All reviews

Rating Breakdown

  • 5
    67% (48 ratings)
  • 4
    12% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (2 ratings)
  • 1
    15% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2024

The onboarding help has been great. We migrated from Orderhive and Atulya went above and beyond to reduce the pain from migrating. She was very patient and helpful getting us up and running. We're still getting up to speed as Core has different functionality. In some cases more robust than Orderhive however there are some things in Orderhive , like one central place of truth for product information (eg prices) that pushes to all 3rd parties.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2024

Cin7 has a wealth of essential tools and integrations that assist in managing our inventory in one central, easy to use location. It is easy to use and has powerful reporting. Would recommend for anyone in need of an inventory management system.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I was using Orderhive for order management. Cin7 is a much better program with more features. My onboarding experience was great. They really take the time to make sure everything works right before moving to the new program. I would recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup. I was paired with Muskan as my Onboarding Specialist, and she was very patient, knowledgeable, and helpful in getting me setup.

Store

noteify

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

I love Cin7 , it's such a great software to track my inventory, my sales, my stock transfers, my cogs... full of reports ... very flexible tools, with a lot of integrated API connexion like Shopify and the customer service is amazing !

Store

Horus X

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2023

Thanks Raed for excellent customer service! He helped me step by step to understand the process and was very patient with me.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Dear is a great cloud-based ERP option. Affordable, solid customer support, straightforward but robust!

Using app

3 months

Total reviews

13

Average rating

5.0

5 / 5 Share

June 9, 2022

Great and robust system for handing our needs. Great intergrations. Support is good. Could be a bit better at timelines for meetings in general however when i really needed some help they made it happen so cant fault them really.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2022

We have looked at a lot of inventory management systems and migrated from Tradegecko to DEAR. Extremely impressed with the product and system. It has a lot of manufacturing features that we do not use however for tracking purchase orders, bundles, composite products it is excellent. It is easy to duplicate products to quickly add or CSV can be imported. There is never going to be the perfect IMS for everyones business processes but this covers most of ours. We have suggested some improvments regarding batch actions via the web interface. Overall can recommend, no problems syncing with Shopify.

Store

EcigZoo

Using app

Almost 2 years

Total reviews

18

Average rating

4.8

5 / 5 Share

Feb. 22, 2022

After I left a negative review, the DEAR Systems team followed up with me to solve the problem I had pointed out

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2021

We run up to 4 different channels into DEAR inventory, with the majority of our sales coming through Shopify. We integrate through StarShipIt in addition to this giving us a flawless end to end solution. The result is only as good as the work you put in to integrate these platforms, but it's one the easiest and fastest you'll find backed by a strong and responsive support team. We're tried others, but once you reach a certain size, you'll be glad you went with a comprehensive solution.

Using app

About 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

June 22, 2021

DEAR really helped us integrate our inventory with Shopify. The cost is also very reasonable. Would recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Very good software. The best part is the team will look at enhancement requests for new features and add them into their development. Make's our life a lot easier...

Using app

Over 3 years

Total reviews

4

Average rating

3.5

5 / 5 Share

June 22, 2021

I have been using DEAR for my manufacturing CPG business and it is a fantastic piece of software. I would recommend it to other CPG companies.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

This is by far the best app to manage inventory, PO, sales, assembly and productions. It saved us tons of times. The customer service has been stellar ! I highly recommend this app for anyone who wants a solid inventory management systems

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

This app works quite well -- keeps inventory quantity updated, pushes Shopify sales over to Dear, allows me to bulk list inventory from Dear to Shopify. Features I wish it had: 1) a way to push over search engine listing previews. 2) a way to easily associate a Shopify purchase with an existing customer in Dear. If the customer enters their name or company slightly different than last time then a new customer is created in Dear. Not a big deal but somewhat frustrating if you care about customer purchase history. Overall, I'm pleased with this integration.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

We upgraded our inventory system from unleashed to dear two months ago. While it did take a little bit of learning initially, the saving Grace was our sale rep Kevin. He offered us daily one on one support with our questions and walked us through ever step of the way no matter how small the issue or question was. Every road block we came to always had a solution and we couldn’t be happier with the result of changing over. It has taken a lot of confusion and time off our hands. We couldn’t recommend Dear more.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2021

Automating our processes and inventory systems was priority for us to help us focus on the areas of our business that matters. Working with Dear was so easy and the level of care and dedication by the account managers to help us determine our path with Dear was so very much appreciated. We're looking forward to exploring more that we can do with the platform.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2020

Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place. They provide all of the resources to set everything up correctly and troubleshoot. It's going to increase our accuracy and efficiency internally and across many of our customers and suppliers. Highly Recommend.

Using app

27 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Highly recommend this app - made our inventory tracking practically hands-off. DEAR has a seamless integration with Shopify, so we could easily track and audit our sales and inventory levels.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0