Cin7 Core
The reviews for the Cin7 Shopify App are a mix of positive and negative feedback. Positive aspects include excellent customer service, helpful onboarding experiences, and the app's ability to centralize inventory management across multiple sales channels. Customers appreciate the support provided by team members like Aman Solanki, Setu Dani, Jinesh Shah, and Raed. On the other hand, negative themes include issues with the Shopify app functionality, pricing concerns, complex interfaces, and difficulties in resolving technical issues. Some users have expressed frustration with support response times, integration problems, and lack of resolution for critical issues.
linked very quickly not had much chance to use
Aman Solanki has been an outstanding resource whenever we've run into complex issues with Cin7. His knowledge of the platform is exceptional, and he consistently takes the time to thoroughly investigate problems rather than offering quick, generic responses. What I appreciate most is his willingness to dig into the details, understand the root cause, and work toward a real solution. He's responsive, professional, and communicates clearly throughout the process, even when dealing with complicated scenarios. It's rare to find someone with both deep technical knowledge and a genuine commitment to helping customers succeed. Aman has been a pleasure to work with, and I truly appreciate all of the support he's provided. Thank you, Aman!
Very helpful advice and fixed a few queries that I had. Their new Solutions Architect team are happy to spend time helping out with any questions. Very good service and would recommend if they reach out to you. I spoke with Setu Dani.
We've been using Cin7 for several yearsl, and it's become an essential part of how we manage our business. As a small team handling inventory across wholesale, retail, Amazon, and Shopify, having everything centralized in one system has made a huge difference. I use Cin7 daily for inventory management, purchasing, forecasting, and reporting. It gives me visibility into what we have on hand, what's on order, and where we need to take action, which is especially important when managing multiple suppliers and sales channels. Overall, Cin7 has helped us stay organized, make better inventory decisions, and scale our operations more effectively. I'd recommend it to any growing business looking for a comprehensive inventory and order management solution.
The onboarding group training scheme is fantastic and the support team has been very helpful since finishing the training, in particular Jinesh Shah, who is a terrific champion of the tech and has a very good way of working with teams to get up to speed.
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