Dear‑Lover Dropshipping
The reviews for the Dear-Lover Dropshipping app are a mix of positive and negative feedback. Many users appreciate the wide variety of products available, the ease of dropshipping, and the excellent customer service provided by representatives like Crystal and Ella. The app is praised for streamlining the dropshipping process and offering high-quality items. However, some users have raised concerns about slow shipping times, lack of responsiveness from customer service, and issues with product descriptions and size charts. There are also mentions of communication challenges and quality control problems in a few reviews.
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The app installed but then simply stopped working. I cannot ship to the US. There is zero customer support. No answer on emails and messages.
I've had a great experience so far. I wish they would wait and only upload tracking when it hits the US. They also don't accept returns. They ship fast and have a lot of varieties.
They have the cutest clothes that work really well for my niches but they will not respond to me. I did get a response to my question twice - at first (that took forever to receive) but they did not explain things well enough. I then sent another inquiry telling them they were unlcear and asking for them to clarify. There was no answer. I then I sent another reply a couple of weeks ago. Again there was absolutely no response. I then Sent another message asking them to clarify again. They did not respond and it has been over two days. Their lack of responsiveness has me extremely concerned foy my customers and my business to work with these people. They may have very cute clothes but I need to actually make sure my customers actually receive them and that they are what they say they are. They are unclear and they do not respond. I am very weary of doing business with these guys.
Dropshipping is so easy! Integrates seamlessly, and is user friendly. Love the huge variety of pieces that fit my shops vibe.
I have spent HOURS trying to troubleshoot why all my dropship items show "sold out" on my site. Not worth the time (which is money) wasted. Cannot get a response from customer service.
Hi there, We're sorry for the frustration this caused and truly understand how disruptive this can be for your business. The "sold out" display issue is usually related to Shopify settings rather than the products themselves. The most common causes are: Shipping location not configured correctly, or Inventory sync delay after warehouse/location changes (a Shopify cache issue). Both the cause and step-by-step solutions are available in our FAQ and Help Center, and this issue is typically resolved quickly once settings are corrected or the store cache is cleared via Shopify Support. We apologize if you felt unsupported and would be glad to assist directly if you reach out again. Thank you for sharing your feedback — it helps us improve. Best regards, The Dear-Lover Dropshipping Customer Care Team
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