, 2021
I love this app and the people who work there. It was painless to put my feeds up. Then today when I had errors on my feed from my FB store, they took me through them and what they meant. They asked if I wanted them to fix it or I could--I asked them how much it would cost. Free. I'm definitely continuing with them. I am learning through them and it is pleasant. Note, it may say that they will be back tomorrow--just wait and someone comes on to chat with you--at least this has been that way for me. Tommy B. McDonell, Pinehurst, NC
Hi! Lovely to hear your feedback, thank you for sharing your experience of setting the feeds for your FB store & working with our support team! ~Milosz / DataFeedWatch
June 2, 2021
Works perfectly and great live service! Got my problems solved by Keith in just a few minutes! :) Couldn't be happier about the app and the service.
Thank you for the 5-star review! We're really happy to know that you love our app & 24/7 support! ~Milosz / DataFeedWatch
May 28, 2021
Always on point. Before i started using DataFeedWatch i didn't even know what regex. Now i have a whole team of personal trainers when it comes to Regex! I am more than happy about this great service - Nicklas (Google Ads manager of Generaxion and for Ludvig Bjørns Vinhandel)
Hi there, Thank you for your kind words and review. By the way - I love your store design! ~Milosz / DataFeedWatch
May 17, 2021
I have tryied to contact them for a week to restore my password and haven't got any response. Affecting my business :(
Hi, I’m really sorry to hear that you didn't got any response. I already contacted our support and I was told that they replied you twice in the past week. Please check your spam folder, there may be messages from us there We’re sure that we can get it sorted. Please let us know if you received the messages or contact us via chat. We'll be glad to help you. Best, Milosz
May 4, 2021
Best app on the market for setting up and managing google shopping and Facebook catalogs. The customer service is outstanding (fast, professional and super friendly). Best wishes VEJRHØJ watches
Thanks so much for the kind words and the review -- we appreciate you using DataFeedWatch! Our support team is always here to help you 24/7 :) Best, Milosz
April 8, 2021
Very helpful support! Magdalena helped us identify issues with our feed quickly. Great feed management tool.
Hi, Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!
April 5, 2021
Superb app and support! I use it for our Google Shopping feed and will also use it for Bing and Facebook. Worth every cent.
Hi, Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!