Elmwood Electronics review for Cin7 Core
June 20, 2019
We spent about a week trying to launch DEAR on our store and the experience was terrible. Slow support that takes 24 hours to respond, and when they do respond they don't always answer our questions. The guy who is supposed to help us with our integration hasn't responded to an email in 2 days. Top it off with a buggy Web 0.5 interface. You would think they would put their best foot forward when a new customer signs on, but fortunately they showed their true colors upfront. Stay away from DEAR Inventory unless you like self-inflicted pain.
Hi Craig, Sorry to hear you are having difficulties getting up and running. I checked all tickets were responded to date please see ticket number #126642 from Marvin asking you to send the error returned from Shopify " The remote server returned an error: (500) Internal Server Error.: {"errors":"Internal Server Error"} " to their support team. We are still waiting on response from you on how that went? Other issues are setup related and we will have someone from customer success team reach out to you asap to assist. Regards DEAR Team
