ILS: Indian Logistics Services
Order Management System | Ship & Print orders | Shopify
Rating
4.9
feedback
95
chart
#1,342
All reviews
Rating Breakdown
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June 27, 2019
Great app. Using it from last 1 year. Easy access to Support team and revert back within minutes with resolution.
March 5, 2019
Such an beautiful application, customer support is wow-some, loved it. i preferred it to eveyone
Jan. 17, 2019
They're extremely prompt! If there are any issues they will solve them! Jaron, is an absolute champion. We faced many many hurdles when we set up our store, but all these hurdles were easily solved by the team.
Oct. 19, 2021
Pickup setting don't work get authentication failure messages when a pickup is raised. Tried contacting the support team they are least bothered. Update - Issues were fixed and taken care off by the team
Jan. 22, 2019
We use this app to ship through Delhivery & Bluedart shipping services. The app does what is required. And if there is an issue once in a while, the team is very responsive on email. This is a good app if you are shipping multiple packages daily.
Sept. 28, 2018
Great App love it Working Very Smoothly..................................................................
Sept. 25, 2018
I am not able to choose any plan , The button is not clickable even after entring the api key and all
Sept. 20, 2018
Great app. Saves hours everyday, not to mention no errors. Developer is supportive as well. Made changes as per our requirement. Definitely a must have app.
Sept. 14, 2018
This is the Best APP to all business in India, It works well for us. Extremely helpful support......
May 12, 2018
It works well for us. Please don't force us to write x number of letters in a review.
April 7, 2018
Extremely helpful support for the app! Such quick turnarounds with emails and clarifications regarding any aspect of the app. Definitely recommended to all start-ups and existing businesses in India!
June 21, 2017
nice and helpful! yet there is space for improvement in terms of interface and buttons.
June 14, 2017
nice and helpful! yet there is space for improvement in terms of interface and buttons.
March 9, 2017
The app is very useful for uploading bulk manifests to Delhivery (the courier service that we are using). But there are two major functions that are lacking: 1. I can't update tracking numbers to Shopify orders in bulk. Have to go to each order individually in the App to update tracking numbers - the process is very tedious as even that is not a single click functionality - you have to click, select a check box, click again and wait till the app updates the tracking. Since this morning (10March17), that feature has also stopped working, so essentially there is no way I can update tracking numbers to orders now. 2. The return address field value in the packing slip printed through this app is different than that printed from Delhivery website. So after uploading manifest from this app, I have to go to Delhivery website and print the packing slips from there. Delhivery has separate address fields for Seller Address (registered address) and return address (the address to which the RTO shipments are to be sent). This app does not take different values for these two fields, and even if you give two different values, it will print the same address in both the fields. If you solve these two issues, (which are major issues for us), we will upgrade this app to 5 stars. The app is good no doubt, and right now we don't have any better option, but not fully satisfied with the functionality (at least for Delhivery).
Jan. 11, 2017
Excellent App and even better support from Jaron and Rahul. This has saved us hours of manual processing. Highly recommend it for their on time service and ease of use.
Jan. 10, 2017
They have an amazing support - Initially there was some minor issue in bluedart tracking but Rahul and his team helped us solve the issue and configure the addon. I will recommend this addon for anyone who wants to integrate shipment services into their store.