Cin7 Core
Inventory and order management software
Rating
3.5
feedback
49
chart
#4,607
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
-
Less than a month
22%
-
Less than a year
47%
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More than a year
29%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include great onboarding experiences, helpful customer service, seamless integrations with sales channels like Shopify, and robust inventory tracking features. However, negative aspects mentioned by users include issues with support, rising subscription costs, bugs in the system, lack of reliable customer service, and difficulties in syncing inventory across different platforms. Overall, the app seems to have a strong focus on inventory management and integration with various sales channels, but improvements are needed in customer support and system reliability.
Highlights
Review RSS Feed
All reviews
Aug. 6, 2025
Buyer beware! We've been using Cin7 (formerly DEAR Systems) since 2022. Since being bought out, the cost of our subscription just increases with impunity. You think you're signing up at one price, but you're not. And the prices will continue to rise every year. I've been using Shopify since 2012, and no other third-party app has acted in this manner. Not to mention, since using DEAR/Cin 7, our team has had to spend hundreds upon hundreds of hours troubleshooting issues and opening support requests to fix features advertised that simply did not work as intended. A poor overall experience and bad business practices from this company.
May 7, 2024
The onboarding help has been great. We migrated from Orderhive and Atulya went above and beyond to reduce the pain from migrating. She was very patient and helpful getting us up and running. We're still getting up to speed as Core has different functionality. In some cases more robust than Orderhive however there are some things in Orderhive , like one central place of truth for product information (eg prices) that pushes to all 3rd parties.
Feb. 21, 2024
I was using Orderhive for order management. Cin7 is a much better program with more features. My onboarding experience was great. They really take the time to make sure everything works right before moving to the new program. I would recommend!
Feb. 14, 2024
I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup. I was paired with Muskan as my Onboarding Specialist, and she was very patient, knowledgeable, and helpful in getting me setup.
Dec. 15, 2023
I love Cin7 , it's such a great software to track my inventory, my sales, my stock transfers, my cogs... full of reports ... very flexible tools, with a lot of integrated API connexion like Shopify and the customer service is amazing !
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