All reviews

Rating Breakdown

  • 5
    89% (296 ratings)
  • 4
    2% (8 ratings)
  • 3
    3% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (17 ratings)

Reviews with Text

  • 98% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2019

Very useful, great customer support. Whenever I have an issue I can contact customer support and they can help me right away!

Store

Caraa

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 11, 2019

Good job. Took a bit to assist but they are quite knowledgeable on feeds and worked through some feed issues with us.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 24, 2019

I needed files for Google Shopping in 3 languages and it was done in a few minutes. I also generated a CSV file for one of our partners and it was really easy to implement it, with no IT skills. And finally, I needed the customer service a few times and they were always prompt to answer and solved the issues.

Store

Memomad

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Awesome app and excellent support service. The datafeedwatch is very helpful to us, it solved all requirement of other channel, and the support team is nice and kind. Thank you Keith.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Great app & support. I needed an automated solution for my dynamic feed to Google Merchant Centre & the app does the job tremendously well. There support is exemplary & they make sure everything is set up and working correctly.

Store

TCA

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

Excellent app - super flexible; Was able to solve all of our requirements. Support helped every time when we needed them.

Using app

10 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 27, 2018

critical for feed management - saves you from any sort of manual FTP hassle and the price is right. Thanks! https://www.dopeboo.com

Store

DopeBoo

Using app

About 1 year

Total reviews

19

Average rating

4.3

5 / 5 Share

Dec. 4, 2018

Use it to set my Google Shopping campaign, nice tool, and perfect customer service who helped me for setup !

Using app

2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 3, 2018

Complex and frustrating. Experiencing a number of errors in Merchant center and really not getting any help at all

Using app

About 1 year

Total reviews

9

Average rating

4.2

5 / 5 Share

Nov. 15, 2018

I have been under a tight deadline to hit and test out lifestyle images on our feed. DataFeedWatch got me set up and going in less than a 48 hr. time frame. Scheduled 2 calls to ask questions and then to get fully set up. I was in constant communication via email and had great chat support. Before this, I connected Flexify which has taken almost a full week for them to "try" and get the errors fixed and even blamed Shopify that the feed was too big and Shopify couldn't handle it. Also, they couldn't set up a different collection other than the "All" Collection. I've had a feed pulling from a collection where I have excluded product already and they wanted me to do more work to exclude products from within Facebook. Waste of time. With DataFeedWatch, you have so much control! And they walk you through everything. I'm still in the free trial, but I doubt I will go anywhere else with how good the set up has gone and the customer support. Flexify just sent me to Shopify documentation with no solutions at all. Point is. Don't waste your time with Flexify, get set up on DFW and schedule a call.

Store

Rhone

Using app

2 days

Total reviews

6

Average rating

4.8

1 / 5 Share

Oct. 31, 2018

Customer Service was always a terrible experience for me with their chat. I was not successful setting up my Amazon channel feed...and despite my making many, many efforts...and being abandoned on live chat...I finally decided to cancel for the 2nd time. I tried to give a 2nd chance; but customer support never made me feel comfortable to say the least.

Using app

8 months

Total reviews

7

Average rating

4.4

1 / 5 Share

Oct. 11, 2018

Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options. The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they haven't bothered with alpha, let alone beta testing. I stuck with them for several weeks, always believing things were about to start getting better. In fact, things got worse. After I spent 12+ hours building templates for Amazon feeds, the portal reported an error to which they responded "We have encountered a problem downloading products" and asked me to re-install. They assured me that re-installing would not impact my templates. I re-installed the app, and guess what? No more templates. Their customer service team does respond in a relatively timely fashion. But the substance of their guidance is so bad that oftentimes no guidance at all would have been better. Buyer beware!

Using app

28 days

Total reviews

25

Average rating

4.4

5 / 5 Share

Aug. 14, 2018

Fantastic product and the staff are extremely knowledgeable especially Magdalena

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2018

I love the ease of use and results.

Using app

4 months

Total reviews

16

Average rating

5.0

5 / 5 Share

July 3, 2018

Good app to help manage product feed for services such as Google Shopping. Great customer service from the DataFeedWatch team getting the feed working and synchronised as well as following up unprompted.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2018

Great app been using it for over 2 years now, great support and team, never had any issues and they are always happy to help. Give them a go and you won't regret it. Simply Wholesale Australia www.simplywholesale.com.au

Using app

About 2 years

Total reviews

2

Average rating

5.0

3 / 5 Share

June 18, 2018

Desværre ikke fan af deres kundeservice. Når det er gået galt, men virker heldigvis det meste af tiden. Bare man ikke har for mange produkter

Store

Kopkdk

Using app

3 months

Total reviews

7

Average rating

4.7

5 / 5 Share

May 7, 2018

Easy to manage feeds. The developers are very helpful - quick and detailed responses to questions.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2018

Great shopping feed app. Developers are very helpful.

Using app

Over 1 year

Total reviews

15

Average rating

4.7

5 / 5 Share

March 20, 2018

it works just perfect for affiliate programs

Using app

8 months

Total reviews

14

Average rating

3.9