All reviews

Rating Breakdown

  • 5
    65% (47 ratings)
  • 4
    12% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    4% (3 ratings)
  • 1
    15% (11 ratings)
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2 / 5 Share

Aug. 22, 2024

App is ok and does the essential functions of inventory management. Has lots of integrations. Its quite expensive though for an SME with a lot of tools that aren't necessary and the interface can be a little complex to work with. Support also need a bit of pushing to get to the heart of issues and responses can be poor at times. Reporting module needs some work.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 6, 2023

Recently after the merger with Cin7 (previously dear system), the support and issues have increased. We have a major bug in product integration for last 5 weeks and still waiting for resolution. For them it is not a priority and no proper work around provided. Not sure if this is faced by any other customers. No escalation channel, no account manager support. We are a customer for last 3 years but now looking for replacement.

Using app

About 3 years

Total reviews

3

Average rating

4.0

2 / 5 Share

July 12, 2018

DOES NOT sync inventory between Ebay, Amazon and Shopify. Or it doesn't seamlessly. I wanted to see my inventory on one page, but Marketplace Listings were in the Integration Channels --> Listings page, but Shopify was in the Inventory --> Product page. Exchanged emails with Support before getting a workaround solution, which wouldn't have streamlined anything. The interface was pretty and semi-intuitive , which is a shame.

Using app

13 days

Total reviews

3

Average rating

2.0