TA MAPPY: Store Locator & Maps
All reviews
I would highly recommend this app! Their customer service is top-notch. I installed the app without issue but wanted some adjustments made to remove some extra white space below the map. I reached out to their support team and they promptly fixed the issue without hesitation. It works perfectly now, and I could not be more pleased.
Great app! Fully functional and customizable.
The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.
Thanks for your help Lucie!!! Perfect app for our store locator. We have a very dark theme for our shop, so we had some issues with the color scheme matching our shop. We reached out to the developer BSS Commerce and Jena had our issue resolved lightning fast! She was very quick with visual representations of every change we needed to make and wanted to make. She spoke directly to the developers to have our app customized to fit our theme. We could not be happier with the service. Thank you!!
We've been happy with this app. There were a few minor things that we worked out. Most importantly, because the customer service is fantastic. Any of our questions have been answered promptly. They are reliable and thorough. Its refreshing.
The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.
Lucie is very supportive and she made my day! Always reachable, she listened carefully to a non-IT nerd and she found the right way to guide me through my task.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
After trying out many different store-locator apps, Mappy is definitely my favourite. Has a great look-and-feel and their customer service is amazing! Thanks Jennie and the tech team!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
The support I received for my Mappy App from Jena of BSS Commerce was first rate. Friendly, understanding and generous with knowledge.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Great app for making a Dealer Locator on our website. Very receptive customer support as well!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Horrible. Entered 5 dealers to start, looked good. Used the bulk import .csv file to upload the remaining 89 and none of them would locate on the map. Contacted support and notified them of this. Zero help. Didn't even look into settings nothing. Just pass to someone else that isn't available right now.
Prompt assistance and resolution when needed. I have been very impressed by the ease of use of the app and the customer service.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Great customer support! Timely and clear with messaging
Jena replied timely and helped resolve the issue
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Great app, it helps your business a lot, and great customer service, thank you, Jena
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Great Support Service. Had a problem with My Google Maps API Settings got in touch via online chat support and it was kind and quick.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Their team were prompt with their responses. They are able to resolve all the issue i highlighted to them immediately . And the best part of this app is the ability to integrate with Google API. Can't recommend enough. Best apps!
Thank you so much for your 5 star rating! We are glad to hear you were pleased with our prompt response and our ability to integrate with Google API. It means a lot to us that you enjoyed the app and was impressed by all it has to offer. Thank you for your support!
This does not work on new shopify it seems.
Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app. In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either. If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us. In case you change your mind, don't hesitate to contact us via our Live Chat, at our email [email protected] or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!
Really useful app. Integrates easily, very quick and straightforward bulk import, and great service from the devs.
Thank you so much for your 5 star rating. We appreciate the kind words regarding the app - we're glad you think it's really useful! We really appreciate your recognition of the ease of bulk import and the level of service from the developers. Thank you very much!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.