ILS: Indian Logistics Services
All reviews
Indian Logistics Services has truly exceeded my expectations! Not only does their app streamline the logistics process seamlessly, but their customer support is unparalleled. Whenever I've had a question or issue, their team has been incredibly responsive and helpful, ensuring smooth operations every step of the way. Highly recommended for anyone looking for top-notch logistics solutions with outstanding support!
I find this software incredibly valuable as it addresses several of my challenges: It allows me to efficiently create a bulk pickup schedule with all the essential details conveniently available in one place, minimizing the likelihood of errors. The tracking dashboard is not only well-designed but also considerate of individual requirements, providing an excellent user experience. Although accessing the support section may be a humorous challenge , scheduling a demo call has proven to be incredibly effective. During these video calls, I receive comprehensive support along with necessary details, and the team is readily available to work on any required customizations. For instance, I needed to book a shipment from Bluedart with a time-definite delivery (TDD), and they promptly activated this feature for me. This personalized attention significantly resolved a major issue for me, making my experience with the software highly commendable. In light of my positive experience, I wholeheartedly recommend this software.
Excellent service. Team members are very helpful
Chetna is very supportive and kind.. she helped me alot
best app on shopify .. support is just amazing highly recommended and must have app *****
Really Loving this Software, had made our life easy and best part is customer support. Always quick and dedicated, we have Chetna as Support Executive, She is great, always quick reply and customised solution.
I am loving the ease the app is giving me to bulk book the orders, print labels in one go, managing multiple logistics partner cannot get easier than this. Special thanks to Chetna for being prompt in addressing my queries and resolving every possible issue. Must Use App.
Best customer service I have ever seen
Their customer support service will respond quickly. I contact Chetna ma'am whenever I am stuck. She is incredible. She has always patiently answered my questions
Very responsive support team. They will keep writing to you until you acknowledge that your problem has been resolved. They even take up integration issues with your 3rd party service partners on your behalf to get the job done. Amazing support. I don't write reviews very often but when I do, it is because of some exemplary service. Thank you for always being there whenever needed.
Great Support, lovely app. Our support requests were resolved within 24 hours. We requested for a custom feature & it was delivered to us promtly by the team.
A very helpful app with excellent support! They respond quickly to emails and other communication channels, often resolving issues the same day. The team is incredibly responsive and reliable, making the app easy to manage. Highly recommended!
I am using their return management services Very Simple, value for money product as compared to other products in the market for the Indian customers .they integrate with delivery/bludart/Ecom Express/Xpressbees and many other shipping partners. UI is basic but nice No error or bugs in the return processing
The support is amazing and they are always there to add relevant changes. The app has all relevant features which are required for a new company to have their own shipping partner rather than going with fixed panels like Shiprocket.
we using this app from long time and performance of this app is really good , very easy to use with all couriers
Very responsive Customer support to solve queries over email Value for money shipping label solutions, compared to others listed on shopify apps
we using this app from last week and performance of this app is really good , very easy to use with all couriers
I've been using this app for the last 3 months, till now performance is very good and pricing compared to others is also less. Overall I would recommend this app, as shipping from this app is very simple.
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